Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Grassy Knoll
5 months ago
Wonderful small town shop feel. The family that runs it gives it a friendly atmosphere and really makes it special. They also do great mechanical work and can pretty much fix anything. Me and my family have been going here consistently now for over 20 years.
quentin shipman
4 months ago
They did a very good job on my truck. I wouldn t take it anywhere else. Nice guys to.
Chad Famous
2 weeks ago
I did a resonator delete it was the worst experience of my life. It was awful I had to pay to put it back to how it was. Don t waste your time and money at this place. Thank me laterUpdate: I end up selling my car. Wasn t the same again
Dan Taylor
a year ago
Old school set up, with polite and friendly staff. I have a 1999 F-350. I called ahead, came in, they inspected, and are able to replace my muffler in the same day. $350 is a good price. I definitely recommend.
Gary Rogers
8 years ago
I had a wonderful experience. Everyone was so kind and nice, and eager to assist me with my car. I needed 4 new tires to pass inspection and Mr. Peters jumped on the phone immediately and found me the best deal possible. It was over $200 less than the dealership was trying to charge me. The work was done quickly and professionally. I would definitely recommend this place to everyone, a family like atmosphere and a wonderful group of people. Thanks for all your help!!!
Jack VEALE
6 months ago
This is a new Business on the street. Ran by Cristina people. They do excellent work and garintee their work.
BonesCollector73
7 months ago
Family owned and operated and will treat you like family and have you in and put as quickly as possible and do a great job! Great people glad it stayed in the family!!
Alison Taylor
6 years ago
Just the nicest grumpy old men run this shop. they always take care of our cars routine maintenance and they always pull through for me when I have car trouble. Very reasonably priced and honest. Skip jiffy lube and give this local business a chance to win you over too.
Charles Mardre
7 years ago
Called asking about installing stock mufflers, and before I finished my questions the guy that answered the phone said, "I wouldn't even put them on if they are yours. I wouldn't put them on today anyway" and then he hung up. Wow!!!!and they expect customers to come there for that. I own a performance parts business and I was calling to see if I was able to get service that is good enough for me to recommend to my customers...
Greg Hansen
2 years ago
Rude. Mean. Obnoxious. Ed s is less than 5 minutes up the road, go there instead. He wanted money because the car was messy on the inside. I haul a lot of stuff between multiple businesses and we were getting ready to make holiday donations. All the seats are taken out for that reason. When my car broke down on the side of the road and I slammed my brakes items went flying, sure a bit messy. I had to have the car towed from 30 mins outside of town later in the evening after they were closed (Needless to say the interior was not my biggest concern atm). I called the next day to let them know I had the vehicle dropped off and they said they d give me a call once they had a look. I called them the next 3 days to see if they had looked at the vehicle. On the 4th day the owner, Maylin said he wasn t going to work on the vehicle until I bring him money first because it was a piece of junk and it was messy inside .ok?? He didn t even want to turn the vehicle on until I brought some money $200 after 4 days of just sitting there. I ve been paying for a rental vehicle and now I m going to have to pay for another week. Btw it s Saturday so we re stuck until Monday. Completely inconsiderate.
Kenneth Henderson
4 years ago
I love their work and their great customer services. I take my navigator and my charger there for any services needed I have been dealing with this company for years. Have brought my car in for services and instead of me calling an Uber to go get my charger for Inspection. They took me home and drop me off. Was able to keep that money in my pocket
Safe SevenSeven
6 years ago
I've been taking my vehicles to Mr. Peters for years. Work has always been excellent and I have no complaints about his prices. I've always found him and the others who work there to be a very friendly and competent group. In fact, Mr. Peters didn't charge my son when his technician did a pre-purchase evaluation of a car he ended buying from another dealer! I've been through a number of auto shops during my many years in Cumberland County and don't believe I've found any that compare to Owen Drive Service Center.
Tj Chestnutt
a year ago
I called a few minutes ago and asked if I could have my muffler tips changed out from chrome to black tips I had ordered. The guy kept asking if I wanted them replaced with chrome, I said No they are chrome already, I want to switch out the chrome with black tips I have.He responded "I don't need to do that, thank you"So basically, if I don't allow you to do what you want to my car, or use your parts you refuse the job. I wouldn't let them get within a mile of my vehicle.
Nicole Hendricks
7 years ago
I had the worst experience with this company. I am assuming the older man who helped me was the owner. He was rude and I felt was racist. My next step is to report him to BBB. Yesterday I called to get a quote on service and the gentleman on the phone was polite and courtesy. He advised me to bring it in to ensure that was exactly what I need prior to replacement because due to my year and explanation it did not appear to be the problem. This morning I went in and the experience I had was so awful I left without completing the service. Woukd NEVER RECOMMEND THIS SHOP.
Chris Jordan
7 years ago
If I could give this place 0 stars I would have. I called on the phone about getting 30 minutes worth of exhaust work done. The guy on the phone said they could get me right in, even quoted me a price of $75. Not bad. Then I show up and the rude old man behind the counter barks at me that it will be over an hour before he might be able to get me in. I asked for clarification based on what I was told over the phone and he just said have a nice day and told me to leave. Probably one of the rudest people I've come across in Fayetteville. Go anywhere but this shop!!!
Denise Neuens
8 months ago
Amazing family owned and they're quicker and more thorough than anywhere else in this town
The Hitman
7 years ago
Been here a few times in 4 years. Went to get muffler work one day and the older gentleman behind the counter said there wasn't enough time I was told by another shop it was a thirty minute job. My mistake was relaying this info to the older gentleman as he asked me to leave that I offended him and if I knew so much why not do it my self......upon leaving I called to clarify things and he said he didn't even know why it offended him but he thought I was taking a cheap shot at him.....will not recommend or return.
Ronald Williams
7 years ago
I don't know why other people has a bad experience with this place, the way I look at it if you respect someone they respect you. Some people like ass kissers and this is not the place for you. Respect them and they will respect you. I have always had a good experience with everyone here, good Mechanics and good people.
SolaN1ght
2 years ago
Don Smith you were so awesome and polite if you are looking for a vehicle or repair this is my number one place. Dreams come true nobody would give me a chance but Don takes you beyond...... I'm riding and can now provide more for my kids thank you and God bless
Sandra Edge
a year ago
Went in for a state inspection. They had me in and out in no time. Friendly service.
Karlmax Ajeitoh
a year ago
The old guy was very rude! Hung up on me twice just for asking if I can bring car in today smh. Wouldn t trust them with my car
Blair Giamarino
7 years ago
I LOVE this Service center!! Very good work, reasonable prices, and just an over all great company! Everyone is always very friendly and professional, and I can trust that my car is in good hands. A++++++++++++++++++++
johnny richardson
8 years ago
I Had a horrible experience with this place. The Owner is Rude and Disrespectful as others have said. They tried to charge me for work I never asked them to do. They Refused to release my car without paying a bill for services I did not ask for. I had to get law enforcement involved. BEWARE unless You enjoy being Ripped off.
SchnellServices
9 years ago
Rude! Rude! Rude!The owner mr. peters which is a old man that sits behind the counter has No customer service skills what so ever!!! Does not thank customer loyalty. Has no personality!! He chased me off his business because I asked for a $20 discount for being a loyal customer. He is nothing but a rotten old man who is aching to yell at you. I also pick up that he is racist. He thinks hes the only auto service in town.. lolPlease do not give your hard earned money to rude biz owners !!!
Lisa StaytruetoPooh
5 years ago
If you do make the mistake of going here, just know the owner of this shop Mr. Peters Is Tri Polar. He is very rude to people, he thinks he can take his money with him obviously and will not let you hold a civil conversation for nothing. Will talk all over you. I would t Trust this place as far as I could throw it! Make sure your parts are replaced and not jerry rigged too!
patricia ullom
7 months ago
Get my inspections on my truck and van I tell all my friends no waiting fast out 15 minutes
Brandon M
7 years ago
TERRIBLE CUSTOMER SERVICE... I had to literally stare the "owner" in the eye for over 10 minutes before he even acknowledged my presence... the other guys were friendly and actually seemed like cool people, but the "owner" or the guy over the money, is a complete jerk towards people...
Lovely
3 years ago
I bought my car here and they were fair and honest. I have not had many repairs, but when I did the price was fair.
Heather Grimsley
6 years ago
Horrible service, I had my ignition coils changed, they told me it was due to water damage. Then a few months later the issue accured again, I take it to another mechanic find out all my coils are bad and to change them all it would cost the price of one at the this mechanic.
Danielle Marshall
4 years ago
I love these guys. We have bought 2 vehicles there. They r always polite. Would highly recommend them