VettePros, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ian Lauer
2 years ago
I didn t want to have to write this review because I think the owner is probably a good guy trying to run a fair business, but he really dropped ball with me. I learned a lesson the hard way not to purchase anything mechanical from them. At least not anything that is something you have the concern that you may need to exercise their advertised warranty. I learned this lesson after purchasing their rebuilt steering rack for my C5. It failed not once, but twice within the 5 year warranty period and they didn t stand behind their product.The first rack developed a leak in a bit over a year. The second rack they sent me developed a leak again and worse yet a knock in the steering and significant play at the wheel. My car was handling like a 1979 Dodge Aspen. It was so bad that by the time Vette Pro s failed to come through on their warranty and I had to bite the bullet and buy a refurbished one from Ecklers and have it installed, I was amazed at how much better it handles now. I enjoy driving my car again.The most frustrating issue isn t even that Vette Pro s didn t honor their warranty. The worst part is that after one brief 2-minute chat explaining the situation, they said they would talk to their rebuilding company and see what they could do. He said they didn't have any in stock. Then the owner stopped taking my calls and wouldn t respond to my voicemail messages or follow-up emails over the following weeks. I even tried reaching out to them through Facebook Messenger to no avail. He completely ghosted for over three weeks.I was giving them every opportunity to rectify the situation. I told them I would even have been happy with a partial refund since they had no cores on hand to send out and I needed to purchase one outright as my car is my daily driver and I can t be without it while the part would be removed and shipped back and forth across the country for repair.After weeks of them ignoring my calls and emails trying to rectify the situation, I finally just bought another one elsewhere and am happy I did. Better price and better product.All said and done, I have paid labor and alignment fees THREE times instead of once to have a steering rack installed within 5 years due to a poor-quality product from Vette Pro s that they failed to stand behind.I see that Vette Pro s has a lot of products. For things like panels, or seats or things like that, I assume they would be fine. But mechanical parts like steering, suspension, motors and trans, I would be cautious. I have no ill-will for these guys and wish great success for their biz. The greatest suggestion I could give them, is simply to communicate with their previous and potential future customers with respect.I hope this review helps people on the fence about buying any expensive or warrantied parts that require expensive labor to install.

  Jean Perreault
8 months ago
In myHasteThought I was ordering parts for my C4 Only to realize the next morning that I had ordered for a C5 call them right away by phone spoke to Garland He rectified the problem for me Send me the right parts As I am in Canada thank you again Garland great customer service

  Tommy Rhyne
2 years ago
Great people , service and prices

  Johnny Watts
a year ago
Garland and Gary at VettePros are Awesome! They had what I needed and they were quick to get the part to me. I highly recommend them to anyone driving a Corvette who needs parts!

  Francis DiStasi
3 years ago
If you own a Corvette, this is the place to go! Excellent service, fantastic prices and extremely knowledgeable people. Recently purchased a steering rack for 2001 Corvette. Got it within 2 days to Boston and my core refund was processed within 1 day after they received it back! I'm 70 years old so I've been to a few "rodeo's" in my life; haven't seen service like this in a long time. Thank you Garland and rest of team.

  Wendell Wood
4 years ago
I needed a set of headlight assemblies for my C5 Corvette the guys over at Vette Pros had the parts I needed and I had them in my hands in just a couple of days. after having the headlights installed I was having a problem getting them to operate correctly. I called Garland at Vette Pros and he went out of his way and far beyond what I could have expected to help me get the problems resolved. The level of customer service is absolutely fantastic. if you need a part for your Corvette this is the place to go. Thank you so much you guys are great.

  Carl Saporiti
2 years ago
Garland and Gary at VettePros are outstanding! They always have what I need and the prices are very fair. I highly recommend them to anyone driving a Corvette who needs parts!

  Blondeguy k
6 years ago
Great selection and knowledgeable staff. Definitely a better shop that knows their stuff! Highly recommended.

  Stephen Rider
3 years ago
Picked up a used torque tube today really nice guys will be buying more things from them in the future

  Sierra Bates
a year ago
Staff was so attentive to my friend, very informative and helpful

  Randy Rakes
2 years ago
These people could care less if you bought anything from them, if I could rate on the negative side I would.

  Tom Mizerek
5 years ago
Glen is a TOP NOTCH Corvette guy, lightning fast shipping on parts, very friendly and helpful

  David Mandel
2 years ago
Awesome place that have all the Corvette Parts you could ever need.

  Daniel Flores
4 years ago
Badly packaged a headlight which broke during transportation. Plus they take outrageously long to respond to any calls or emails. Be weary.

  Steve Bruns
7 years ago
A couple great guys work there. Very knowledgeable!

  jim pantas
2 years ago
Awesome place for used Corvette parts! I will be back!

  Mark Williams
6 years ago
They do pretty good work the people was nice

  Used Car Man
10 months ago
Great customer service

  Greg Tally
4 years ago
Found my C4 leather seats for a great price!!

  Hairon Vargas
4 years ago
Fast service, good price and very friendly staff

  Douglas Venable
a year ago
Good salestaff, friendly staff

  D M
4 years ago
The owner is great and very knowledgeable!

  michael massey
2 years ago
Mr Ian is right don't buy here

  OJackie Sutton
4 years ago
No one will ever call me back

  David Zack
3 years ago
Great service and inventory