Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shirley Lewis
6 days ago
They have always been spot on, as far as parts for my older model pickup; and they ordered the part if it wasn't in stock.

  Sydney Greggs
3 months ago
Very disappointed, found out they put a new battery in wrong for me. Then had to take my car to the dealership. Should have watched a youtube video and done it myself.

  Drew Warrender
a year ago
Huuuuge shout out to Liz!!!! I didn t know what was going on with vehicle, she was fast, knowledgeable and most importantly HELPFUL! Admittedly I don t know anything about cars, after telling her that, she could tell I needed help/understood the vibe and IMMEDIATELY took charge, told me exactly what I needed and even came back outside to show me where to pour it and gave me all the info I needed to save my ride. Special thanks to Liz and her supreme service! THANK YOU!

  Chris Edds
4 months ago
Wasted a trip. There inventory system was incorrect.

  Tracy Taylor
a year ago
Needed fuses for my amp. Went in and asked if someone could just come and LOOK and tell me what fuse to buy. I was told they werent allowed to do fuses. And that if u purchased fuses they cant be returned even if u dont open the package.......So i bought 2 packs of fuses. 1 package had ALL 20 amp fuses, one had 1 OF EACH AMP FUSE AND A FUSE PULLER TOOL. So i bought that, went out and pulled the fuse out myself, saw that it required a 25 amp fuse. So i had to go back inside and buy my 3rd package of fuses... ( because even though i didnt open the 20 amp fuses and had just bought them minutes before, i couldnt trade them for the 25 amp package i NEEDED) In conclusion, dont go there expecting any help with fuses, just expect to purchase all that they have on hand and figure the rest out on your own. Or just go to a professional...This is my LAST day EVER purchasing anything from ADVANCE AUTO on memorial dr behind WALGREENS.

  Justin A
11 years ago
I am a life-long Advance Auto user. Their customer support is among the most efficient, considerate, and willing in the industry.. but I can't leave this one.I went in for a new battery. While installing said battery the individual managed to "screw" up and let the radio reset. I spent a total of 7 hours both on the phone and in dealings with resolving the issue. I was then question by who I assume was the store manager as to why I did not consult him, but instead went to corporate customer service.If you go to this location, take a snack.. be ready to witness employees that seem to be under bondage that are minimally helpful, at times rude, and very un-professional. I'm not sure about the other two in town, but this one needs a serious over-haul.Thanks again to the fine gentlemen in customer support over the phone for assisting me in solving the issue. You are among the finest I have dealt with.

  Baxmedic
10 months ago
While sitting on a bucket on the phone. Can I help you? I need a part Sir. Oh! Roll of the eyes give me a second.

  Ann Holley
a year ago
Paid 200.00 for car battery that cost about 150.00 at Walmart but Walmart didn't have any so in all glad to get the battery and belt broke down on side of road all night but very grateful they open up very early 7:30 in the morning

  Juan Vallejo
3 years ago
Exceptional customer service. If they do not have what you are looking for, That is not the end; they will find it for you. That is not all, the one thing that I like the most is that; even if they are bussy, they salute you with a warm welcome and let you know that they will be with you as soon as possible. To me, that is a million dollar customer service!!!

  Loretta Stox-Bellah
3 years ago
These guys r AWESOME. My wiper flew off in the rain n I stopped by. Not only did they sell me wiper blades, one of the employees installed them in the rain for me! A+ customer service! Thanks y'all. Y'all ROCK!

  William L. Cummings,III
9 months ago
We found everything we needed, good price and excellent service

  Adam Wallace
a year ago
Extremely friendly and helpful staff. Went out of their way to ensure I had what I needed before I left the store.

  Cory Torrella
5 years ago
I was starting a 4 hour drive home, it was pouring heavy rain, and the vehicle I was driving had horribly old windshield wipers. I could not see at all. Pulled up to this place about 3 minutes AFTER closing time, but the guy let me in, got me the blades I needed, AND insisted he put them on when he noticed I was watching a YouTube video of how to change them myself. He said he changes blades so often, it would only take him a quick minute. A couple minutes later, I was on the road and driving home safely. Cheers to that guy.

  Jack Hisey
6 years ago
This is a pretty standard location. The store lives up to the franchise expectations for cleanliness and product presentation. The employee at the counter was knowledgeable and pleasant. A worthy choice for your auto repair parts.

  Bobbie Staton
2 years ago
Eric, The Store Mgr is the best on this side of the Carolinas. 10 Golden stars instead of 5. You are "double outstanding"!

  Sunrize Tyson
3 years ago
I bought 2 rotors and brake pads, I couldn't use them so I took them back to the store, Eric refuse them because the box was wet after sitting on the back of my truck, every thing was in the box and never used,Eric is a jerk

  brandi mcmillen
2 years ago
Super nice lady helped diagnose my car and she wrote the code that came up in a sticky note for me. Definitely will go back to this location for help in the future.

  Christy Dudley
2 years ago
Great customer service from Eric Moore, a manager there. He had patience and greeted me with a smile.

  Cheyenne Callistro-Smith
2 years ago
Rob and Michael are fantastic! They helped me find what I was looking for. Glad there are people like them in the world.

  Charlotte Forjoe
4 years ago
Needed some new windshield wipers. The ones I had were toast. First time visitor to this store. The sales people were friendly and nice.

  Philip and Linda Barnes
a year ago
Hey you guys have turned it around thank you very much for the help you gave me

  Ashlee Lancaster
4 years ago
The men I spoke with were very knowledgeable and friendly. Been a while since I've been in an auto store where people actually knew what they were talking about.

  Brenda Wooten
6 years ago
Robert was a great help 5 minutes before closing helping 3 other customers to be on there way and also the manager Angel

  Lawrence B
7 years ago
Friendly service! The assistant manager helped me get a super cheap price on my battery.

  Joyce Bazemore
4 weeks ago
Local parts store!!

  Lisa Joyner
5 months ago
Good.

  Marty Jones
5 years ago
Went in looking for replacement bulb for an ml350, they had them readily available.

  J Mo
4 years ago
Great place. Had many choices for what I wanted. Will go back!

  DKwon Mitchell
3 years ago
The associates at this location are always helpful. Mr. Eric is a great help.

  Evangela Poland
5 years ago
My husband gets all the things we need for our truck from here. All the associates are always really helpful.