Capital Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert Tepper
3 weeks ago
I had very mixed results.They are ok on simple and straightforward work but if you have a more involved problem on your car they cannot handle professionally.They.are really dysfunctional between parts ordering and lack of technical expertise.The owner is NOT a good businessman and is a terrible Racist.He also will not admit when he is wrong.If you value your ride I would look for another garage. I also wanted to add that the owner has an ANGER MANAGEMENT PROBLEM.I hope his young family is SAFE.

  Alexandria Sharp
a year ago
I LOVED my experience here! The office staff and the mechanics were amazing! Bryan was the mechanic working on my car and between him and the awesome office ladies, I felt like I was getting the best service and best price. I will definitely be going back for every auto issue I have from now on because it is hard to find a place you can trust and this place has mine 100%!! Additionally, if you have AAA, do not hesitate to give this place your service. 10/10 recommend!Service: Battery

  Shawnette Ross
a month ago
Highly recommend. Mrs Jenna is so sweet and tries her best to help out.

  Shaina Elks
a month ago
Quick quality work. Friendly staff. Never had a bad experience here.

  Sheila Jenkins
a year ago
I have found my go to auto repair shop!!! I have a truck that was leaking water. I suspected it was from the radiator, but was hoping that wasn t the case. Well, it was the radiator. I called on Tuesday (this was Labor Day Weekend so they were closed on Monday). They came and towed my truck to the shop and explained that it could be a couple of days before they could even look at it, which I totally understood, especially since it was a short week to begin with. Shane called me on Thursday around 1:30 pm to tell me that I needed a new radiator and how much it was going to cost. I was actually a little surprised because with the prices of everything these days I honestly expected it to be more. Don t get me wrong, that kind of repair is expensive, I was just happy that it wasn t any more than it was!!! So I really wasn t expecting the call at 4:30 telling me that my truck was ready!!! I figured maybe they would get to it the next day!!! As far as I m concerned they went above and beyond to help me and I couldn t be happier with every single person that I encountered through the entire process!! Professional, kind, helpful, fair, honest respectful, courteous I could go on .. I mean, no one wants to be in a position where your vehicle needs repairs, but everyone at this shop helped make my experience as painless as possible. I will definitely go back for whatever I need in the future and I highly recommend them to anyone that needs auto service!!!Service: Auto water leak repair

  Thomas Roupas
9 months ago
They weren t able to complete my car inspection but they told me before they failed me so I wasn t charged. Good service will be coming back. Cheap prices and nice folks

  Danielle Danni Monroe
a year ago
Amazing shop. Best and cheapest in town. Only place I get my car inspected. My brother is my mechanic but if he s too busy, this is the only I trust. The mechanics are truthful and trustworthy. And the prices are honestly the best in town. I recommend this place for all your car needs. Towing, mechanical work and inspections.Service: Oil changeService: Oil change

  Ashley Vega
a year ago
I wouldn't suggest this place if your not local...it seems those are the only ones they care to be fair with. I read the reviews before going and the few bad ones seem to have had a similar experience I did. Which I originally took with a grain of salt being in customer service myself. My car was giving me trouble starting while I was out of town for the Thanksgiving holiday. While they seem to have properly diagnosed the issue quickly (the same day I called) thats where the prompt service ended. The receptionist was seemingly helpful even though she herself was having a rough day but I am not sure where the breakdown in communication happened. She kept assuring me my car would be done in 'x' timeframe. First it was end of business the first day, next it was the next morning, then it was by lunch time. When I went at lunchtime (1 pm) to see what was going on the receptionist wasnt there and my car hadn't even been touched. I let the manager and tech know she had informed it would be ready by lunch and they both looked at each other and said of course she did. I was never rushing rather asking for a timeline so I could plan my trip home and ride there, nothing more. So when the end of day 2 came and I was told to be there by 5 only to find out they had ordered the wrong part (a starter for an automatic car when mine is manual) I only got excuses and a smug attitude from the manager. I wasn't yelling or mad just not sure what to believe/trust at that point. The manager first told me they could put my old starter back in and call it a day, knowing good an well no one wants a faulty starter, then he called another part store(next door) and told me they would have the part the next morning and could have the job done in 30 minutes (since my cars starter was sitting on their reception desk) He checked the estimate/labor which was quoted at 1 hour, talked to the technician/mechanic and said that everything looked good. Then comes the upsetting part, they added another hour of labor to my total when I got there on day 3 making it about 380 instead of the 280 I was told. I could overlook the errors and even the smugness and misinformation up until that point, I just wanted to be home but it was clear to me they just felt like adding more cost because they could. Normally when shops screw up (order the wrong part) they apologize not add more labor costs. The manager wouldn't even bother to show his face or explain why now an additional hour of time was being billed when he checked it over with his tech the night before. The receptionist still handled herself well not sure what the game is but I certainly wouldn't trust them again or recommend them. I only chose this place over the other 2 shops I had called because someone from the family I was visiting had recommend them.

  Mark Opitz
2 years ago
I am a first time customer and will not be going anyplace else. The young woman at front desk is very very nice. She explained all the issues my car had. After two flat tires at once. My car was good as new the next morning. They went above and beyond fixing all the issues the car had from reattaching my bumper to fixing my rim. I never expected to be treated so nice. And have all my problems with the car fixed so quickly. I would recomend them to anybody.

  eric Bjurstrom
2 years ago
Top Notch Service. I highly recommend. Those with European cars definitely should check with them - I own a Volvo C30 R Design & they do excellent work. Get a quote from em. They don't rush the work. Rushing means a possible mistake. Mechanics are busy because they do an excellent job.Believe In GreenvilleSupport Local, Independent Businesses.Services: Steering & suspension repair, General repairs & maintenance, Engine repair

  Maggie Wells
2 years ago
I have been here many times and never disappointed. They fix up my car in such a timely manner and the staff is so helpful. The other day I had a tire running flat and they were able to put air in the tire and check out the tire for leaks for free!!! I highly recommend for college students looking for an auto shop!!

  Benjamin B
2 years ago
I love this shop. Excellent prices! Fast service. Didn't charge for diagnostics. Welcoming casual atmosphere without being unprofessional. They've kept my 2002 Explorer on the road for significantly less than any other shop in town. They don't offer financing, but they certainly won't rip you off.

  Edward Hicks
a year ago
I had these folks tow my daughter s car which wouldn t start, I would normally take care of things like this myself but I am 3.5 hours away. They diagnosed the issue called me and told me the problem,which is what I expected it to be, they promptly repaired the vehicle and charged a very reasonable amount. I would highly recommend this business.

  Jamie S
a year ago
They abuse their power with towing. Charged $400 for a towing a car and kept overnight. They were not called to tow and due to nature of accident the cops said it couldn t be towed at that time otherwise AAA would ve been called. Complete scam of a business and unprofessional staff.

  Dan The Man
4 years ago
Very fast service and my car was done in a proper manner. Shane is honest, as there was a slight issue with the repair and the owner fixed it without issue - he wanted to make things right. Good guy, good shop. Lauren at the front desk is very kind as well.

  Wesley McLawhorn
4 years ago
These guys are great. Had a problem with my SUV when accelerating and i could not figure out what it was myself so i took it in. Within 15 minutes of Shane driving it he reproduced the problem and knew exactly what it was. He knew to check fuel pressure and found it was a faulty fuel pump. He got a new one and had it in my vehicle within the hour. I highly recommend these guys. All of them know their stuff and above all it is quality service for half the price!

  Hunter Toler
a year ago
Great service! Have been using them for years to service my vehicle. I wouldn t take my vehicle to anyone else!Services: Brakes, Oil changeServices: Brakes, Oil change

  Tamara Davis
2 years ago
Capitol Automotive has been my go to shop for all of my vehicle needs. The Mechanics are professional and do excellent work. I have never had to return to them for the same repair on any vehicle.

  Dave
2 years ago
Excellent people and service. Friendly staff. Extremely cost effective. Capital has saved me and the company I work for thousands of $$ over the years. Highly recommend. People with the negative reviews are just disgruntled customers who either didn t want to pay or they didn t get what they wanted when they wanted it.Services: Transmission, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil changeServices: Transmission, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change

  Jeremiah Mccoy
7 months ago
Does great work just had my jeep fixed my 3rd car they have fixed

  Brotherboots&suit
a year ago
My mom had a flat tire between Snow Hill and Farmville and AAA came to take us to this fine company. Great service. I'll come to get tire here

  Kinsha Richey
2 years ago
The receptionist was very rude and nasty to me and my son. My son car was towed from his college and was calling to find out information because I was told two different prices. She definitely needs a class in customer service

  Charlene McLemore
3 years ago
Fantastic. Recommended by a friend and they were great. Great service... Great work... Great prices... Mechanic very knowledgeable. Lauren up front couldn't have been better. Would recommend to anyone!!

  Chandler Sutton
2 years ago
Quality work. Shane has been working on vehicles for years and can figure out any problem, get parts to fix, and get you out the door. I would highly recommend for all vehicle needs.Services: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Air conditioning, Oil changeServices: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Air conditioning, Oil change

  Paul LaMere
a year ago
Great service. Honest. That goes a long way with me. Could have sold me extra service but they knew I didn't need it. This is my spot going forward. Great job!!

  Mark Baur
4 years ago
Got in a car accident, they told me my radiator was busted and that the vehicle needed to be towed. Turns out the radiator was fine and the vehicle was completely drivable! Thanks for charging me $200 to tow a completely drivable vehicle 3 minutes down the road.

  Ayant Wood
3 years ago
I had my car towed there via AAA services for my son who goes to school in that area. The lady who answered the phone was very rude & didn't want to give me a time frame of when they could look at it. I live 3 hours from there so I figured maybe this is why & I projected they would give me a high price towards the end of the day. They had my car 3 days & told us at 5pm it would cost $600 to replace my ignition. I had AAA tow my car back to my city & drop it off with my mechanic. Capital took my ignition all the way apart & left it that way in a mess. They are terrible!! My mechanic is having a time.

  Hayden Carraway
a year ago
When you're towing someone without consent you shouldn't take advantage of them. Let's be better Americans call a mfer!

  Trevor Swindell
a year ago
Ford maverick is not available at a fair price. Someone should claim false advertising!!!! 20k what a joke. All dealers inventory and prices are bs. Ford should be ashamed depending on China for parts.

  T H
4 years ago
Capital automotive is really a great place. They don't over charge, they are honest and they get your vehicle running right.!!!! I STRONGLY URGED YOU to give Capital Automotive your business!!! They really are top notch!!!