Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lawrence Bass
4 days ago
Everyone is very polite. Got my truck serviced right away. Waiting area is small but very clean. Did not have to wait long at all to get the service done that I needed. I was very pleased. Thanks!
Sandra Reece
a month ago
Excellent service. I pulled up and the service advisor was already waiting for me. He was so nice and friendly. I told him I needed a safety inspection, handed him my paperwork and the keys and he led me to the waiting area which also had free water. 15mins later they were already done. Best service I've had anywhere in a long time. Thank you so much!
Kelley Grant
a month ago
Customer service at this location is top-notch supreme. Excellent. they meet you at the car they listen to what is needed that you have concerns for. You don t have to wait a long time. They explain things to you they let you know about the water and the TV and I will come back to this location every time.
Jayshaun Patty
3 months ago
Great customer service and was very prompt and friendly and it was mine and my wife's first time. The only thing they forgot to change is the mileage for the next oil change, the number for the next change was wrong. But great guys and very professional. We are definitely going back.
1Mashae
3 weeks ago
They definitely go above and beyond over here. I was very pleased with my services today 3/17/2024. Keep up the great work guys!!
Falon Pope
a month ago
Went in to get my breakers done and left with a warning about my axle. I asked the technician why no one called me to tell me there was an issue with my axle before finishing my brake work and he had no clue. I would have like to have known and seen the issue with my car before getting on the road with uncertainty and worry. This was not the best service I have received at this place so I will not be returning. Hopefully my warranty upholds so I can take my car to a different branch.
Sarah Dees
4 weeks ago
Great people and SUPER fast service! Was my first time there and now I'll be a repeat customer for everything I can do there! Up front pricing and fast service is a rarity in Fayetteville, especially with a warranty for all work done!
Mary Wilson David
5 months ago
This Jiffy Lube location is always my first choice! The team members provide excellent customer service with every visit, the employees' attitudes are great, and they're always eager to assist me. I've been a customer for years and have never been disappointed.
Una West
a month ago
Very nice and resourceful! I will continue to go back to this facility to get my oil changed. They made sure they did exactly what I asked for.
JC McGee
4 months ago
Pulled up and had service right away with no waiting. The inside was clean and offered bottled water for free. Great professional attitude, and explained everything to a "T"... Would definitely recommend for everyone's qwik car needs.
Susie Reeder
3 days ago
They were quick and polite, but they are supposed to vacuum the car and they did not.
trisha guilette
4 months ago
They only vacumed half my carSeen them completely skip checking one tire air pressure so they put air in three tires and had no sticker again for my mileage to do my next oil change this has happened before too
Juan D T
7 months ago
Needed air (engine) and cabin filters replaced. They ordered and replaced them the same day and checked the fluids in my car. They are professionals who are efficient, fast, personable, and always provide excellent customer service. I definitely recommend them to service your car. Thank you guys!Service: Air & cabin filter replacementService: Air & cabin filter replacement
Nina Johnson
4 months ago
I ve been coming to this location for years and have always gotten fast services that s keeps my car great.
APTS Front Office
8 months ago
I was in and out in 30 minutes very efficient service! Good customer service as soon as I pulled in they greeted me quite refreshing compared to the rudeness we now have in the world we currently live in! Thank you for training your employees to have excellent customer service skills kindness and efficiency goes a long way.
Jeff Morketter
4 weeks ago
Fantastic service. Explained everything to be done. Cost was exactly what they said it would be. Quick and efficient.
Sonia Salazar
a week ago
Love this location, the team is always so polite, helpful and efficient!
Robert Marshall
4 months ago
I did not like that they damaged my guard on the left front side, one individual tried to drive over the ground oil change pit, I watched him, he did not notice me, but, he never used a ground guide, and broke it, so, he back out and looked, and drove in again; I have never went back, because, it was careless, and he never told me.
Deedra Rainey
10 months ago
Annual inspection. The staff were very friendly. They made eye contact as soon as I drove up. They asst my needs, walked me to the waiting room and explained to me the importance of putting new waper blades on my vehicle. I would highly recommend this location to anyone. Superior customer service.
Melody Short
6 months ago
Did not refill any fluids! Wanted to charge a huge amount to replace filters..they cost 20 a piece and they wanted 70 to replace one and 60 to replace the other..only a few screws to be taken out and put back in..put the milage at 111111..making it impossible to tell when I need another one.. my milage is 132000..went a few weeks ago and Carlos was the one helping..no air added to low tires..so they never even checked them..paid 125..with a 25 dollar discount for a full synthetic oil change..it's a shame that I searched them out and was seeing if I would get better service than other ones I have been to..WAS NOT WORTH THE TIME OR MONEY I SPENT! DO NOT GO HERE! I called ahead and was told I would love it! HATED IT! went back to my go to shop eds tires on yadkin Rd in Fayetteville..if you go there ask for bobby Matthews..he's always been awesome to me..just sorry I stepped out on him and tried these guys..
Aysha Williams
2 months ago
Fast and always great service for your oil change and car inspections.
Jeffrey Bethea
11 months ago
Management had a great attention to detail, very professional with a high quality of understanding of the automotive trade. This Jiffy Lube by far works together, has a friendly greeting, showing the customers where the restrooms are and the sitting lounge, is key to the happy visit. The pricing is key, which is outstanding and with the friendly in and out service I do, and will recommend this location for future customer uses thanks.
Tony Gover
2 months ago
In and out for a state inspection in about 10 minutes. Very professional service.
Ryan Lincoln
2 months ago
I accidentally came to this one. They didn t even ask what oil I wanted, and the front desk girl with glasses was really rude to me never coming back
Kiki Cap
11 months ago
Nice staff, but extremely slow. Went in for a state inspection. There were three cars ahead of me for an inspection and one car for regular service. Almost two hours later, they completed the inspection. There were three other people that came in after me, and left before me (granted they were getting services done, but one had a service and inspection completed [and still left before I did]). The inspector told me he could have failed me for an issue, but he didn't. Well, I'm not sure how he spotted this issue, and the other jiffylube tech (@ another location) didn't spot it or mention it when I took my car in for an oil change and tire rotation at the beginning of the month.
mayra luis
a year ago
I went there a few days ago (2/20/23) and was charged $99.50 for an oil change. A simple oil change. Why would an oil change cost so much? I ve been going to jiffy lube for 3 years and never have I been charged that insane amount for an oil change. The most I ve ever spent for an oil change was $70. On top of it, they didn t reset the oil meter on my car and my engine light turned on as soon as I was given my car back. I turned back around and was of course asked as to why I had come back and I explained that the oil meter wasn t rest and my engine light had turned on which wasn t on before I came. I almost drove off with out my oil cap back on! How do you forget to put an oil cap back on? I was nice about it but seriously how? I didn t come at a busy time. I don t plan on coming back to this location and it sucks because this place is around the corner from my home so it s easy to get to.
Carl Johnson
4 months ago
Great service but oil change prices are high.
Adorkable Icy
10 months ago
These guys are the best! They are very nice. Communicative and accommodating. I went to 2 other Jiffy Lubes here in Fayetteville, one off of McPherson and the second on Ramsey. This one is the best. Customer service is top tier. Thanks you guys .
Miss Fabulous God is able
a month ago
Good service.Customer services they are so nice
Gayla Phillips
a year ago
They were awesome, courteous, and explained everything to me in a way that I could understand, and I am not a car person. We live in our minivan. They were quick, and even gave us a $15 discount, which helped us out a lot. I would definitely recommend them, and will he going back to them again if needed.