Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robert Pogorzelski
a year ago
I was very pleased with the work they did on my brakes their mechanics we're experienced, I had my own parts I just needed somebody to put them on, and they did it for me, in good time!!!
Sanchez Hudson
2 months ago
I went and got my car inspected great customer service ,very quick ,very affordable.. they even referred me to Randy's shop to get my muffler work done.
David Wiggins
8 months ago
My Fianc�s car had the battery light on, and the power steering went. I thought it was the alternator, so I drove it with zero recharge on the battery and zero power steering. I got it to Jacobs he asked me to wait a few minutes before leaving so he could look at it. Came back in less than 20 minutes, turns out my fianc�s belt just became loose and slipped off. All he had to do was to tighten it. What I thought would be an expensive repair turned out to be only $40. These guys were quick and honest. I highly recommend them.Service: General repairs & maintenance
Tiffany MawMaw Tipp Adams
a year ago
I thought these guys were reasonable - good people but today my daughter drove up 2-3 hours to get a tune-up all because I told her about you and she gets there for you to tell her she needed to get a diagnostic. A $60 diagnostic to be told some . if it was too close to you leaving to go home why you just didn't say that instead beat her out getting what she came for . And you gave her a bill of thousand odd dollars. God bless you all smh
KEVIN HORNER
10 months ago
Worked for Big Daddy in the 90s. He took care of all his customers then and I am sure Little Eddie and Big Daddy are still taking care of y'all to this day. Great Friend and Awesome Boss.Elvis has spoken. Service: Carburetor cleaningService: Carburetor cleaning
Andrea Collier
2 years ago
Came here for inspection, waited only 30 mins and BOOM, done! I have never had such an easy experience getting an inspection before it's ALWAYS something that needs to be fixed (that's perfectly fine the way it was before) But not this place. The owner apologized for the wait because his son wasn't working today but wow it was very fast and affordable. I've been looking for a good family owned business and now they have a customer for life
Lanisha Kennedy
9 months ago
I dropped my car off to get rear brake about 2hrs or less it was ready great service all around thanks guy I will come to you for all my car care needs
David Green
10 months ago
Showed up around 3 o'clock without appointment and was out by 3:30. Affordable and fast service, would recommend this place to friends
Heather Boggs
a month ago
Very good customer service.
Dixie Ostberg
6 months ago
Family owned shop that has top notch customer service and vehicle repairs!
Stephanie Rinkowski
a year ago
Amazing people! The service is always great and they never try to over charge you. They are honest and I would definitely recommend them to anyone!!!!
Joey Perkins
a year ago
Quick, and fast service. I take all my vehicles here for inspections, oil changes, and whenever something breaks. Honest people who don t over charge you or lie about other problems like other mechanics.
Anthony Martin
2 years ago
I've been going to Jacob's for a few years now. I believe that they're honest and reliable. They may not be the cheapest, but they will let you know what is wrong with the vehicle without trying to upsale you.
David Byrd
5 years ago
Found my self in a bind and running behind due to 2 flat tires. They were polite, friendly and very helpful unlike auto max which was closer. I haven't had to really deal with anyone near gastonia but so far I would recommend them and see no reason not too. If I have any issues I will return there.
KING PEN
2 years ago
Terrible, over charged for oil change and then pointed out my window tint was to dark, when in the 10 years since I have had the car, no one has said such a thing. Scam artist with a shop, stay away, go to affordable auto care, talk to Tim, tell him Bruce sent you.
Natavian Gill
a year ago
I love this place and the friendly staff. I will be bringing my truck back here every time for any kind of repairs.
nancy buchmann
6 months ago
Service was excellent. I will go back again.
Gavin Sipes
4 years ago
Went to have vehicle inspected before here around 4:00pm. Just called at 8:10am and the man who answered says that they stopped doing inspections two minutes ago. Guess my business will be going else where, and I ll recommend to people not to choose this place.
Au'Brianna Armstrong
3 years ago
Came here with my boyfriend to get an inspection. They ended up saying that I needed new tires although I just bought the tires a few months ago. They took my tires off and replaced them with some old and very bald tires. I know this because my tires were brand new and no where near being bald. They also threw off the alignment on purpose and now I need new tires and an alignment thanks to them. Do not go to these people as they are very unprofessional
Yasmine Jimenez
3 years ago
I came to Jacobs because my car cut off on me. There was a car ahead of me that they worked on for an hour, I was sitting at Jacobs since 12p.m and they had me waiting all day. When it was my turn to get my car checked out they did not even check to see what was really wrong with my vehicle they just guessed and they left. Bad service. Do not recommend.
Rick Law
a year ago
Yeah yeah he lied about everything I did not tell him anything about any relays he did not get in touch with me to tell me to change the calls. They just a upright liar probably changed my compressor or the clutch because when I drop the car off he was saying something about put your car under the street light . Hawaiian I don't know cuz he said something about your car just may get stolen or broken into so right then I should have just left but my car wouldn't probably made it away. I just wish I could have got away. Because he lies about everything.
Richelle Renchy
3 years ago
I've taken our chevy malibu here for everything from an oil change to a complete brake system overhaul & a new starter. They get the job done quick and they don't try to pull anything over on you. A Real Honest mechanic! If you need your vehicle fixed this is The place to go in Gastonia! The owner Eddie is great guy and his guys are experienced and knowledgeable!
Lester Johnson
4 years ago
Fast service. Considerate techs and owner. No BS. When I've been in the waiting area I have never heard any of the guys give BS advice. If they can do the job they do and if not they explain why and where the customer needs to go.
Christy Simpson
a year ago
Got my AC fixed in under an hour with no appt. Amazing. Friendly and fast. Definitely recommend! Thank you!
E B
2 years ago
These are really good people good customer service had my inspection done here and they were nice and quick. Will be back.
jackie badger
2 years ago
I have been using Jacob's for a long time. They take such good care of me everytime. Everyone should have mechanics they can trust, like I do them!
Meredith Valencia
9 months ago
Great customer service and quality care ... recommend 100%
Raymond Rickert
6 years ago
My fiancee went there and had to get our A.C. compressor fixed on our Jeep liberty. They gave her an amazing deal and would definitely recommend them to anyone... Thanks for the awesome job guys
Jose Santa Cruz
4 years ago
Type of vehicle: 2013 Subaru XV Crosstrek with 128k milesSituation: I called about alternator issues maybe 20 minutes before arriving at their shop 2P.M. on a wednesday. These mechanics were very professional and assessed my vehicle (while others vehicles were in the shop), identified I had an alternator issue and even negotiated with whomever they purchase parts from to let me receive a military discount on the part. They fixed my vehicle once they could get to it in about 45 minutes. I would recommend to any locals or those who are passing through like I am
Erin Miller
3 years ago
Wow, fast service! I went in and they happened to be free at the moment. My inspection didn't take long at all. Polite service too. Thank you!