Wide Open Throttle
4.9 (35)
918 Washington St, Graham, NC 27253
(336) 264-0799
wideopenthrottlellc.co
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Zack Kerr
4 months ago
I had Ben take a look at a f250 I had bought off my father in law that wasn t running that Ended up needing a motor rebuild or put a used motor in it. Me and Ben talked options and since I was in a time crunch I opted to have a used motor put in the truck. Ben found a used motor same day. Put my deposit down for the motor to be pulled and within a week or so the truck was back up and running. Had a few SMALL hiccups with the used motor (expected occasionally) but Ben was always on it with bring it by the shop we ll take care of it Ben and his crew is now my trusted diesel mechanics!
Robert Dixon
5 months ago
Overall one of the most honest mechanics I ve met since I ve been in town. I ll definitely be returning. Huge thanks to Ben and the guys in the shop.
Robbie Thompson
3 years ago
Got my truck lowered with a Belltech stage 3 kit and a polished grill & fog lights installed. Ben did a awesome job. Great family vibe
Scott Taylor
a year ago
I m from out of state here in North Carolina working. Been having issues with my steering gearbox. I looked all over the place in this area for a mechanic to replace my gearbox. Earliest I could find an opening was two months out. I ve been gone from my home state Texas for two months already working I can t go another two months before I make it home. Got referred to these nice gentleman here at Wide Open Throttle, they understood the situation I was in, and the next thing I knew my truck was up on the lift getting fixed. I didn t realize there were good honest people around like this anymore. They re quick, efficient, and very reasonable. I couldn t have been more pleased with the quality of work. They definitely get a five star from me. I just wish they were in Texas.Service: Steering & suspension repair
Shumaiz Cobb
a year ago
Really good people, the staff is great. There work and prices are very reasonable. Will be doing business with then again SOON
Keith Ellington
5 years ago
Ben and his crew have did a great job with my truck. I can call Ben and explain any issues I am having with truck and he is quick to jump on it. He always explains what's going on, what needs to be replaced, is always straight forward and never tries to sell extra. Ben is very reasonable and very fair priced. He never disappoints and has a life time customer for my diesel.
Stacey McBroom
a year ago
These guys have done honest work on my vehicle. Any time I have an issue Benjamin says get it to the shop and it's taken care of. I highly recommend this shop!
Becki Overby
6 years ago
Mr. Law did work on my husbands Ford F250. Pricing was great, the turn around time was faster than I expected, the staff is super friendly and have wonderful customer service. He did good quality work and I will be back for future upgrades! I would highly recommend this shop for all of your powerstroke diesel needs!
Eric Vaughn
7 years ago
I took my high mileage F250 truck to Wide Open Throttle (WOT) for a pulley or belt chirping when cold. It is still chirping like it was when I first took it in. I am disappointed with the experience that I've had with WOT and especially not getting a follow up to see if the issue was resolved after I last picked up. I'll take my business elsewhere if $525 got me parts (2 different belts, a tensioner, an idler pulley and a new water pump) that I likely didn't need as a result of a seemingly failed diagnosis (stethoscope included) on 2 separate attempts. Although labor charges were waived for the second attempt while replacing the water pump, I don't have confidence in a 3rd go round with WOT or recommending WOT service to anyone else.Update in response to owner response to my original review:I did specifically state the chirp noise I had was most notable when the engine was cold.The owner did replace several parts at cost and labor that was negotiated lower during the first visit.The morning after I got my truck back the first time I had the same noise. Not a "new noise". In fact, it's the same noise my truck still has.I did choose to drop my truck of Monday instead of the Sat a.m. when I reported the noise was still there the morning after I picked up from my first visit. That was for my convenience.Putting forth effort, discounting parts and doing second attempt repairs for no additional labor IS the right way to conduct business. However, getting the problem solved has to be the final outcome along with all of those things.
Noah Westbrook
5 years ago
The crew at W.O.T is very knowledgeable and always operate in a timely matter. They are capable of everything from everyday repairs to lift kits and full motor builds. I recommend them to anyone looking for affordable quality service and will continue to do so. Thanks guys!!
Mark Smith
4 years ago
Took my truck to these guys for the 1st time today. Great guys! They are a family business that took good care of my truck. Answered all of my questions. They are my go to team for my truck. Highly recommend!
Donnie Causey
2 years ago
Great experience.... staff was helpful and knowledgeable.. definitely going back.
Bearded Matthew
3 years ago
I paid him less money than I should have, and had more work done than I deserved. The truck is now a beast and my wife gives me "The Look" when I'm driving. These country boys know what they're doing.
Lonnie Harris
a year ago
Great repair shop, owner ben stands behind his teams work
Brian B.
2 years ago
Great place with great people! They did an excellent job in fixing up our F250!
James Wade
7 years ago
Great response, friendly service, and a quick turn around on service. I'll gladly support small business here locally in Graham.
Kristine Roberts
7 years ago
Very pleased! Very fair pricing, and excellent customer service!
Thomas Austin
3 years ago
Always fair price and excellent work quality.
Steven Profit
3 years ago
Thanks to Ben and his team at wide open throttle for keeping me going
chesley talbott
4 years ago
Ben & his staff take great pride in taking care of customers
Hope Church
2 years ago
Great diesel repair