Wheeler's Transmission
4.2 (80)
2570 Owen Dr, Fayetteville, NC 28306
(910) 678-0600
wheelerstransmission.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gloria Castellanos
a week ago
He called back later that day as busy.He came to see our van at hotel. Very nice man. Tried to set everything up as fast as he could to fix on Monday. Very, very, helpful.
Credit Repair
a month ago
I went to help get my friends vehicle back from this place through the owner named Al. She had been trying to contact them multiple occasions and so did the insurance company. After involving the police & filing vandalism & communicating a threat he GAVE her vehicle back. This vehicle which we have the documentation through the insurance company to prove had been towed ever since the accident happened. Each one of the establishments including the tow companies that moved my vehicle documented the mileage, gas etc. she had a brand new transmission replaced the summer of 2023. After the accident the vehicle wasn't driving a shifting correctly which is how USAA & her ended up at this bozos clown House AKA wheelers. We took it to a different shop to get a thorough evaluation again. And again it was towed. There has been an upward amount of 800 mi that was put on her vehicle from the time it was dropped off at Wheeler's and the time she came to take it back seeing no work was being done per AL. They must have expected her to drive the vehicle away because all four tires had two lug nuts cross-threaded on each tire. Which clearly did not happen during the accident That would require air tools from a shop. Just saying. Always document and photograph video record every little thing especially if you think it will save you from evil people like Al and his team. He kept stating he wanted USAA to provide him money before he would repair anything. When we stated we were no longer utilizing that route he threatened her with 10,000 in storage fees in a lien on her vehicle. Which is absolutely bad business disloyal and wrong. If you were referred to a Wheeler's transmission it was probably Donnie's wheelers transmission which I heard is located off of Pamela drive. Best of luck in your search for a reputable transmission and auto shop but this place is not it.
Joseph Warfield
2 weeks ago
Dropped my vehicle off today. 1993 Ford Ranger w/5 speed manual Trans. Great estimate and turn around time. I was very pleased with my repairs, the cost or the repairs, and an overnight turnaround time to replace the clutch and related parts. these guys folks are great . I will give them my business in the future.Update!! Once again, great service and , low cost and great turnaround time for my 2016 Jeep patriot with sensor problems. Plus inspection. Same day fix, and minimal cost. Love these guys. I highly recommend this business.
Carmen
a month ago
DO NOT USE THIS SHOP. they will part out your vehicle. And they try to scam insurance companies. They had my vehicle under a tarp in the back sandlot behind a few other vehicles. Whenever both me & USAA tried to get in charge ntact it was crickets. After 2 months I went there to see what was up and had to contact the police to remove my vehicle. They tried to say I owed 10,000 in storage fees. Don't be like me and heard Wheeler's and thought of them legitimate wheelers which is DONNY WHEELERS ON PAMALEE
Jonnie Leaf
5 months ago
Absolutely would recommend. Ive never had a bad experience, they do good work and take great care of your car!Service: TransmissionService: Transmission
Matthew Derrick
a month ago
This company will hold your car hostage and try and make you pay a bill that you did not authorize. Shammy business. Read all reviews and even owners responses and you get your answer.
Geri Williams
a year ago
The worst customer service I have ever experienced. They are rude and take over 2 weeks to do a simple diagnostic system. The owner yelled in the phone and hung up twice. He is of another race and you barely understand him. I would not take my worst enemy to this placeService: Auto engine diagnosticService: Auto engine diagnostic
Dale Canady
a year ago
They were very friendly and charged me exactly what I was quoted I would reccomend them and I would definitely use them again !Service: TransmissionService: Transmission
Steel Foot
a year ago
Knowledgeable, fast and reliable. Brought my car in due to a slave cylinder leak. Told them what I thought it was and what I wanted done. They listened, diagnosed it themselves and These guys knocked it out of the park. I'd give them 5 stars but no one takes 5 stars seriously so
Anne Davis
3 years ago
I took my jeep to get it looked at. Spoke with one mechanic on the phone and was told that it wouldn't cost me anything to have it looked at. So I dropped it off. I get a call the next day saying that my vehicle was fixed and it was going to cost me $240. I never authorized any repairs. I specifically said I wanted to know what was wrong with it.When i told the office manager this it became an even bigger problem. Rather than admit their mistake and rectify it they still tried to charge me for a diagnostic that I was told wouldn't cost anything.Needless to say they removed the sensors they put in and had me pick up my vehicle. I would have to say it fell way to the unprofessional side for this one. I won't take another vehicle there or recommend them to anyone I know.
Jon Danger
6 years ago
Wonderful staff! I cant speak for the work yet, but the staff just took great care of me. Jeffery is awesome, and is apparently The Man for Powerstrokes!
Kevin Highland
10 years ago
Very Cheap and reasonable rates!! Great staff and very friendly. Wouldn't take my care anywhere else. They do complete auto repair from transmissions to brakes and rotors. Great place to go.
Qushonda Cotton
5 years ago
Great place found it last year and Jeffrey has never had seebut issues fixing any problem on my cars.. good prices and service
Derk Bell
3 years ago
Money in Hand... Not Professional at all.. And would not sell me a Car.. But guess what.. I Went some were else and Got treated Like a Human...And was blessed with a Great Vehicle.. Thanks again for not taken my Money..
C-Jay Coley
2 years ago
Very professional and the Mechanic Jeff was in his job and about his business would highly recommend him! They replaced my transmission by the way
Mature Ladylover
5 years ago
Excellent service!! Very reasonable prices, top notch work and customer care !! Knowledgeable staff that Is very honest and straight forward with their diagnostic
Kathy Farley
4 years ago
Great and friendly staff, always have time to fit me in. Oil change, inspection anything you need
Kimberly Stewart
a year ago
Friendly and honest owner and technicians. Excellent service!Service: TransmissionService: Transmission
Jessica Moyers
a year ago
Good Friendly Service. Reasonably priced.
Harry Hog
a year ago
Very honest and fair at this place. I would definitely recommend this place.
Kimberly Rivers
4 years ago
Great guy working there name jake he helped me out alot with my car
David Miles
5 years ago
They specialize in transmission work but, do all sorts of repairs and also do NC Vehicle Inspections. All repairs are done at reasonable prices.
Sandra Follett
4 years ago
They did what they said when they said it would be done. They stuck to the agreed upon price, and are going to stand behind the job they did for a year. Can't ask for more than that.
Justin Brown
7 years ago
"Warranty" is a joke. Make sure you get it in writing if they will even give it to you.
Helen Chisolm
2 years ago
Nice friendly atmosphere Jeff is a very nice honest mechanic !!
Danielle Mathews
6 years ago
Nice people I don't know about their work I just drive a wrecker
Sej111
2 years ago
Jeffrey, always does a great job. Thank you.
Tim Cortez
4 years ago
Great place for all your transmission needs for every kind of car you drive.
Paula Reese
2 years ago
Always fast service with friendly service and great price
Mary Parker
a year ago
Great service. Replace the transmission