Owens Transmission Clinic

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Celso
9 months ago
This shop was my choice for getting a safety inspection for my vehicle. Angel did a great job and was very helpful. The shop was clean and well-managed, and the staff was courteous and respectful. I recommend this shop to anyone who needs a transmission service to book an appointment.

  Kimberlin Smith
11 months ago
The owner is very good guy respectable a pillar in his community is always try to look out for the lesser man has owned that business for years. Never had a problem with him fixing one of my transmissions

  Lena SIM
a month ago
Excellent services. Professional staff

  Sonya Perry Pough
a year ago
That damaged my car while repairing it and sent it to a body shop for repair. When I got it back the paint did not match the current paint. Their solution was to pay 2500 dollars to paint the whole car, because the current paint was 11 years old. Don't know who the body shop was. I would have accepted this better if I was told before the paint job. I still don't feel comfortable with the new transmission. There is a warranty on it but not the work.

  Anthony Collins
2 years ago
Mr Charles and staff provided excellent, professional, fast, quality and reasonably priced repairs to my vehicle. The young lady in office kept me updated with any changes during my visit. This shop not only repairs transmissions, they can repair just about any issues you may have. Would recommend this facility.Services: Transmission, Steering & suspension repair, Electrical, Auto engine diagnostic, Oil changeServices: Transmission, Steering & suspension repair, Electrical, Auto engine diagnostic, Oil change

  TPring Asencio
4 years ago
Honest trustworthy mechanics. I went there because my transmission oil was running hot and I kept getting stuck on the highway. Mr. Ken suggested I get a complete flush. After I got the flush I had no problems on the highway! Before going to Owens Transmission I went to another transmission shop and they said my car was fine, and at another transmission shop the guy said I needed a new transmission!If your having any transmission issues before you go anywhere go to Owens! They are very honest and trustworthy! Unlike most mechanics they WILL NOT rip you off!Thanks for keeping me safe!

  Mr. R Laugand
2 years ago
Very knowledgeable very courteous professional did what was asked, hassle-free didn't try to get me to do more that I was able to pay. I had my truck back exactly on time when I was told it should be picked up! I will refer others and will be using them in the future.Thank youVery Satisfied,Ron L

  J L
8 years ago
The people at Owens are great!! I have had one transmission rebuilt from them and sent many other people there. After about 4 YEARS the transmission they built is STILL shifting just like right after they worked it. Great shop and reasonable prices. If you have transmission issues take it to them!!!!

  Ronni Sims
7 years ago
I passed this place all the time so when I had transmission problems, my first thought was to call them. They said they'd charge me $750 if I needed a transmission replacement, which is really affordable. I gave them my car and before I left the receptionist lady ensured that everything would be taken care of and that the boss would call me at the end of the day. So of course I left thinking there was commitment between company and customer. I called there multiple times after leaving asking to make sure that a diagnostic was done and test driving so I can make sure a transmission was needed or if it was something else, once again the receptionist lady said she'd make sure he get my message. I NEVER GOT THE CALL FROM THE OWNER KEN AS PROMISED! Well the day after, I bought the transmission being that it's hard to find a used one for this vehicle (they told me to call when I have it, I did as told). I got up there and asked if they test drove the car and did a diagnostic before putting in something that doesn't needs to be done, I mean the transmission cost a lot of money! Nothing was done, my car was just sitting on the lot looking pretty. I asked if they can go ahead and test drive and scan the car while I was there but they said they couldn't and they would do it a few hours later. I mean, how hard is doing that? I sat outside for about an hour, the owner and ex-owner were just sitting in the office chatting. (I'm sitting there like really? But you can't diagnose my car?) I told the owner I was going elsewhere, he gave me the impression of him really not caring. It was a waste of time, it's ran poorly by a young black guy. I will never go there or refer someone to them.

  Major Thompson
3 years ago
Fast accurate service. I brought a new car with an oil leak and the dealer wasn't trying to help so I took my 2020 Nissan altima to .r Owen to find out what the problem was. In less than 30 minutes I had my answerService: Oil changeService: Oil change

  Parker Koppes
6 years ago
I trust and respect Owens. These guys put my clutch into my car. Found out that it was faulty, took it out and put another back in for $1050. Most places wanted $1200+ just for one installation. Excellent customer service, very satisfied. Owens is a gem for car repair in Fayetteville.

  Vera Bell
8 months ago
Always good service and cost efficient, and workers always very helpful and engaging.

  Eye Medics Optometry
2 years ago
Great quick service. We have taken our company cars here for years. And they never let us down in a time of need. You won t be disappointed.Services: Tires, Steering & suspension repair, Auto engine diagnostic, Oil changeServices: Tires, Steering & suspension repair, Auto engine diagnostic, Oil change

  Winsome McFarlane
a year ago
The service I received were great. They explain my major leak problem and fix my problem. They guarantee there work for a year or the miles.

  Dav Hill
2 years ago
I have been going to Owens transmission since before I had a driver's license. I'm 41 now and I have always trusted them for great and timely service with a friendly smile

  Kenneth Martinez
2 years ago
Great customer service. The receptionist was real nice and the prices are reasonable. I never have a problem with the work.

  Donna GAIL Kimbrel
3 years ago
Honest! & Kind staff!! Tell you all the details & answer all your questions. They came highly recommended! By people who have had great Service from OWENS TRANS..

  Warren Stephens
7 years ago
TERRIBLE SERVICE...I'm furious with this shop, they had a terrible receptionist who had no clue what she was doing who apparently was replaced by a new one that is not caught up, they WAY overcharged me to get a timing belt replaced and kept raising the price everytime . Then my air conditioner starting having issues right after i had the work done.. I went in, couldn't explain why. considering an attorney to look into this also.

  Aixa Valentin
a year ago
Ms. Precious and Mr. Ken were very friendly,courteous, and attentive. Their prices arevery reasonable!! I will go again!

  Derek G
4 years ago
My family has been using this company since I was a teenager, and they have never done wrong by us. Their pricing is fair, and their staff is great.

  Qiana Farmer
8 months ago
Always quick and efficient service at the best prices!

  Junae Buchanan
a year ago
Went there to get my car inspected and they are really quick and easy about the process!

  Shawnda Philpotts
2 years ago
I walked in and was seen immediately. I had two things done to my vehicle and was out in 45 minutes.

  Pam Mcgougan
3 years ago
MR.Owens an his workers are awesome.. front the front desk to the back bays.. very polite an professional.. thank you for your service

  Tommy Kendall
a year ago
Honest people. They do great work for a resonable price.

  A D
3 years ago
Love Owens! Been going here for years have gotten all kinds of work done.Services: Air & cabin filter replacement, Auto engine diagnostic, Brakes, Oil changeServices: Air & cabin filter replacement, Auto engine diagnostic, Brakes, Oil change

  Wesley Walker
a year ago
Excellent customer service. Quality workmanship

  Letitia Martinez
11 months ago
Very professional and the prices are reasonable

  Brad Shand
4 years ago
Great mechanics. Very knowledgable and helpful people. And above all, trustworthy

  Barbara Jones
3 years ago
Great service and honest workmanship!Thank you for your hard work!