Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Asha Henry
a month ago
Amazing experience, all the techs were extremely nice and knowledgeable. I received an oil change, and state inspection . At check out , everything was explained in detail , they don t press you to get other services but do explain their finds and what your vehicle may need. They vacuumed my truck out and it was spotless. I ll definitely be back and I recommend
Tiffany Howard
a month ago
I appreciate the guys at the jiffy lube. They are always so nice, knowledgeable and and helpful. They even have recommendations for places to go on services that they don't do. I appreciate the fact that I can come in and get a service that I asked for. I appreciate you guys!
Donna Oswalt
4 months ago
Service of vehicle was fine, as usual having been there multiple times, but someone there sat in my car and damaged the driver s leather seat. District Manager, Andy, was notified, and I never heard from him for over 2 weeks. Returned to inquire. He was called then lied that he d called me and left message saying he believed it was regular wear and tear . Perfectly fine when it went in. Who knew I should have photographed my car prior to service. VERY DISAPPOINTING and lack of responsibility! Car has only 40,000 miles and I m only driver - now I have to pay for damage caused by Jiffy Lube!
Larue Robinson
3 months ago
I was able to have oil change and inspection done quickly. The staff was all very nice and professional from the second I drove up until I left the parking lot.
Tamika Butler
4 months ago
Jiffy Lube has a great staff, they are always polite, respectful & friendly. They get the job done in a timely manner.
Anna Paredes
4 days ago
Great service! I have never had an issue with them!
joyce bosco
2 weeks ago
Excellent customer service always get my inspections and oil changes here
ROB
2 months ago
Turned down for state inspection because they couldn't drive a manual transmission. Frustrating and entertaining at the same time. Call and ask if they have someone that can actually drive a manual.
Tere Hamby
a month ago
First time at this location. They even swept out my car!! Awesome!!
Derrick Richardson
7 months ago
I witness an excellent performance from a one man show this morning. The Service Tech Jamar Godwin handle 7-9 customers by himself without complaints from any of us customers before I left. His performance, superb attitude and true dedication is the reason for completing this survey, and most importantly the time management were beyond approach. These efforts are why I will return for car care services!
India Morris
7 months ago
So with you guys telling me I d have to take my car to the dealership because there was no tool to fix my oil for it to be changed. Some educated men told me it s called a hex size 8 tool . Easy to tell a foolish woman anything. Good thing I am a persistent woman I will figure out anything on my own before I let someone just tell me something. Educate yourself women .
Ryan W
6 months ago
I've been going here for 7 years for my inspections. I am normally in and out in 30-45 minutes. They never try to upsell or hassle me which I greatly appreciate.
Jade Hamilton
2 days ago
Never in my LIFE have a I dealt with a more rude and miserable person than Ronald who did my inspection dude needs help fr. I ll pray for him
Renee Austin
a week ago
Everyone was cool. I have no complaints.
Sani (Sah nee)
3 months ago
They did my inspection and explained why I had to remove the dark tint
Jazmine Harmanson
2 years ago
Please do not go to this company I got a oil change here due to the dealership having a 3 hour wait and regret it they failed to re-secure this plate by only putting 1 fastener and it fell off and scrapped the entire time down 295 I went back and they said they fixed it again and still only put 1 fastener and it fell off a second time and is now un salvageableService: Oil change
Nichole Hustava
8 months ago
The Raeford Road Jiffy Lube in Fayetteville offers quick and attentive service! Jamar, and his fellow team, were super nice and very polite! This will be my goto shop for oil changes from now on. Thank you for your excellent service today!
George Ray
3 days ago
Service was great and the staff was friendly.
Han Jang
a year ago
Been here a few times for various services, and the crew has always worked fast (though the speed may depend on the day/time). I'm no expert on auto-related issues/products, but their prices seem fair, just based on quick googling.
Adrinna Buffaloe (Drena)
4 months ago
Staff members were very professional and courteous. Thank you
Isaac Macias
3 years ago
Stay away. They like to rip people off. Offering windshield wipers, filters, and anything else to stack the invoice. Will never come back to this location. You ve been warned.
Susan Milton-Voels
7 months ago
Poor service! Acted like I fell from Mars asking how my oil level was before I paid. The service guy never went over what was done or anything. "It was an oil change", what a jerk! What happened to Jiffy Lube service, apparently not at this shop!!
Family SANCHEZ MATOS
7 months ago
As always the staff on the Jiffy Lube on 3816 Raeford Road did great job. Very fast and professional service.Service: Oil changeService: Oil change
C B (12)
10 months ago
Great job with my vehicle, always busy there but that means they are good! Just be patient and you will get great service.
John Linde
2 years ago
Stopped in to get state inspection done on my vehicle. Process was quick and easy and the mechanic notified me promptly about wait time and when he can provide service. Inspection went by smoothly and was back on the road within 45 minutes. I've always gone here for inspections and would recommend others to give them a shot.
Keelin Anthony
6 months ago
Jiffy lube located on 3816 Raeford rd. Did an excellent job on my car! 5 stars!
Donna S. Cathey
2 months ago
This is my favorite Jiffy Lube. I use it for my work vehicle as well.
Sara Bennet
a year ago
Got an oil change. Went great. Quick. Customer service was on point. Would be 5 stars but on my receipt it said they washed the windows and did a few other things that I know they did not complete. Which is fine cause I only went for the oil change, but don t say you did something if you didn t yanno?
Gonzo Gonzo
a year ago
Ladies beware, my fianc�e went to this jiffy lube location on 3/28/23 when she arrived for an inspection they offered her an oil change. She thought she would be saving me time by agreeing to get her oil changed (I had already bought the oil/filter for $45) they told her it would be cheaper if she used her oil/filter. They charged her $55 for the signature oil service, they gave her a $5 credit for her oil/filter. Now I m out $40 because they saw a woman and took advantage of her lack of auto knowledge! Poor business model!
LeeG
10 months ago
The tech was very attentive and thorough with my service. He also informed me of what my next services should include. Thanks for always being available.