Sam's Club Tire & Battery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  sbae xx
a week ago
I had an appointment at 2 PM. The lady who set my appointment told me to be on time as to respect other people's appointments. I was 5 minutes early. They did not start working on my car until 4 PM. I was done at 5 PM. There is no point of having an appointment if they are not going to honor it. Imaging having a dinner reservation at 7 PM and not being seated until 10 PM, or having a doctor's appointment at 8 AM and not being seen until 10 AM. This is unacceptable.

  Devin Chae
a year ago
Mr. Glen and the tire & battery crew were extremely helpful with ordering and installing my tires. Even after they told me I had to get some new/other lug nuts, they were patient and very helpful through the entire process. I shall definitely be coming back for my other two tires

  Terri Brown
a year ago
Worst ever! Had my tires installed at this location and they are not in alignment so I tried to call and make an appointment for them to get them aligned but nobody will answer the phone. After it rings for a good bit, at least four minutes it s just stops ringing. I have called multiple times in a row and each time it is the same issue. I called to talk to a manager to see if they can assist me and was hung up on. I will be calling the corporate headquarters to address the situation. I wish I had read the reviews before I bought tires here.

  E M
2 years ago
2nd time here in six months. Both times with appointments for services I was told would take no more than 45minutes. First time they were running an hour behind and didn t tell me. Thought I d give another try. Nope. Today my 3pm appointment turned into them not taking my car back into the bay until 5pm. Not happy but ok. At 6:05 they finally actually began the tire rotation. I could have stayed at work until 5 and not lost pay. I walked back to the counter on 2 separate occasions asking for a time estimate so I could just leave and both times I was told we re working you next. I was 15 minutes early for my appointment at 3pm and finally got home at 725.

  David Hooper
3 years ago
Bought a set of Michelin tires about a year ago, kept having slow leak in them, previously had them balanced and rotated and mounted, and valve stems checked, no luck finding a problem. Brought them in today and Lynette and Vic said they would personally check everything and take their time and find it. And they did! The attachment seal and valve stem were corroded just enough to cause a very slow leak. She replaced all 4 and it cost me $12. Great customer service, took my complaint very seriously and fixed the problem. Happy customer here!

  ange aka
6 years ago
First thing first, nobody is ever available to pick up the phone i wonder why they have one. Second they are unorganized it is a joke. I had an appointment schedule for 2 days, they called me to tell me my wheels arrived. It took them 30 just to register my info and 4 hours to replace 2 tires. And i had an appointment and that not the end of it i brought 2 rim and ask them to be install on the car. What was not my suprise to see them in my trunk and not on the car. After 4 hours wait the guy show with the key, sorry it no our faults it management here is your key the car is in the back, no walkthrough of the work done. I get to the back they already closed the car is outside. They have really really poor service

  Tommy Peralta
4 years ago
I will never get my vehicle serviced here again. I went in for a tire change, the lady said it would take 1hr at the most and 3 1/2hrs later my vehicle wasn t done. When my vehicle finally came in shop it took more than an hour to change the tires. When I went to the viewing window they were just hanging out with some outside buddies talking and chilling.

  MIKE CASE
6 years ago
This place is a joke! They tell you they plug your tires for free and do not. I've had 3 separate occasions where a tire needs to be plugged and they said it couldn't be done. And this nail was in the center of the tire. Not the sidewall. The center. The kids working there act like retards on bathsalt. I will definitely avoid the tire section of Sams club Fayetteville NC

  Scott Haight
7 years ago
Very slow. 4 technicians only 1 working in the garage. Checked in at 11:45am they said 2 hours. 3 hours later, car isn't in the shop yet. Only came for a balance and rotation.

  Mark Kendrick
4 years ago
I had not problems with Sam's doing the work on my car. The pricing was reasonable and the scheduling was made within a day. Would recommend to anyone.

  Jeffrey hall
5 years ago
Even if you don't buy in bulk, you can pay for the membership in gas savings and the holidays. Dog food, diapers and tires are also items that you'll save a ton on, even compared to actual Walmart.

  J Morgan
4 years ago
Very helpful staff, good selection of tires and really good prices even compared to online sources.

  kevin l johnson sr
4 years ago
Most items are inexpensive bulk buying. Meat is way over priced

  Willie Moore
6 years ago
Very nice people who work with there :-)

  Michael Pait
5 years ago
Excellent service

  raul Garcia
9 months ago
Slow downSlow af