Greenville Automotive Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cara Magee
6 years ago
I recently moved from New Jersey and was having some car troubles. Greenville Automotive Center had some good reviews so I called and spoke with Pam who told me to bring my car right in. I'm so glad I found this place! Pam was so nice and extremely helpful. They diagnosed the issue and fixed my car in just a few hours! I was so pleased with their service and recommend them highly! I will definitely return for future needs!

  Lora
6 years ago
My son is an ECU student and is away from home. His truck needed repairs after researching auto mechanics in the Greenville area I came across the Greenville Automotive Center. I called and talked to Pam. I explained my situation and expressed that I needed my son to be taken care of. Pam understood my situation and took my son's vehicle in. The repairs on my son's vehicle required troubleshooting and they took the time needed to find the actual issue and repaired it. For the same issue if I would of sent my son to the dealership the cost would of been well over $1,000.00. Pam treated my son and I with respect and didn't talk down to him when he was at their facility. It is comforting to know that my son didn't get the run-around that some businesses give ECU students in the area that are on a limited budget or are of a different race than the owners. I HIGHLY recommend Greenville Automotive as they were very patient, thorough, fair priced and considerate of our situation. Pam was very easy to talk to and kept me informed. Its comforting to know that if my son has any issues with his vehicle while at ECU that he can take his vehicle to Pam and she will take care of his vehicle quickly and won't take advantage of him. My son will continue to use Pam's services and will continue to encourage all of his ECU friends to take their vehicles to Pam.ECU parents give Pam a call. You won't be disappointed!

  Cortney Goodwin
8 years ago
I have moved around all over the country due to being in the Navy. One of the first businesses I try to find in a new area is a good automotive shop. I am a recent transfer student at ECU and got to asking around various students, faculty, and coworkers. Greenville Automotive Center kept coming up in our discussions. I consider word of mouth to be very strong advertisement, especially for local businesses. I arrived late on a Thursday afternoon to drop of my truck and Pam was awesome at making me feel welcomed listened to my list of issues with my truck. She walked me through the process of what would more than likely take place and said she would call me with updates. I expected that it would take at least a week and a half to have all of the parts and work done, but it only took about 3 days for them to have checked all the leaks in my truck, fix the ignition module, fan blade, and a whole lot of other issues. The truck has been running fine thanks to them. After they fixed it, I got to meet Julian the master mechanic. He explained all that they had fixed and both he and Pam called the local Ford dealership about a recall offer that got fixed for free!My wife and I just used them again to fix her car and get a state inspection knocked out. They do great work with honest prices. You turn your car in when they first open and the turn around time is super quick. They will be our "go to" spot for any vehicle trouble. Thanks again Pam and Julian!

  Ivy Gutelius
7 years ago
I have never been more pleased with the service here at Greenville Automotive. I am originally from Charlotte and just purchased my first car a few months ago from a place in Monroe NC. The guy that sold me my car would look at my car and say nothing was wrong. I brought it here, Greenville Automotive, and Pam greeted me with a smile, she also was very helpful and knew a lot about cars. Although I had so many questions she had no problem taking me back to the mechanics to ask specific questions. The mechanics in the shop are knowledgeable and reliable and wont trick you for your money like most places will. As soon as I told them the problems I was having with my car and what kind of car I had, they started rattling information off about the times it was recalled for the catalytic converter setting on fire in 2002 and so many other things. It was so relieving to finally be able to find a kind and reliable place to take my car. Although my car was in need of an entire new engine, I would recommend the facility/shop to everyone I know. Very knowledgeable, personable, and willing to work with you. I am so pleased with my experience and I will continue to come back here for as long as I can.

  Nicolas West
7 years ago
Overall great experience! My car was overheating and I was able to get an appointment with them right away. Their mechanics were able to solve my issue and I was able to drive my car from Greenville back to New Bern that exact same day. I was also without a means of transport to pick up my car, and one of their mechanics was able to pick me up. I was pleased with the fact that they didn't find some reason to charge me for unneeded parts or work, such as previous locations. Great spot and I will consider coming here over other places, when I need any car work done.

  Jacob Yow
5 years ago
After having read all of the positive reviews, I took my car to Greenville Automotive Center. I will post my bill details and let you decide for yourself. 3 days at shop (looked at/fixed 3rd day). 4 spark plugs. 1 Mass Airflow Sensor. 1 Coolant System Pressure Test. Total= $494. The car runs very well and Pam was nice.

  Mark Falk
6 years ago
Extremely happy we found Greenville Automotive Center. My daughter goes to ECU and lives there now instead of coming back to NY. Her car wouldn't start. I was happy to find them close to her home after doing a google search. Best decision we ever made. They're knowledgeable, reasonably priced, and care about their customers. You don't find many shops like this anymore. Her car was fixed that day after not starting. They found the problem quickly and fixed it right away. They even called the next day because they were thinking about the problem and would like to do something else to make sure she doesn't ever get stuck. I was amazed. As a parent I have one more reason to be happy about her being in Greenville, and thats greenville automotive center. Don't bother looking any further!!! Oh, and Pam is amazing!!

  Scott Mason
6 years ago
Pam and the folks are great. We originally took our Acura for service to Barbour Hendrick Honda. They tried to RIP US OFF with a long list of items which required repair in hopes of selling us a car. Thankfully we walked way and had our SUV serviced by Greenville Automotive. They were excellent in every way. The work was done right, and for much less than the Honda Dealer. If your vehicle requires service, please reach out to Pam. You won't be disappointed!

  Terry Hudson
5 years ago
I HIGHLY recommend Greenville Automotive Center !! The service was Great and Pam and the guys in the shop are Super people to work with. I live 4hrs away but my son lives in Greenville. We had been using another garage in the area the past year but when his Jeep was in need of a new oil pan it took them(the other garage) 3 days to call me with a quote and then said they could not do it on the day we had scheduled. I then called G.A.C., told Pam what I needed done. She called me back in 1hr with a quote that was cheaper than the other garage so we scheduled to have it done on the Friday before Memorial Day. They close at 5:30 , when we got there at 5:15 they were still working on it and stayed until 6:45 to finish it. The owner even test drove it to make sure everything was to his liking before he let us have it. Any other garage would probably told us it would be Tuesday after Memorial Day before they could finish. As long as my son lives in Greenville this will be our garage when he needs repairs or oil changes. Again I HIGHLY recommend Greenville Automotive Center to anyone in the Greenville area that has car troubles. Just look at all the other reviews. They are GREAT people to deal with. Thank You G.A.C.

  K N
7 years ago
This place is amazing. Great and honest service. Very friendly staff. They always go above and beyond for their customers. Pam has driven me home when i was without a ride so i did not have to wait while my car was being worked on. I have an older vehicle and often run into problems. They always take the time to explain to me the issue and offer me affordable options to solve the problem. My vehicle drives wonderfully after it has had any kind of maintenance from here. I highly recommend Greenville Automotive.

  Maggie Martinez
5 years ago
Greenville Automotive Center was awesome. They were courteous, knowledgable and completely honest! My son's car died while at college 7 hours from home, found Greenville Automotive and spoke with Pam. Got car towed to them and the next day they called and said it was just a key fob lockout issue. They explained to him how to fix and didn't charge my son any money, What a stand up shop! Thank you!

  Mike Casey
9 years ago
Pam and Julian always take great care of me. Having moved to Greenville in the last year, it has been a relief to find a reliable automotive repair shop. These people are "car" people. Simple or complex, the repair is completed expertly. Will definitely continue to do business with them. Great people to do business with.

  bob Gee
7 years ago
Updated: We have used Greenville Automotive Center several times over the past 4 years for our daughters who are students at ECU. (The shop is walking distance to campus) Most recently our Honda Civic was having engine trouble. My daughter had it towed to GAC on a Friday. I told her she would probably need to find transportation for the weekend. To my surprise Pam called me that afternoon to let me know the problem was a sensor and she could have it finished by the end of the day. Highly recommend this shop. A Great shop and staff.2 years agoWe loaned our daughter our car while she is attending East Carolina University. During the winter cold snap in Greenville, she called to tell us the car would not start. We first tried AAA for a jump but that was not the problem and we would need to have the car towed for service. As out of state parents, we did not know where to have the car repaired. We Googled repair facilities in Greenville and found Greenville Automotive Center. The reviews were outstanding and the Center was near the ECU campus. We spoke to Pam and she handled all the details in a very professional and friendly manner. We felt both our daughter and our car would be in good hands. Everything went very smoothly. The service was done in a timely manner and at a cost that was very reasonable to us. Sometimes it's hard to go on reviews alone, but in this case the reviews were spot on. GAC is a trusted repair facility and I would highly recommend them to anyone.

  Brian Moore
3 years ago
Great service and Pam was very informative. My son goes to ECU and was having issues with the steering and front suspension. Greenville Automotive repaired his 4Runner at I think a fair price and he says it drives like a new one. Great job!Services: Steering & suspension repair, BrakesServices: Steering & suspension repair, Brakes

  Imani Gilbert
5 years ago
As an ECU student I was nervous about being taken advantage of as I don t know much about cars. However, the staff at Greenville Automotavie Center are not only extremely knowledgeable, but they are trustworthy! I received a quick fix, awesome prices, and amazing customer service. I would definitely be a repeat customer should I have any further car issues! Thanks for the help Greenville Automotive Center!

  Lynette G.
8 years ago
My son hydroplaned and hit a curb while attending ECU in Greenville, NC. I called Greenville Automotive Center and spoke with Pam. When the car was towed in, she called me with a quote and worked with me to figure out the best plan of action since the entire suspension in the front and the wheel on the drivers side needed to be replaced. She communicated with me every step of the way and even texted me pictures so that I could see what was going on. I really appreciate how they took care of everything and kept cost at a minimum. Great down to earth people! Thanks for everything!

  Susan Lassiter
11 years ago
My son called me in a panic that the car wouldn't start. Since I live over an hour away I had no idea who to call for repairs. I selected Greenville Automotive Repair based soley on their website ad saying that they put their customers first and provided service at reasonable cost. Pam was wonderful!!! She was able to get the car in right away and fixed within hours. She even arranged transportation for him to pick up the car when the work was complete. The price was reasonable and the service can not be beat!! I'm hoping for no car trouble in the near future, but GAC can count on me as a loyal customer if I do! I am relieved to have found someone that I can trust and would highly recommend them to anyone.

  Scott Carter
8 years ago
My son is a student at ECU and was having car trouble. I contact Greenville Automotive and was met with friendly, knowledgeable staff. They towed my sons vehicle to their facility and diagnosed the issue. They made the necessary repairs in a timely manner and kept me informed throughout the process. In a world where you have to worry about being taken advantage of it was refreshing to find such nice and honest folks to do business with. I would recommend this shop to anyone with any car issues. Five (5) stars from me. Thank You Greenville Automotive!!!!!!

  Michaela Hudson
6 years ago
I m a student at ECU and about 3 hours away from home. So when my car broke down I had to find someone to tow and fix my car. Greenville Automotive Center fixed my car in 2 days and at a reasonable price! They were very helpful and nice! Highly recommend them!

  Michael Nealy
7 years ago
a few months back my car broke down on campus, being a student here i didnt have a local mechanic. After speaking with Pam on the phone, i was sure my car would be in good hands with them. Working on a small budget they allowed me to purchase my own parts (without warranty) and after fixing my fuel pump module i had my car back in less than 48 hours. Today i needed to have an inspection so i returned, and after failing me for a few reasons, they helped me get it up to par free of charge besides the inspection fee. Great timely service, friendly honest people. 5 stars

  Caroline Anderson
10 years ago
Fantastic experience with GAC. I went here to have my Honda checked out after some transmission issues. They checked it out for free, explained the pros and cons of different options and didn't rush or pressure me. Pam made me feel more than welcome and the guys working on the car took the time to explain everything and patiently answered my endless questions. The prices they quoted me were about 1/3 of the dealer to boot. Found this place through Google reviews and it lived up to it's 5 star reputation. I'll definitely be going back!

  Khalil Poole
8 years ago
My 2004 Sonata's starter recently went bad and needed an immediate replacement. After seeing great reviews, I called this place first and was greeted with Pam who told me to come right away. A few days later, I came back and waited about 45 minutes to get my car back after paying for parts and labor. While waiting I was treated with good old southern hospitality and friendliness. When I got my car back, it started up this good before. As a ECU student, I received excellent service, good people, and great prices. I recommend this place to anyone in need of repairs!

  Stephen Worthen
5 years ago
GREAT service. AWESOME and HONEST people. FANTASTIC prices. This is the ONLY place my ECU student goes for car service/repair. You will not be disappointed. They understand how it is to be 100 miles away and your student has car issues. If I lived in Greenville, this would be MY service center of choice.

  w Dollins
6 years ago
I highly recommend Greenville Automotive Center and Pam !My daughter was traveling out of town and her vehicle broke down near Greenville, NC. I found Pam and her team online, did some inquiring and could not be more pleased with how we were treated and the service they provided. Prompt hometown service for an out of town visitor. Thanks for getting her Jeep in fast and the issues resolved!!

  Megan Obreiter
7 years ago
This is by far the BEST car and customer service I have ever experienced. Pam is so helpful and thoroughly explains every automotive service. I have been back to Greenville Automotive Center numerous times because of their honesty, efficiency, and overall great automotive work.

  Mark Rutledge
10 years ago
Trust can be a difficult commodity in the automotive repair business. Greenville Automotive Center has been servicing my vehicles for several years, and I'm feeling the trust. Most recently, I brought them a 1994 Chevy Caprice Classic that had been mostly idle since my father died in 2008. I was convinced it needed a new transmission and possibly a new rear end. It needed a lot of other things, but Greenville Automotive made only the necessary repairs and put that car back on the road running like new. I trust them completely and will continue brining all my vehicles to them.

  Brady Z
5 years ago
Great shop! Doesn't look like much from the outside, but that could be a good thing. They have the tool necessary to get the job done. He quickly diagnosed my car and fixed issues I didn't even know I had!I did need the unknown repair. It was a blown out engine mount he showed me when I picked the car up from the shop. It's a very noticeable difference having it replaced on my 2007 Chrysler 300C.He showed me both parts that were replaced. I have total peace of mind that he only did what the car needed and didn't try to up-sell any extras.

  Brandon
7 years ago
My daughter is a student at ECU and there is always a level of apprehension sending your vehicle for repairs when you are unfamiliar with a business. Let me assure you, this repair shop has been honest, friendly and helpful. They will be my go to shop in the future and would recommend them to anyone.

  Mike Gardner
6 years ago
My daughter is a student at ECU and I live all the way out in California, so naturally I wanted to find a shop that I could trust being so far away. A shop that I was confident that my daughter could go to and not be taken advantage of. My daughters car needed a few minor things fixed on it, so I had a buddy look up automotive shops on yelp for me. He told me there was a small shop near the University that had a five star rating and how to get to it. I went by the shop after it was already closed for the day, and was met by Pam standing out in the parking lot. Without hesitation, she invited me in and we set up a plan to get the car worked on the very next day. From the very second I met Pam I felt like I had known her for years and immediately felt at ease. Greenville Automotive Center fixed my daughters car and left me with the peace of mind that if anything happens while I'm so far away, the car and my daughter would be taken good care of. Do yourselves a favor and give them a try!

  Mark Ebel
8 years ago
Blew a shock on my dodge ram on my way back into town one night. The next evening I brought it into Greenville Automotive, they overnighted the parts and I had my truck back by noon the next day. Pam, the shop manager is great with communication and asks before doing anything extra, no surprises. If you're in town for school and looking for a trust worthy mechanic, you found one.