Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
JB
2 weeks ago
I gotta give then 1 star. My body work looks fine, but they went a month past the initial date, and I had minimum work done. The real kicker is when I finally get my truck and half of the components in the engine bay aren't screwed in. They won't even answer the phone so you can't even tell them they suck.
Judy Arrowood
a month ago
If your insurance company recommends them, RUN as fast and as far as you can. We waited for appointment for 3 weeks then when we took the car in were told a week or so for the repairs. Called to check and no answer and the voice mail was always full. so we go there and the car is outside with the front off.. The man in the office is on the computer when we walk in and doesn't ever look up until we tell him we need to talk. This happens over and over for the next few weeks. Each time telling us it will be ready Friday ,be ready Monday, be ready tomorrow!!!!! Finally after almost 5 weeks we get it back.The drive home was a nightmare!! the computer was a total mess, all kind of warnings and systems coming on. Had to get it set back to factory setting and start over with set up. SO like I said before RUN AS FAST AS YOU CAN FROM THIS SHOP!!!! You even have to give them one star to be able to post a review !!!!!
Tony Shires
3 weeks ago
Poor customer service. No integrty. Kept item almost 4 weeks. Each time I stopped by to check on the progress, I was told "they were working on it, should be ready the middle of next week."Went by again, found my item still in the box, UNTOUCHED.Just be honest, guys. Don't just bold face lie to your customers. Speaks volumes of your character.
kev Edwards
10 months ago
I went buy to get an estimate on my truck and the gentleman up front was nice and told me that he was too busy to give an estimate today. I explained that I only had fridays off and I would have to make an appointment for the following Friday at which he said I ll go ahead and give you one now. He went outside took a couple pictures and said he would email me an estimate, so I waited for two weeks with no response. My insurance company was calling waiting for the estimate so I started calling the business several days no answer no voicemail and no return call. I thought was very unprofessional. After seeing the resent reviews online I think I was a good thing we did not do business with this company
Sallie Smith
a year ago
Be careful when the person in charge comes out to take pictures for an estimate. A costly repair was missed and I had to absorb the expense. Also, communication at this shop was less than honest. Each time I called they told me a day the car would be ready. I would call on that day and the response was always the same, that they were working on it. I understand repairs often take longer than usual. All I asked was for them to give me an honest assessment of how long it would take, but they were not honest in their responses. Each time I called they told me the car was almost ready. They kept saying it would be a few more days. I would have appreciated more forthright communication. When I finally went to pick the car up (it was after hours), the battery was dead so I had to wait an additional day to get it even after it was ready! Not happy with this shop.Services: Painting, Body & Trim
Lauren Owens
10 months ago
i went in on my appointment date for an estimate on how much it would be to fix my car. the man that approached me literally didn t say a single word to me the whole time he was taking pictures and getting my vin number. once he was done taking pictures, he walked into the building and expected me to follow. and the estimate was wrong, i wanted the parts replaced, not repaired. but he never asked. or talked.
Dylan Suttle
10 months ago
Terrible job!! Orange peel on everything painted. Left dents in truck panel that was repaired. They didn t even remove the rain window guards before painting. They just taped around and painted. Very poor work for a so called professional shop!! Don t go here!!Service: PaintingService: Painting
Terri Watts
3 years ago
Ware's always does stellar work. I've been there more often than I'd like thanks to deer, but every time I need body work done, they deliver exceptional results. My seven year old car looks brand new! Hood and bumper work, the doors, everything looks great and the paint matches perfectly. Expect to leave your car about a week or two but be patient, when you get it back you won't be disappointed.
Tiffany Luckadoo
4 months ago
Amazing staff they do a great job and Brandon goes above and beyond. Thank you!
Dylan Henson
3 years ago
There s been two occasions where I ve used wares for my car. One instance was a bad wreck where I almost totaled the front of my car and the other was when I recently hit a deer. They are great at what they do and they always do the best job possible. Highly recommend this body shop and the amazing guys working there.
Gratt almost back Ross.
2 years ago
My husband wrecked my car and the Guy's at Ware's made it look brand new!!! I recommend this body shop to everyone!!! Brandon the owner will make sure you are taken care of in every possible way!! Thanks to all the guys for all you do everyday!!! Brandon your awesome.... Thank you for your help and great service..
BWF Admin
6 years ago
Keith repaired my personal 750 BMW, you cannot tell it was ever hit. Excellent service, reliable, courteous, and charges are honest for work done. We take all of our corporate vehicles there when damaged without question. Cannot recommend enough.
Tom Martin
2 years ago
my Toyota Rav 4 was here for 2 weeks after a major collision. We paid them over $8,000. They forgot to install the transmission mounts so the car drove terribly on the 1,500 mile trip home. this is a pretend business. and their voice mail is full. and they handwrite invoices with no detail. avoid!Service: Body & TrimService: Body & Trim
Jessica Williams
3 years ago
I Had my truck resently worked on the front driver side at Wears Auto It was needing a upper and lower tire rod. Since then I've replaced a set of tires at $1400 a set In less then a year. Not cool!! Wears Auto had my truck for over a month; thinking my problem would be fixed.; But Instead I'm driving around in the only Now dangerous vehicle I have. There over priced and work is half done but rated number one in Rutherfordton. "Lies they tell"Now I have to once again rent a car so they can finish the job. So this is why I wish to give them A Star
Chyrl Parker
2 years ago
I hit a deer and took my car to Ware's. They fixed it like new. They are professional and know their job. The gentleman in the office when above and beyond to help me in every way possible. happy. Thank for everything guys. Chyrl ParkerService: Body & TrimService: Body & Trim
QD Niko
7 years ago
I went to Ware's Body Service to get an estimate to repair a minor accident on the rear passenger side of my 2001 Honda CR-V. A representative from Ware came out and surveyed the damage then went back into his office. A few minutes later they gave me a written estimate of just over $500 for the repairs. I thought this was extremely high. I went over to Hightech Automotive in Forest City. Their rep surveyed the damage and gave me an estimate to do the repairs. They completed the repairs in under an hour and at a cost of $63.00 complete. Needless to say, I will not be doing any business with Ware's.
Leigh Bucy
a year ago
Wares has had our 2018 Jeep since the third week of October.. everytime I call there is no answer and the voicemail is full..my husband went by there today and was told that the person he needed to speak too had been at lunch for two hours...very unprofessionalService: Steering & suspension repairService: Steering & suspension repair
Keith Arrowood
5 years ago
Restored my 2017 Honda to perfection after a Jeep crashed into my driver's door!
Taylor Dyches
4 years ago
DO NOT TAKE YOUR CAR TO WARES AUTO SHOP IN FOREST CITY, NC!!!! I just picked it up, got home to park it and noticed that the "new" drivers side mirror they put on is warped and has a black line straight through it. Everything is so distorted in it and it shakes!!!! I'm so upset with the service I've received here. Between telling me it was ready Friday with a warped hood and window that doesn't stay rolled up to actually putting a faulty mirror on.
Esther Wright
6 years ago
Kind and friendly service. When my sun visor was broken while they were repairing my car, they immediately ordered a new one and replaced the part. This was important to me that they are honest with a "mess up".
Ron Wood
4 years ago
Best body shop in Rutherford County. Been in business since 1982. If your car is wrecked best place you will find to fix it. They work will all major insurance companies.
Cats Forever
3 years ago
Ware's is the only place I'll take my car. Honest, fast service, reliable and definitely reasonable!Update: Under new management, review is for previous owner.
Caleb McNaughton
a year ago
Great body work. Great price. The only reason I wouldn t give 5 stars is for communication.. could be a little more smooth.
Charles Mccurry
4 years ago
They lied to me They said they had started but had not I drove by and found my keys in the van door around back and hadn't even started on it .I will not go back and will not recommend them to anyone Charles McCurry.
Wanda Hames
4 years ago
They go above and beyond to get your vehicle fixed the way you want it.....they do the best job ....
Linda Smith
a year ago
Inspected car and a itemized estimate was given. Thank you for your assistance.
michael carroll
a year ago
True professional invisible repair work.If you care about your car truzt it to them
Shannon Sisk
5 years ago
The people there were rude and the estimate they gave me was outrageous. I would not recommend them at all.
Amber Dawn (Lil'Mama)
2 years ago
These Guy's are amazing at what they do... Thanks for all the hard and Brandon thanks so much for all of you're help!!!
Jordan Kidd
6 years ago
Excellent service. Keith went above the call of duty to help me out...many thanks