Rick Hendrick Toyota of Fayetteville
4.6 (8461)
1969 Skibo Rd, Fayetteville, NC 28314
(910) 498-0110
rickhendricktoyota.com
Claimed
Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mina Reilly
a month ago
Gabe was amazing. He helped my husband buy the GR86 in 2023 and now I have this beautiful Sequoia! He s funny. Polite. And so very quick and accommodating. 10/10 extremely happy customer.
Keri Kinlaw
2 months ago
I purchased my beautiful Rav4 here recently and had the best experience! Daniel Baker took great care of us and even stayed late to ensure everything was good to go. He was very kind and extremely helpful in the process. Best car buying experience we have had. Artie in finance was also very helpful and friendly.
Kevin Carmona
a week ago
I was not sure if I wanted go through with the purchase of a new truck. With David s approach and professionalism, he showed my wife and I great hospitality. Not only he was knowledgeable and helpful on guiding me through on the new 2024 Tacoma but he convinced me with no pressure. I recommend David 100 percent, I had a great experience with him and he s definitely the man to go to for your needs.
Amanda Sayers
4 days ago
I had one of the best experiences at Fayetteville Rick Hendrick Toyota because of Mr. Gavin Lee. He was very professional and was very patient with assisting me with finding my brand new car!! Mr. Gavin Lee not only took care of my needs, but he also continuously checkup on how the car is running even after making a sell. That is what you call a great salesman. Thanks again for your hard work and dedication that you show.Amanda Sayers
Amber Flippen
4 days ago
We had a wonderful experience at Rick Hendrick Toyota. Mr. Allen Hartgrove did an excellent job walking us through the process of buying a car. He was polite, answered all of our questions, made it a stress-free process, and made sure we were well taken care of. I highly recommend Rick Hendrick Toyota if ever you are looking for an affordable, reliable, and great quality vehicle. The staff is friendly and care about making the cars buying experience the best it possibly can be.
Patrick Ewing
2 months ago
Very professional environment. Both the service team and my sales consultant, Mr. Wizzle Alsaidi were phenomenal. I would not have purchased my vehicle from this dealership without Mr. Alsaidi s assistance. He is a sincere human being that puts you as a customer first, and he has a rare ability to connect with strangers without making it awkward. If you are looking to purchase a Toyota ask for Wizzle Alsaidi, I cannot recommend him enough.
Pat Miles
4 days ago
I was tired because I had visited another dealership before going to Hendricks Toyota. I gave my preferences to my Sales person, Jo. He was on point with what I wanted in a vehicle. I was there for hours but Mr. Jo was professional, patience and determined to find my perfect vehicle. The financial team also worked at helping to reach my comfortable price point. After test driving three vehicle, I drove home with a 2024 Toyota Camry. Thank you Jo and the Finance Team at Hendricks Toyota. I do want to make one suggestion, that is to offer your potential clients a snack. After being in an establishment for more than 3 hours, a Free snack would begreat! However, I was grateful for the water.
xPro MaRRC
4 days ago
As quick as everything could be in the car buying process; this was a quick one. My salesperson Allison was amazing! Very informative, well-spoken, energetic and kind. Kept us updated for the process and explained everything. Highly recommend RH Toyota and even more Allison if you do decide to stop by!
Yvette Wells
a month ago
Been getting my car serviced since 2014. On this past Saturday I had the best tech ever. Christopher Baker Jr. Very professional, attentive, and I must say honest didn't try to scare me into getting more than I needed done at that one visit. I will be back to take care of those things he recommended. I can tell he truly cares about his customers. Thank youChris
Thomas
2 days ago
The sales man was knowledgeable about the history of the vehicle. And the vehicle it's self. God will honor the integrity and I pray the car lasts my life time. Jesus loves everyone and I pray we all seek to follow in his footsteps! 2 Timothy 3:16,17.
Carolyn Lattimore
a month ago
Very satisfied with the excellent service received by our Sales Associate, Marquis Evans! He was very professional and responsive. Awesome person to work with. The finance gentleman was pleasant! Had an opportunity to meet the Assistant Service Manager, Mr. Joad. A very positive car-buying experience! We are truly happy and more than pleased with our new vehicle! At
MCRodSix
a week ago
We had my 4Runner service today, and Brandon Marable provided excellent customer service by giving us a full detail of the service our vehicle needed. Brandon also accommodated a loaner due to the extended time our 4Runner was going to be in service. Lastly, Brandon was courteous and answered absolutely all our questions and concerns. Thank you so much for providing excellent customer service and caring for us.
Lauren P
4 days ago
Matthew was excellent!!! He made the buying process quick and easy for us. We really wanted to get into a truck and out of our bmw and we were able to get the whole process done in just a few short hours. Now we have a vehicle that is off road friendly and most importantly German shepherd friendly!!
Juli Anne Christine Mondez
4 months ago
Kudos, toyota! They are very accommodating. Andres was able to answer all my queries and have assisted me with extra mile. Thank you, Rick Hendrick Toyota of Fayetteville! til my next oil change and tire rotation..
Kiera Kline
a week ago
Visited Toyota today to get my current car serviced. Was look to trade in my other vehicle to get another Toyota. David walked us through everything we wanted and didn t want and the numbers that would for us and we left with a car we love and fits our lives great. David was amazing, kind, and cared about what we needed and wanted throughout the process.
Oz Ramos
a month ago
I was blown away by the exceptional customer service I received at Hendrick Toyota! After expressing my concerns, the reps went above and beyond to reevaluate my issue. Customer relations rep, Dareane Highsmith, reached out to inform me that they could refund my money due to an overlooked issue. I was impressed by their dedication to making things right. They truly value their customers and exceeded my expectations. Kudos to the team at Hendrick Toyota for outstanding service and integrity! I'll definitely be back for future car needs.
Corey Rose
2 weeks ago
I purchased my Big Boy Tundra here recently and it was a great experience ! Lawrence took excellent care of us and was able to answer all my questions without hesitation. Thank for your integrity and honesty
Tamara Pickering
a month ago
Brandon Marable is amazing. He was kind enough to give updates on my car as it was being serviced, as well as answering all of my questions and concerns. He was very upfront about the services my car needed and didn t hassle me out of money. I know when I go to this dealership, I never have to worry. Definitely giving him a 5 star review.
Dustin Dunbar
a week ago
Shout out to Daniel he made the buying a car experience very smooth for me was never any pressure at all. Very professional and detailed. Great customer service!
USOPP Bells
2 weeks ago
After purchasing a 2019 Chevy Malibu several months back, I started to have some issues with it. After a few months of no luck to get it fixed properly , I decided to return to Hendrick Toyota for a potential trade in option.Lawrence took excellent care of everything that needed to get done. he made sure to explain everything so that I understood what was going on and what was happening.I got me into a new Toyota camry se within a few hours !thank you!
Howard Jones
a month ago
The experience at this dealership was exceptional. That attention to detail shown by Mr. Matt Lowry while we were car shopping really made us feel like we mattered and we weren't just an opportunity for sales commission. We never felt like we were under pressure to purchase at any point throughout the transaction. The car we purchased exceeded expectations by a mile. If you go in to the dealership ask for him, you won't be disappointed.
Shaquine Hargrove
2 weeks ago
Kuja Na Everett is a great Sales Associate she has great rapport with all customers. Kuja na shows mutual understanding, and empathy that makes communication possible and easy . She provided the smoothest car transaction I have ever had I will be coming back to see her in the future. 10/10 recommend!!!!!
Devin Scott
2 months ago
I had the best experience here I worked with Lawrence and I m so happy he was the one to greet me with a smile outside at the entrance! The whole team worked together to ensure I felt welcomed ! Lawrence was very patient funny and down to earth I would say a real honest man ! He made sure to take care of all my concerns all the way until the end. It was actually a very smooth and fast process. I will be back to purchase another vehicle soon I look forward to it !
Donna Sims
2 months ago
Gabrie Morgan is the greatest employee with extraordinary patience and step by step explanations. He was exceptional in helping my son purchase his first car!!!!He greeted our family warmly and treated us with the utmost respect. He took the time to answer all of our questions.We couldn t be more grateful!!Great Job and Thank you for your excellent customer service and superb salesmanship!
Keishaun Johnson
a month ago
My family and I thoroughly enjoyed working with Coach Ali. He demonstrated great patience during the long wait with our bank and helped make the transition as smooth as possible. It was my son's first purchase without our assistance, and Coach made the experience truly enjoyable. Thank you, Coach, you rock!
Eli Hunsaker
2 months ago
I was in need of a new car after my old beater finally died And I was put in contact with Matt Lowry, one of the sales agents. He was incredibly helpful in matching me with the correct vehicle and helping me to find the best financing options for my situation. He was up front, honest, and highly personable which made the experience of purchasing my new car incredibly smooth. It was a pleasure working with these guys and I would definitely recommend anyone looking for a new vehicle to come meet with the team here.
Jansen Bonds
3 months ago
I could not have asked for a better experience with my purchase from this dealership. Gabe worked diligently to negotiate a deal that worked best for all involved. Upon arriving at the dealership, Gabe had all the documentation prepared for signatures. He was kind, courteous and mindful of my time; being very considerate of the travel involved to arrive at the dealership. The purchase process was streamlined and time efficient. We had all necessary transactions completed in under two hours. It was a very good experience, from start to finish.
Carrie Hulslander
a week ago
I am a person that trades vehicles every 2 years and I have to say Gabrie was GREAT! He was not pushy, he allowed us to talk about the vehicle by walking away for a moment, he made eye contact the entire time, not one time did he get frustrated with me when he was having to go back and forth to get the numbers that I felt comfortable with I d definitely do business with him again in the future!!! Gabrie is the go to guy!!
William Eberhart
2 weeks ago
Our salesman Lawrence Cunningham was very helpful in helping us pick out the right vehicle for our family! We appreciate all the supporting staff as well in the vehicle purchase. The transaction was smooth and easy.
Kyle Dombrowski
4 months ago
I got here at 1:00 for my appointment and at 1:14pm, they finally checked me. It took them 2hrs to do an OIL CHANGE that I had an APPOINTMENT for and I left at 3:15.While I was waiting for 2hrs, I went on their website to look for a coupon for the service. Within 10 minutes of finding the coupon, I got a phone call from Toyota asking if I was on their website, browsing vehicles and asking if I needed assistance finding a new vehicle.This was a complete waste of my day for a simple oil change.