Performance Off Road

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  julian gotay
5 months ago
This place does incredible work! I had quite Alot of work done to my truck recently and Jeff up front as well as the owner have been more than accommodating to all of my requests and then some. Everyone there is down to earth and more than willing to go above and beyond to not only get the job done, but satisfy all your vehicle needs. I would recommend performance off road 10 times outta 10 every time ! If you would great work done on your vehicle, this is the place to go , hands down !

  Victor Ortiz
3 days ago
First red flag was when the owner Billy/Jeff called me and told me that he had to unplug my smart dash cam since my truck was too new and clean. He compared himself to a doctor being recorded.I did not mind this at the moment but I would assume that a good trusted shop should not be afraid of being recorded if they guarantee their workmanship.Second red flag was when I walked into his shop, and there was one of his young workers cursing his head off. He did apologize.After the two red flags, I still decided to let them do the work because they seemed like they knew what they were doing.I paid 500+ dollars upfront. After they tried two times to get the right part, they gave up because they do not have that part for my truck.I get that is not their fault but neither is mine. They claimed that for the effort of trying that I basically will not get a refund.I was OK with a partial refund since they couldn t return the part but Billy wanted to charge me an install fee that did not happen plus the part that was not able to be returned.Till this day I have not been refunded.

  Jeff Miller
a year ago
Had the opportunity to work with Billy and the Performance Off Road team. Was deciding to get a new truck or make my 2014 Silverado what I wanted and last for years to come. With being in Army and moving around a lot I didn t know anyone in town. Jeff at the front desk and rest of the team are true professionals and willing to help at all costs. I had a new rough county lift, control arms, and axle shaft all installed as well as rims, tires and the underside cleaned and coated! Could not be happier! I had many discussions with the team there along the way and my truck turned out Amazing!!!Would highly recommend to anyone and all Service Members looking to get work done.

  william
a month ago
Took my vehicle in for a stabilizer and pillar switch install. Friendly customer service and the techs are very professional and do quality work on your offroad vehicle. Very satisfied with the work and feels like I'm driving a whole new vehicle. Only other comment is this place is very popular...plan to drop off for the day. I will definitely be back!

  Steven Rundle
4 months ago
Performance Off-road is amazing. I definitely recommend them to anyone looking to customize their vehicle. They did an amazing job lifting my Suburban and adding rims and tires. Their work is top notch. You will not be disappointed if you get work done. They are professional, communicative, and fast. Ten out of ten recommended!

  Matt Matney
3 months ago
Performance Off Road exceeded my expectations in every aspect. The owner's dedication stood out as he not only shared his expertise but also accommodated my schedule. His willingness to personally address issues, even taking the time to drive my Jeep with me for verification, reflects a commitment to customer satisfaction that sets this shop apart. I left not only with a well-serviced vehicle but also with a newfound understanding of its maintenance. Exceptional service and knowledgeable staff make Performance Off Road a top choice for off-road enthusiasts.

  jason melvin
a year ago
I recently took my truck to Performance Off Road. I had a vision of what I wanted my truck to look like. I had seen this company for many years but never had a reason to go there. I met Jeff when I first got there and immediately he and I got straight to the planning of what I wanted done. Jeff was extremely professional and approachable. I felt extremely comfortable talking with him about what I wanted done. Jeff made me trust that my truck was at the right place. I met Bill a few days later and he just confirmed and added to my encounter with Jeff. These gentlemen and their employees did an unbelievable job on my truck! It came out better than what I expected! I couldn t be happier with the results. My truck is amazing! This is what I got done:6.5 inch BDS liftMBRP exhaust26 inch rims37 inch Venom tiresCheck the photos y all this thing is sick!Job well done gentlemen!!!

  Eric Plummer
11 months ago
Just picked up my Hilux Surf from the guys at Performance Off Road and I could not be happier with their work. Got an alignment, pan hard correction kit installed, upper ball joints, and wheel bearings. Hardly any shop will work on it due to the truck being imported, but these guys crushed it.They go the extra mile to make sure everything is done right.Decently priced, fast, and very professional.If you have an off road rig take it to them.

  Johnny Collins
a year ago
Amazing job and took the extra time with the train horns to ensure a perfect install and look. Even fixed the mess with the wires going to the battery prior to me taking it to them. Finally, they even brought my truck back to me. Highly recommend!

  Shawn Wongkachonkitti
5 years ago
I had my work completed in March 2018 and waited to write my review to see how well their workmanship held up. I was not disappointed to say the least. I ordered an SVC Offroad bump stop kit and Deaver leaf spring set for the rear as well as front SVC Offroad adjustable perch collars and the guys at Performance Off Road took care of me.The only reason I did not give five stars is because sometimes it is difficult to get in touch with the guys up front. If you call, they're busy, and they say x person will call you back, I recommend just calling again until you get them so things do not get lost in the jumble.I worked with Bryan up front and Bryan in the back did the work on my 2017 Ford Raptor (sorry if I misspelled your names). Their invoice price did not change from the quote and they completed the work quickly, even though they had not used the strange perch collars for my vehicle before. They took the extra time to ensure that the front was level, the shocks were recharged with nitrogen, and they even washed the truck for me afterwards.Six months later and I've hit the rear bump stops multiple times without fail. Great workmanship and I appreciate it!One thing I noted was that my Ford's lug nuts were chewed up after working with Performance Off Road, but the team rectified the issue and got me a whole set of new ones from a dealership. I do not blame this on them because the acorn-style lug nuts are notoriously bad.Last comment - my friend also had her Tacoma worked on there with an Icon stage 2 kit (the orange taco in the picture). She has had no problems other than some wheel balancing issues (BFG KO2 E-load tires).

  Roshan Chandrasekara
a year ago
Great job & buy Billy and team . He put a great work in to my New Ford bronco and installed 8-GANGMULTIPLE LIGHT CONTROLLER | UNIVERSAL. It looks like factory. Ok nstalled Highly recommend. .

  Dartanyon Williams
8 months ago
I found out about this place through coworkers. Awesome no nonsense dudes that take their time to do it right. Especially if you have lifted truck and getting "proper" alignment is must have. They mounted, balanced tires, and aligned my truck spot on. I will say again if you have lifted truck make this place your first stop. They have people with years of experience under their belt.

  Carson Gonzalez
6 months ago
I'm super happy with the work they did and the customer service. They worked with me to get a lift done quickly on a tight timeline and talked me through all my options to ensure I was getting what I wanted.

  brandon landrum
a year ago
Very disappointed with this group, I called being new to the truck game and told them I just got my truck lifted and needed a tune. Then the gentleman told me they could sell me a tune so I don t have to drive an hour away to get out on a Dyno it should do the trick. Spent the 898 for it came in quick which was great and I was excited, the tuner doesn t work due to me having a 2019 Chevy Silverado. My ECM needs to be shipped to the company first to drop in a tune. This info was not disclosed to me. Yes I am new to the truck game and trusted experts to help me that my fault. Me being in the Army I can t go without my vehicle for extended periods of time so sending the ECM is a hard situation for me. Next time maybe info should be further looked up to ensure I get the right product instead of pushing to possibly making a sell. My business is out there for businesses that want to help. By the way I can t give it back because I already opened the product which I couldn t know it was not going to work unless I did that. The product does seem like it would be very beneficial by the way

  Ant Jones
a year ago
So lets start by saying that I went in to the place getting a leveling kit put on my 2022 Toyota Tundra. The kit was put on perfectly and the alignment was done great too. The ride home was just as smooth as when i brought the truck. When picking up my truck, I was talking to Billy about getting new tires on my car and the place around town has balanced them at least 4 times and that still hasn't fixed the problem. Billy invested resources in his new Road Force Match machine and was able to balance all of my tires and even find a bad tire in the process. These guys have went above and beyond for me and I will be going back for any truck/car needs.

  Chris Miller
6 months ago
Performance Off Road fixed my truck after two other shops worked on it and couldn t get it riding right! Great customer service and got the issue resolved and back to me in 2 hours. I ll only be using them now

  J Hitalla
10 months ago
Took my 2022 Toyota Tacoma for a lift spring adjustment, due to PCS move, I was in hurry and needed to get it done. Billy Brown and his team made it happen on the same day. I highly recommend this place. Very professional and efficient mechanics.

  Robert McQuilkin
a year ago
My GMC had a suspension issue that the dealership quoted thousands of dollars to fix. I took it to Performance off road for a second opinion and these guys were super welcoming, very professional, and knowledgeable enough to fix my truck for a tenth of the cost! I will definitely be going back for my other vehicles. Also, I m military and these guys worked with my schedule and let me drop my truck off after they were closed. HIGHLY recommend this shop.

  ross ferguson
2 weeks ago
I've gone to these guys a few times over the years and they are consistantly helpful and do excellent work!

  Marcie Crutchfield
6 months ago
Some of the nicest and most helpful folks we have met in a long time. Very soldier/veteran friendly. Helped us with what we needed and gave us great recommendations on some other tools we were looking for.

  mikelove21b
a year ago
Billy and the crew have been working on my vehicles since about 2004 and it's always been a great experience. Recently I went to him with an idea for my truck and let him run with it - it turned out awesome! My truck rides better with a lift and 35's than it did stock. Nice and smooth regardless of speed - I definitely recommend giving5 them a try!

  Dylan Geraci
a year ago
Alright let me start by just saying, above and beyond is an understatement for what the gentleman At performance off-road did for me. Long story short, I bought my new truck out in Rocky mount NC. I drove it 2 hours to Fayetteville where I met with a gentleman to put stocks on. The first tire shop that I went to couldn t help me so they called performance off-road. I showed up to the shop an hour before close. These guys did everything they could to make sure my trip home was safe. Spent 2 hours trying to get my wheels off because I did not have the locking key, they made they re own and made it happen. Swapped my tires to stocks and filled them up with air, even went as far to put cardboard between my wheels so they wouldn t get scratched and gave me one of they re personal Rachel straps. Now I don t write reviews often but these guys treated me beyond well and I m not even from here. If I m ever back and need anything done to my truck they will be my first call! 5 stars

  James
a year ago
I have an older truck, and not very many shops are willing to, or really know how to work on it. I dropped my truck off on a Thursday and it was done by the following afternoon, I had brakes and some welding done, and they went above and beyond anything I could hope for, truly good guys running that shop. And very grateful for the turnaround time as well, there s nowhere else I ll be taking my truck!

  James Schoenk
3 years ago
Billy Brown and his team at performance off road far exceed my expectations ever time I turn to them for anything automotive. I am a repeat customer because their attention to detail is unmatched. Their treat my vehicle like one of their own and always deliver on time. I recently trusted them to do some fabrication work and the results were phenomenal. His team went out of their way to make the job right by doing extra without being asked. I will continue to work with Billy and performance off-road for my future builds. 10/10 would recommend!

  Robert Sicairos
a year ago
These guys did an amazing job on my 4Runner! It s been so long since I ve driven it without cranking and in a straight line with the alignment fix. Definitely will be returning again for service!

  Logan Grguric
a year ago
Whoever doesn t give 5 stars to this place is nuts! Had a problem with my 4 wheel drive, called and talked to the owner Billy, who then set me up to come in and look at it WITHOUT AN APPOINTMENT. Took the time out of his busy day to help me out, talked it over with me and was extremely thorough and considerate when dealing with myself, and my vehicle. Not to mention, it was a cake walk for him to fix. You won t find a better place to take your vehicle in Fayetteville. I promise you that. There aren t many people around anymore like Billy and his staff, and if you take your truck anywhere else, don t say I didn t warn you! 10/10 highly recommended!

  Marcos Mow
4 years ago
First of all, let me say that in 4x4 Performance Off Road, starting from the owner Billy to all the staff members, they all deeply care about customer satisfaction. They always want to make sure that when you drive off their shop your vehicle is in 100% optimal conditions. I took my 4x4 Toyota SUV here when no one else including the Toyota dealership had a clue of what was really going on with my vehicle. At that point, I was a very concerned customer. However, I was immediately greet by Billy, the owner of the shop and staff. He did a diagnostic free of charge and in a matter of minutes they knew what was really wrong. He offered to fix it right away, if that s what I wanted to do. I agreed to get it fix at a very reasonable price. After that, he immediately sent his guy to the Toyota dealer to get a part they had in stock and believe it or not he fixed my SUV, and I haven t had any issues since then. He even told me to bring my SUV around 500 miles later to make sure the part they installed was set properly, free of charge. Since then, I ve been taking my vehicle to 4x4 Performance in Fayetteville NC.

  Benjamin Morrow
4 years ago
My first experience with an off road company was to not trust any one that works at these places. After meeting Billy, Tony, Chris, and the rest of the guys that work here I realized that all these dudes want is for your vehicle to run at its optimal performance level. Tony and Chris who work upfront make sure to get you exactly what will either make your vehicle work better or make it perform better for what you are looking to do. I had a terrible rattle in my tires when I went over 70MPH. It took a matter of seconds to fix the issue with a simple purchase. I spent thousands of dollars prior to coming here trying to figure out what the issue was. I ve since then spent many hours at the shop either working on my vehicle or ordering more parts. I know for certain if Billy doesn t know the answer he will find someone that does. This is the shop that I will always recommend to people who are asking about a great place with great deals and most importantly great service and customer satisfaction!

  matthew steinhauer
a year ago
Took my jeep to have tires rotated (free because I bought them there). Also, to look at a rubbing noise on front passenger side after new lift + steering stabilizer installed. Went to pickup...noise not identified, tires not rotated, and my trip odometer (which I zeroed out before dropping off) was at 57 miles! These guys are crooks who basically took my jeep for a joyride all day when gas is nearly $5/gallon. Now i have to have my tires rotated elsewhere (surely not free). I've dumped over $5k at this business and will NOT be returning. Don't go here, take your business elsewhere.

  Alex Zeman
5 years ago
Great service. Brian and chris spent a total of about 3 hours explaining all different lift kits, tires, and wheels to me, the pros and cons of everything. They were nothing short of professional! Both were very passionate when talking about their opinions on what would work well and what might not be the best for my vehicle or budget. I would absolutely go to these guys again! I had them install a lift, new wheels, and new tires. The truck looks way better than I had imagined. They absolutely have my recommendation!