Millers Automotive Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  mike leader
3 months ago
Been taking my 3 cars to Millers Auto for years. I found them after another local service center installed the wrong part in my high performance vehicle then immediately closed their doors before they could fix it. Zach at Millers fixed their mistake using my parts warranty (even though it wasn t their shop that made the mistake). Their work is honest and rates are reasonable. I have been taking my business to them ever since and will continue to. I would recommend family and friends in Gastonia area to visit Millers.

  Darla S
5 months ago
After taking my car in to changebtransmission fluid, I can see why my company uses Miller's. They advised me of what needed fixed, but was super helpful to let me know that they could not guarantee there was damage to the tyranny already. At 105,000 miles, I decided to trade it in on something else. My experience was great!

  Kevin Wuollet
4 months ago
Overpriced they charged me $600 for a part I saw that was between 20 and 100.00 it will be the last time I go there. They are way too expensive i should of looked at the Yelp reviews they all said the same thing. All they have is 1 star find some place else to fix your vehicle don't know how on Google they got good reviews go to yelp reviews and you will see.

  Casey Smith
7 years ago
After my Volvo broke down I decided to have it towed to Miller's Automotive based on the reviews I read on Google maps.When the tow truck driver dropped me off at Miller's auto. After things were taken care of at the front desk, one of the staff drove me home.After over 2 weeks in their shop I was finally able to get my car. Since I didn't have my licence (only a permit) one of the staff drove me to the bank to get thier payment which was approx. $100 less Than the estimate from one of their staff.The AC check they performed even managed to get my AC working again(though I can't say how).Overall I was pleased with Miller's service. They even sent me a thank you card in the mail. Very thoughtful.

  Noah Hallman
5 months ago
Bryan was awesome and super helpful and so were the other employees. I was working in town and broke down and they helped me in no time. Will refer them when I m in the area!!

  Heidi Martin
3 years ago
This is now my "last resort" shop. At one time, they were my "go to" shop. Prices have gotten ridiculously high, and then miss diagnosed not one car, but two cars of ours.One of the newer, counter person, Zach is very rude and I will never deal with him again.We were going to Miller's for over 15 years, and NEVER have I ever been treated so poorly until Zach got snippy with me when I was just trying to give some insight on my car. Not demanding anything, or correcting him, just telling him of what I learned of my car.I'm sadden by the quality of work, and the professionalism of the front desk now.Wish Scott and Kathy were back, because we would come back in a heart beat, even though the prices are super high now.

  Jeff Taylor
9 months ago
Very professional and friendly folks who pay attention to the details. Right down to the nice, clean waiting area with complimentary soda/ water. If you can t wait there, they ll give you lift in town while they work on your car. If you re in Gaston county, you should check out Miller s when you want quality auto service.Services: Tires, General repairs & maintenance, Vehicle Inspection, Oil changeServices: Tires, General repairs & maintenance, Vehicle Inspection, Oil change

  Stephanie Gonzales
8 months ago
Absolutely trustworthy, transparent and highly skilled. They have repaired our vehicles several times and have even found things, on several occasions, that were repaired incorrectly by the shop we previously went to, including hoses that were connected to the wrong place! They went ahead and fixed them while they were in working on other things. We are really grateful we found them.

  Em Knee
a year ago
I've been an employee at Miller's for just over 4 months and am very pleased to work at such a professional and honest place of business! I have worked at several automotive facilities within the state and not many are as authentic, transparent and have the customer's/staff's best interest in mind. I'm not only stating this as an employee but am stating it looking from the outside in prior to being hired, throughout the interview process and the times I visited just to see what the location specialized in. It's been a blessing to work with the team there as well as to have the management/owner's methods in place operating the place of business! I highly recommend the location as a trustworthy automotive repair facility and would send any/all of my loved ones to Miller's for service, if the schedule allows it .

  Paul King
11 months ago
Replaced all radiator hose, water pump, all belts and 3 gasket leaks. 2013 F150. Didn't imagine the truck would simply run so much better all the way around. It was time to get it all done before the worst happened. I used they're shuttle to get home. 3yr. 36 month warranty on all work. They got a customer for life. Thank you!Services: Auto water leak repair, Engine repair, Transmission repairServices: Auto water leak repair, Engine repair, Transmission repair

  allen denicola
2 years ago
I believe this establishment has to be the best in auto repair in the great state of North Carolina. Extremely professional on all aspects of the experience. Communication from the front office was phenomenal, the labor hours were great and without an inconvenience to my experience. They are up to date on technology and their online service made it really easy to communicate back to the shop. I would like to add during this hard time of a pandemic they made it very affordable for me to take care of three service lights, including a check engine light on my IS 250 Lexus. Once again by far one of the best business Iv ever done work with.Service: General repairs & maintenance

  Robert Heussy
2 years ago
The best mechanic shop in Gastonia hands down! They are so awesome to deal with and I will always bring my vehicles to them. They are very detail oriented and have amazing customer service skills. I always feel appreciated as a customer and I love how they can print out everything they did for you and keep records of every detail. I think it also speaks volumes that they warranty all their work and are very organized. They are great about lining up a ride to make sure you aren t stranded at their shop. Highly recommend!!!

  David Snead
a year ago
Miller's Automotive is now my go to repair shop. Took my Mustang in for clutch replacement they were very professional got it done earlier than I expected. Great prices and good technicians. I highly recommend them for All Automotive repairs and will be using them from now on. Thank you guys for such great work I really appreciate you.

  Nancy Daughtridge
a year ago
Miller Automotive Service provides excellent, efficient, and reliable customer service at a reasonable price. Zach does a great job at answering questions, providing estimates, and scheduling services for all your automotive needs. Gastonia is lucky to have an automotive business that has been serving its community since 1966. When in need for automotive services, I will definitely call Miller Automotive.Services: Air & cabin filter replacement, General repairs & maintenance, Auto brake repair, Tire rotations, Wheel alignment, Brakes, Auto battery maintenance, Vehicle safety inspection, Brake service & repair, Auto maintenance, Auto brake replacement, Battery, Oil change

  Capri Watts
3 years ago
They were AMAZING!! I took my Infiniti to them and when I called them.on the phone to tell them what was wrong with it they instantly knew what they needed and and how to fix it. They are extremely nice and I really appreciate all the work they've done to my car.. It even seems to run better than the day I got it! And the best part is the prices are great and they don't try to over sale you for parts, whatever parts they don't use they send it back and they charge you for it! Anyone looking for great service on their transmission this the best place to take it! Thankyou Mark and Steve for being AMAZING!!

  Gina C
a year ago
Great service and staff! They are honest and made it right when the parts they ordered for my car we're not working properly. Definitely would recommend highly!

  Sherice Brown
3 years ago
It's the best automotive I've been into that's the most welcoming and engaging as soon as you walk through the door. The atmosphere is very peaceful there. I have not had my car completely serviced just yet but I'm super impressed. Prayerfully everything turns out great and if so, I will be a loyal customer.

  Monique Kearney
a year ago
Amazing is the word to describe their service.If they can t help you Zachary will let you know and he is a stand up guy. Thankyou for repairing a mess that was made I truly appreciate it!!!!

  Ken Bryant
6 years ago
My family has used Miller's since they opened. I now have 4 cars that they service and make repairs minor and major. They have very reasonable prices and are very reliable and work is guaranteed. They also offer pick up and delivery of your car and will also give their customers a lift. Would never think of taking my cars anywhere anywhere else. Very trustworthy and reliable.

  beth b
7 months ago
I was very satisfied with the service I received. They were very pleasant from the time I walked in to the time I left. Would definitely recommend them.

  Keith
6 years ago
We have used Miller s for over 12 years, four different vehicles along the way. We have never been dissatisfied with their recommendations, service, price, or employees. Frequently we have been told which items could wait and what needed to be done now. They will run us home if it s going to be a long wait. Friendly front desk people (ask for Kathy!) and mechanics are very friendly as well. Love Miller s as do many family friends of ours!

  Steph Gail
7 years ago
Recently a first time customer of Millers and can say without hesitation, I will be a returning customer. Very quick, efficient, and honest. Instead of letting me spend money on parts I didn't need (as told by a different shop), they told me exactly what my car needed and saved me over $100. If you're looking for a mechanic, give them a try. You won't be disappointed!

  Mike Gibson
6 months ago
Awesome place to get your car repaired. Staff very friendly.

  CaNCaN
5 years ago
Okay. Okay. Well I honestly would say that communication is Key. I was dealing with Zack to begin with. My car was serviced but got it home the first time after spending 700.00 and it would not start .....After getting it towed back to shop they said it was all set but needed a additional part for 300.00 but they got it to Start. I opted not to get part put on and Drove home. Had the car for less then a Day and it didn't Start AGAIN. They Towed my car for a second time and I asked for Owner after all this....Ben(owner)and I spoke about this part and car not starting again. They did fix the issue and put the part on for free, Thankful!! However once I got it back after it was all said and Done. I needed a wheel alignment and tires!!! I Thank Them for helping get me back on the road but I've never had so many issues with a Auto Shop. I would suggest reading review's and talking to locals before choosing any Shop! Also Diversity would Be Great!!! I'm Just Glad to have my vehicle back Rolling because I'm 9 month's pregnant! For the future I'm letting my hubby deal with the car stuff!!!!!

  Tracy Lee
5 years ago
I live a couple of hours away, but had come to the area following up on a used vehicle that I had planned to purchase. An absolute must for me in the decision-making process was having the vehicle evaluated by someone NOT associated with the dealer. I called around to find someone who could provide this service for me. There were a few specific items that I wanted to be certain were checked. One shop quoted me some "assess and advise" service that was already more than three times what the price at Miller's would be AND did not address some of the specifics that were of interest to me. That, would be extra, of course. For an incredibly reasonable price, Miller's did a 156-point check of the vehicle, covering everything of importance to me and then some. Since Miller's knew that I don't live near there, there would have been no incentive for them to "lead me on with disclosure of a few small items for which they could have ensured an easy fix." Instead, I got exactly the thorough, truthful and reasonably priced report that saved me from making an expensive mistake. Knowing that I can rely on Miller's allows me to feel very comfortable in expanding the geographical parameters of my vehicle search.

  Migie Taylor
6 years ago
Kathy (front desk) is great and goes out of her way to make sure my experience is excellent. I usually bring children with me and we wait in the cleanest waiting room in town. Or, if I need to go home, they provide someone to drop me off and pick me up later when the car is ready. You won't find a better place to have your car serviced or repaired.

  Michele Bowser
4 years ago
I took my Ford Ranger to a national chair tire store to have new battery cables, state inspection and oil change. When I went back to the store they had me drive it about 20 miles so they could do the emissions check. Near the end of the 20 mile drive the clutch started acting strange. When I got back to the chain tire store all the clutch fluid leaked out. It was not losing any fluid when I took it to the tire store on Wilkinson Blvd . They said I needed a new clutch and they could do the job. To make a long story shorter. Every time I went to pick it up it wouldn't shift with the motor running. I drove in second gear to Millers as a friend recommended them. In short they repaired my clutch issues successfully and found that the parts installed by the tire store were defective or improperly installed. After Miller's repair I went to the DMV to get my tag renewal. Then I found that the tire store who I paid to complete the inspection did not complete the inspection process even after I paid them to do so. In short, most chair tire stores do not have qualified people to do any work not related to tires.In short Millers have great pricing with quality workmanship for all your automotive needsDan B.

  Gayle Miele
6 years ago
We've been taking all our vehicles to Miller's for the past several years. I frequently drive out-of-state and always have Miller's take a look at my car before I go. We've had big repairs, small repairs, and routine maintenance done, and we're always informed of all the details so that we can make an informed decision. It's nice to have a repair shop I can trust!

  Grant Sparks
8 years ago
I have been using Millers for many years and have been very pleased with their work. The negative reviews are not the norm as I know many people trust them exclusively with their auto service. The staff at Millers is great to provide a ride back to work or to pick you up after your car is ready, and they always explain what is wrong and get your permission before fixing the problem. You will know what you will get before they perform the work, so if you think it is not reasonable, you can decline the work.

  John Haines
7 months ago
Best auto repair shop I've ever had the pleasure to do business with.