Helms Automotive Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  S c
2 months ago
Gordon from Gibsonville here. First time I brought my Lexus hybrid Mr Helms answered all my questions. He's a straight-shooter, tells you the truth, honest and capable.Mr. Helms was patient with me answering both questions on the phone and in person. A well organized shop and garage and one gem of a find for my household's automotive care.I needed a transmission oil change and it was done on time and correctly.I highly recommend Helms Automotive for any Toyota / Lexus work. You cannot go wrong with this place.

  Marcel Grimoni
a month ago
Our 2008 Lexus RX350 check engine light and VSC light was on for a while. I hate Flow Lexus customer service,their lies and high $180 hourly rate. While Googleing Lexus repair shops,Mr. HELMS pop up with good reviews,so I took the car to him. I received, very honest,detailed explanation of what was wrong with my car,how the problem effects the performance and the way he is going to fix it. I repaired it quick,at reasonable cost and presented me with damaged part after repairs where completed. I highly recommend him and his service and will take our Lexus there again in the future. Please take all your Toyota and Lexus repair needs to HELMS for very good and reasonable repair. Stay away from the dealers and save yourself money whilesupporting individual repair shops like HELMS.

  Tracy Webb
2 months ago
Helms Automotive helped save me thousands of dollars on repairs. William is a great mechanic who followed up with me to make sure my car was running properly. I already recommended him to a friend.

  The Hunter
a year ago
I could not he happier about finding this place. A good friend told me that Mr Helms was the most honest person she knew. That was good enough for me. I had two vehicles that needed servicing and was getting the run around on one of them. Mr Helms diagnosed the problem and fixed the 'service engine soon' light. He could have easily charged me more and I would not have known but he didn't. I asked him to look at a wheel bearing issue too. He explained why it was the tires and not the wheel bearing. He also was EXTREMELY flexible about getting my cars to his shop. I could not be happier. Plus his shop has a really nice waiting area.

  Lynne Haeseler
2 months ago
Customer service, knowledge and professional attention to maintenance and repair at Helms is excellent. I highly recommend William Helms auto service my best experience of service in my years with car maintenance -a relief

  Savannah Murphy
10 months ago
Will was fantastic to work with - friendly, honest, and professional. I brought in a Hyundai Elantra with the check engine light on, and he diagnosed the problem quickly. He explained the issue and the solution, let me know what to expect and how long it would take. He was flexible with me on scheduling everything, and now the car is running perfectly. I would recommend Helms Automotive to anyone.Services: Auto engine diagnostic, Engine repair

  Kendra Garner
9 months ago
I highly recommend Helms Automotive Service! Great customer service, excellent prices, and timely repair. I can t thank Will enough for fixing my Toyota, he went above and beyond. My car has 200,000 miles on it and it is running like brand new. I will be referring all my friends and family to him!

  Jo�o Carlos Medeiros
8 months ago
I ve had the honor of doing business with Will on multiple occasions. You will be hard pressed to find another mechanic as honest and fair as him. I will never trust anyone else with my cars, such is the case with my friends. Thanks Will, I really appreciate all your hard work.

  Matthew Nichols
a year ago
I took my car there to have a water pump and timing belt replaced, Will had a quote for me very quickly, I scheduled the work to be done on Wednesday and got a call Wednesday afternoon that my car was ready. Helms automotive is a business that actually does what he tells you hes going to do, which is so hard to find these days. Helms automotive is definitely my go to shop for all my Toyota/Lexus needs.Service: General repairs & maintenance

  Patrick Hopkins
a year ago
The Toyota hybrid system has a long track record of proven reliability. However, there are particular service items that are unique to the hybrid system and require specialized tools, fluids, and know-how. Helms Automotive has all three. My servicing was done right, done quickly, and at a fair price. I would not hesitate to use them again.Services: Transmission, Brakes

  Darius Jones
a month ago
I was very happy with the service and how thorough Will was with my truck! Best shop in town!

  Kyle Colavita
8 months ago
Will really knows his stuff! Excellent local business to support for any of your Toyota needs. I take both my cars there for all oil changes and it s always a 5-star experience!Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Germain Jackson
a year ago
I made an appointment at Flow Lexus; I waited approximately 3 hours for a diagnostic test and was encouraged to pay through the nose for an OEM part I didn t even need before further tests could be run.I lucked up and found Helms Automotive Service and Will Helms diagnosed the issue within half an hour and I was back on the road, minus the damaged purge air valve hose.I highly recommend him.Thanks again, Will.Services: General repairs & maintenance, Auto engine diagnostic

  kelsey lawson
a year ago
Will has worked on my Toyota s for years. I wouldn t trust anyone else with my 4 Runner. Will is honest and you can trust the job he does will be no different than the work on his own vehicle. You and your vehicle are in good hands with Will!Service: Auto brake replacementService: Auto brake replacement

  B C
a month ago
Best place I have found! Will is great to work with. Very reasonable and honest.

  Neil
a year ago
Helms Automotive installed a new timing chain in my 1992 Toyota pickup. The work was high quality very thorough and well done. I could not have been happier with the job. I will continue to use Helms Automotive for my Toyota pickup needs.

  Wayne N.
a year ago
I have known Will for 20 plus years. The automotive knowledge he brings to the table is unmatched. Will is honest, fair, friendly and an all around good guy. You can't go wrong by bringing your vehicle to Helms Automotive for all your automotive needs. From a basic service to a complete engine rebuild Helms Automotive will get the job done and get it done right.Service: Steering & suspension repair

  Scott
3 months ago
Great prices and great work. If you value local businesses and keeping your money in the local economy, then look no further.

  Margaret Noyes
10 months ago
Will was very nice and he did my oil change along with check my car over I was pleased with both service and price. I believe I have found a new mechanic.

  Tom Byrne
6 months ago
If you have a Toyota or Lexus Will is the guy to see, years of experience and a can do attitude make the difference.

  Rick Price
3 months ago
The service was great and complete. I will recommend them to my friends.

  Mitchelene Lawson
a year ago
I am very satisfied with my repairs and maintenance of my 2016 Toyota Camry. I will definitely bring my Toyota back to Helms Automotive Service.Services: General repairs & maintenance, Tire rotations, Vehicle Inspection, Auto detailing, Brakes, Air conditioning, Wiper blade installation, Car waxing, Battery, Oil changeServices: General repairs & maintenance, Tire rotations, Vehicle Inspection, Auto detailing, Brakes, Air conditioning, Wiper blade installation, Car waxing, Battery, Oil change

  Matthew Stimpson
a year ago
Highly recommend for any Lexus/Toyota services Will is a excellent mechanic and knowledgeable so if you need any service done on your Lexus/Toyota this is the place I will recommend Helms Automotive to anyone looking for a service provider

  Evan Martinez
11 months ago
Does great work on both my Toyotas ( 14 Camry and 07 FJ) and is always flexible with getting my cars into the shop

  REMY Trafelet, Jr.
a year ago
Was a dream to work with had a mystery fuel problem on FJ60 got me back on the road it feels like for a different car very helpful and fair would recommend any day!!

  Greg Kallam
9 months ago
Will is awesome. He repaired the issues and I'm now a happy and loyal customer.Services: General repairs & maintenance, Auto brake replacementServices: General repairs & maintenance, Auto brake replacement

  addyson hall
11 months ago
Amazing experience. Will is knowledgeable values giving phenomenal service before anything else. Will be a lifetime customer.

  Kennedy Irogue
a week ago
Honest and straightforward Auto expert.

  Rhiannon McGee
5 months ago
Knowledgeable. Honest. Hardworking.

  Mya Kallam
9 months ago
Great service!!