AutoZone Auto Parts
4.3 (218)
132 Commercial Dr Ste 130, Forest City, NC 28043
(828) 248-1294
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jessica Emery
4 months ago
Congratulations to this store for losing quite a few customers and a very dedicated employee this week due to how they allow their "supervisors" to treat the autistic community.I hope to see Advanced and O'Reilly's get every single one of your commercial accounts!!!I'll walk before I spend another penny with this corporation to fund the pay of those employed at this location.
Desiree Wise
3 months ago
Showed up to pick up my battery to find out that they closed early for no reason. The lights were on and the doors were locked someone walked behind the counter and saw me then quickly walked away. Very poorly ran store.
Anne Price
5 days ago
They do me right everytimeThanks boys for the round of breaks it'll stop on a dime now.
Fred Miller
8 months ago
I'm coming back to edit this almost a year later. I've dealt with these guys for a year now off and on and they are hands down 1 of the best in their business! Friendly, helpful, knowledgeable. Can't ask for much more but somehow they always seem to out do themselves
Barbara Pinkston
2 months ago
Very friendly staff.I've only had a problem there one time. And that was years ago. I continue to go to AutoZone for anything I need
Emily Carey
a year ago
So, so great. Very helpful and kind people. Helped me with my battery problem while I was freaking out. Very nice people and a pleasure to work with.
Amy
a year ago
Bought a new head light but my battery is in the way and has a clamp on it for some reason, I asked very politely if I could get some assistance in changing it. They said they aren t allowed to do that, even though I ve had plenty of other autozone employees help me change lights out before. So I asked if they could at least just direct me or watch me do it and they said no, said it s a liability and they would have to pay for the light if it went out. They weren t even willing to just come tell me how to change it and seemed annoyed that I even asked. I didn t catch their names but it was an older gentleman and another young guy. I ve always had great service with autozone and I m a little shocked that o was turned away like that without any hesitation.
Mama B
2 years ago
Helpful, courteous service and a store manager that went above and beyond! Thanks for getting our starter issue fixed and us back on the road! Best in RoCo!! Give that man a raise!!
BlackHat Chic
4 years ago
I love this place! More variety of things than the rest and usually better prices. The manager lady isn't very friendly at all. I've been in there a few times over the past 6months and she was actually quite rude to some customers including myself.
Mark Francis
7 years ago
Place got busy and some grumpy old man tried to jump ahead of others by standing at one particular register when all of the customers were lined up just waiting for the next available person since the Clerks used various registers. I brought this to the old man's attention and he claimed he was going to be next because I was in a different line, however the clerk did the right thing and took me and another customer ahead of him since he was clearly wrong. Well done!
michael carroll
a year ago
I had replaced a brake caliper a couple of years ago and it began leaking recently. I called and was told that it was still under warranty and they got me a replacement for free. I just had to buy brake fluid and brake parts cleaner to do the job. Still seems like the part should have lasted longer
Bradley Secker
3 years ago
I can not with good Conscience recommend this autozone. Their Stafford not only rude, but have zero knowledge of their product. By all means, take your patronage to advance or a junk yard. They did not recognize he difference between a starter and an alternator.7/15 2020 Responding to corporate communication : To whom it may concern, your response to my original review is with out merit. You state that you are always working to improve your service. This is half hearted and with out sincerity. The statement is as truthful as stating all the people in Ohio want and strive to be martians. I would dare say closing this store, scrapping the facility and staff would be the best course of action.
Kami Deanna
6 years ago
The staff at this location are always super friendly and very helpful. The few parts and accessories that aren't readily available are easily ordered on location by staff members. Prompt, next-day delivery is almost always guaranteed.
Shannon Sisk
9 months ago
Usually the best priced parts compared to other auto parts stores in my area.
Mellanie Longpre
5 years ago
A wiper I purchased a few months ago flew off my car. I didn't even have the receipt with me but a salesperson had it replaced and I was on my way in less than 5 minutes. It was just really awesome customer service!
Joshua Dill
3 years ago
Helpful staff did everything they could to help me get the right piece for my brake line. Ended up buying a few things despite not finding the break line I needed.
Ashley Powell
a year ago
My 2nd favorite store for my auto needs, wish they updated their website more often so that you have a better idea so call and confirm.
Bonnie Henderson
2 years ago
They were very helpful to me. I told them my problem and they knew exactly what I needed
Shawn
2 years ago
Keith the manager is awesome and very helpful but the assistant manager lady was very rude won t be back
Michael Thompson
4 years ago
Young guy working counter was extremely helpful.. ordered door opening kit to carry in my rollback. Right on time with delivery
Samuel Lancaster
3 years ago
Great customer service and it's one mile from my house the employees there treat you like family
Loyd Wilmoth
a year ago
Very friendly staff that helped me find what I needed
travis pendergraft
2 years ago
I'm here all the time . Everything they are happy to help and just amazing people to.
Tom Loftus
3 years ago
A very good selection of inventory and very helpful staff. Glad to see the sign on the door Requires masks to enter or don't come in.
Antoinette Manker
3 years ago
Chris was extremely polite and so very helpful. He helped me get everything I needed for my new to me car!!!!
christina crane
2 years ago
This is where I always shop when I need car n trucks stuff and parts. The people that work there are knowledgeable and very helpful.
Jennifer Gosey
4 years ago
They were able to test my battery & alternator to find which was bad. I needed a new battery & they put it in for me. Very Helpful.
Dawn Sisley
6 years ago
Getting an old Buick on the road. A great blessing and very helpful to get the right parts. Thank you so very much. And God bless you for your patience.
Linda Smith
2 years ago
Courteous, and very helpful staff. Assisted me with purchasing a new battery.
Tony C
3 years ago
Good prices. usually have what I need. Friendly and fast service