Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mary Long
a year ago
Service advisor, Travis Holder, provided excellent customer service. We needed service on our water pump, a transmission service and tune up. Travis provided calls w/updates throughout the process, specifically in dealing with an extended service plan for the water pump. Very professional and well worth the drive!Service: TransmissionService: Transmission
Carolyn McMillan
a year ago
Well the service people were very nice. I didn't have a problem with the service. I just had a problem with them going through my glove box looking for something when they should of asked me to get it. I might of had something in there that I didn't want them to see. I feel that was very unprofessional. Other than that it was good.
Gregory Dillon
a year ago
This is for the diesel service center. Can we get any dumber in this country?! You want me to leave my truck with you for 4-6 weeks because you are short staffed? Your excuse is well if we make you an appointment 4 weeks from now and you get into an accident and flee the scene with said truck the owner will lie and say the truck was in for service. What!? You think that can t be verified?! Wow just wow!
Dorothy Mansfield
a year ago
This is the best place for all your automotive needs. I purchase the premium insurance and this is the only place that really stepped up to help us in the way that showed we were more than a number. They helped us get a rental (through our premium coverage) and i was actually floored!!! The other Ford places made us pay for our own rental even though we had the premium coverage. The money I have spent out of pocket for rentals while my Mustang was in the shop on my own is ridiculous. Crown Ford is the one to go to and not the other Ford dealerships!!! They will do you right!!!
Donna GAIL Kimbrel
2 years ago
The service staff are friendly & helpful. Yet, with my disability income they are most of the time out of my ability to pay their high prices for parts or labor. Allowing a payment plan for others like myself would be so helpful to us. Thank you!!
Steven Lee Cantrell
2 years ago
Thanks to Curtis for exceptional service as always! I came in for an oil change, they did that, rotated tires, check it out, all good. Service department does their best to keep the vehicle clean, I get oil spots on occasion on key areas. All is taken care of when the work is complete. Thanks, Curtis, Quick Lane, and Crown Ford.V/RRetirednStillServing
Andrew
a year ago
Curtis is exceptional! Always professional. Very knowledgeable. Knows how to help customers in the quickest, most efficient way. It is always a smooth experience here in the Crown Ford Quick Lane. Thank you!Services: Air & cabin filter replacement, Tires, Wheel alignment, Brakes, Brake service & repair, Oil changeServices: Air & cabin filter replacement, Tires, Wheel alignment, Brakes, Brake service & repair, Oil change
James Oakes
a year ago
Batteries for 2019 F-350 dually with dual alternators and 6.7 diesel. I use Motorcraft to ensure my extend warranty remains valid. Crown Ford had them in stock, and the Part Department had them ready when I came in. Crown Ford Parts crew are awesome.
Connie Rich
3 years ago
While traveling from Pennsylvania to South Carolina pulling our camper our vehicle experienced an issue. Called Crown Ford to see if we can get our camper and our vehicle towed and Bruce said to bring it in he'll see what he can do for us. This is on a Saturday mind you. I have never been treated so we'll. Our tech Werner stayed late to get us back on the road. Bruce was professional and so accommodating. I can't say Thank You enough to Bruce and Werner for saving our vacation!!!Service: Engine repair
jeremy olinger
3 years ago
Very professional management team! My vehicle was repaired, and delivered on time as promised. Joe Johnson, and Steven Ricketts went above, and beyond to meet, and exceed all of my expectations. Thank you so much!
abigail
a year ago
The workers are very nice, the only problem is the parking!! The place is soooo small!! They really need to remodel or move to a larger location that can accomodate their business.Service: Oil changeService: Oil change
David Vowell
8 months ago
Got my truck in and out in a timely manner and communicated with me effectively.
Marlene Haygood
2 years ago
Brought my car there and told them exactly what was wrong (transmission issues) said nothing was wrong the exact next day after picking it up my transmission blew on me. Horrible!
Kimberly Hackett
4 years ago
Curtis was very professional and let me everything that was going on with my car before doing the service. Awesome experience..
Donna Brucher
a year ago
Always ask if some other work needs to be done on my car then what I asked for. Also use coupons that are available for the work.
Marcus Potter
2 years ago
Went for an oil change and wheel alignment service and people are always great
Joseph Mcarthur
2 years ago
Excellent and professional service I'm totally satisfied as a custumer.
Thomas Yannotti
2 years ago
Bruce was awesome. Great job!Service: Steering & suspension repairService: Steering & suspension repair
Janell Dykstra
2 years ago
They were fairly quick and professional
Tim Bruce
a year ago
90 minutes for a scheduled oil change at 8 am
DntStop Believ_N (DntStopBeliev_N)
3 years ago
Had the part I was looking for and was in n out quickly.
Cole
a year ago
Great service and fast!
Robert Williams, Jr.
a year ago
Recall details were helpful.
Terry Browning
3 years ago
Good place to get you RV repaired.
James Arnette
2 years ago
The sales team was top notch
Jay Alvelo
11 months ago
Great service
DANIELLE WATERS
2 years ago
Always great service
Gregory Ellis
2 years ago
Quick, professional, and detailed service
Jasmine Pickett
2 years ago
Very helpful staff
John Brannon
8 months ago
Quick