Cross Creek Paint & Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Leeann Flanagan
5 months ago
Best body repair shop in Fayetteville, NC. Best customer service, friendly staff and great work. I have been a repeat customer for several years and I have had the same great service every time. Will continue to use Cross Creek Paint & Body Subaru.Services: Painting, Body & Trim, BrakesServices: Painting, Body & Trim, Brakes

  Nick Ramirez
7 years ago
They did excellent work repairing body and window damage on my Kia Forte. Would have given 5 stars but I had to call a few times for updates. I was paying for my own rental and needed a confirmed completion date. Tape and other repair items were also left in/on my car which I found a day later.At the end of the day my car ended up being repaired and completed within a week which is what they quoted.

  john flanagan
5 months ago
I want to give a huge shout out to Cross Creek Paint and body shop recently both of my step sons had unfortunate series of events happen to there vehicle.Not only did Cross Creek Paint and Body take care of them both but they went the extra mile to make us feel at ease every step of the way strongly and emphatically recommend everyone who has a unfortunate series of events with there vehicle to use themThanks again for outstanding serviceJohn Flanagan

  ismael diaz
10 months ago
We are more than satisfied and impressed with Cross Creek Paint & Body Shop's service; Jerry went above and beyond in repairing our 2010 Mazda 5 minivan. Not only did the crew at the shop repair the air conditioning system, but also aligned and repaired the front bumper at no cost. The front bumper was not even part of the work order and yet they took great care of us by aligning it! We will definitely return!Services: Electrical, Air conditioning

  Louis Caniac
3 years ago
Great work! They pay attention to detail. They have found things loose that had been repaired by a different body shop. The first thing I was asked was had the fender been repaired before. He could see the work that had been done.

  Steve Waldon Howell
3 years ago
There repairs are flawless, very down to earth family owned family run business with that home town feel.

  Dakotah Thomas
5 years ago
Everytime I think about this shop it gets me down. Dale and his wife worked with us so much! My car was said to be repairable by the insurance and after months of hard work it was over the damage amount and it turns out they should have totalled it out. I loved my Ford Escape so much but there was no way we could come up with enough to finish the repairs. Dale and his wife were so humble with us no matter how frustrated they were with the situation they still understood. I would recommend this shop to anyone! They will work hard to help anyone they can. Thank you again for everything y'all did for us.-Dakota and Dakotah Hooks

  Missy Frizzell
9 years ago
Cross Creek has great service, and the owner Johnny, is a very friendly guy. They did amazing work to my Subaru!! Gave it back when they quoted. Looked like new. Def recommend this body shop!!

  Dean Cash
a year ago
Professional service. The best in the business if you ask me. Johnny takes pride in all he and his employees do. Great place and you'll like who your doing your business with. Lol and might meet a life long friend.

  Josh A
9 years ago
Had a great experience with Cross Creek Paint and Body Shop. They worked quickly, stuck to the timeline they quoted, and gave me back my truck like new. Very professional, friendly shop. The shop dog, Oreo, is also awesome. He isn't too interested in customers, but always welcomes pets and scratches. Would use this shop again.

  Jerry Hall
4 years ago
Not good. I took my vehicle their for repair. Something happen while it was in their shop. Now it has a terrible SMELL. They gave us several reasons why it was my fault. I'm not dumb, car smell fine before it went there, now it has a terrible smell. No problem, I'm not going to argue with them for days. I'm going to trade it in on a new car. But I will never go there again. Something happen to that car and they can smell it as good as I can.

  Tony Z
5 years ago
The Rick Hendrick body shop painted the bumper first and really botched the job and of course didn't want to stand behind their work. Took my Toyota Camry to Cross Creek and they did an outstanding job, great quality work. Would go back to them for any body work needs.

  Ursula Bell
7 years ago
5 days after buying my BRAND NEW CAR I hit a raccoon and split the front bumper. :( I hadn't even gone through the first tank of gas. I swear you can't make this stuff up. Cross Creek Paint & Body got me right in and replaced my bumper in no time at all. So excited to have my car back!!!! Thanks guys. I really appreciate it. Great job!

  Kawaii Devil Chuu
4 years ago
Not professional, punctual, and haven't done a quality job twice in a row. Car panels had one gap in between them. When we got it back there were in total three gaps in different areas of the driver's panels near the hood, headlights and wheel. Hopefully third time is a charm on this body work.

  leesa davis
4 years ago
My son was involved in a motorcycle accident and is in the hospital in a coma. The bike and his cell phone (that was taken from his belongings at the hospital and returned to the scene for some reason) was taken to this establishment. Upon contacting the owner, explaining the circumstances and offering to provide a copy of his ID and proof of ownership, I am being told that they need a note from him to retrieve his belongings.. knowing that isn't possible. The balance to date to retrieve everything at this point is $490..+$35 A DAY until he can give permission (or I can bring a death certificate).. UNBELIEVEABLE LACK OF COMPASSION!!!

  Mike shaff
9 years ago
Awesome! Very professional and all work done to factory specs and finished before they told me it would be done. Under promised and over delivered! The only body shop in Fayetteville I would ever use! Excellent!

  Garrett Morehead
6 years ago
I ve had three occasions to use Cross Creek Paint and Body Shop.Fair prices,GREAT SERVICE AND A GREAT ATTITUDE.... I would recommend Cross Creek Paint and Shop to anyone...

  Joni Kopins
6 months ago
John and is staff are as true as they come. Honest and helpful.

  Luis Vargas
5 years ago
Staff and the owner here are very friendly. They are very welcoming. Went in for a quote only took about 10 min . From what I see they do quality work.

  Maryann Brown
8 years ago
DON'T DO BUSINESS WITH THE CRAPPY COMPANY, STAY AWAY!!!CROSS CREEK PAINT &BODY SHOP "CRAP"(RAEFORD/SKIBO RD, FAY, NC)TOLD OVER THE PHONE, $150. TITLE & JUNK THE CAR. GIVEN $100 AND TRIED TO TELL ME @ $25 A DAY FOR STORAGE I OWED $350.(WELL DO THE MATH (25X10=250), AND BECAUSE I OWED STORAGE FEES, THEY WOULD ONLY PAY $100. I TOOK THE $100, WHERE AM I TO TOW THE CAR AND SELL PARTS, (DUH)HAD MY CAR TOWED HERE ON THE 5TH OF MAY AFTER MY AUTO ACCIDENT. SPOKE TO JOHNNY S. (MANAGER). WHO TOLD ME THE CAR WOULD COST WAY MORE THAN IT WAS WORTH.(THE CAR WAS A 2002 SATURN SL2, OVER 185000 MILES, AND BOTH AIRBAGS BURST. ) JOHNNY TOLD ME HE WOULD GIVE ME $150. FOR TITLE AND JUNK THE CAR. I WENT ON THE 14TH OF MAY TO CONDUCT BUSINESS WITH HIM. HE WAS NOT IN, AND WAS CALLED

  Tomie Ann Walston
7 years ago
Long time customer, and will remain so. Awesome people, awesome work, never been disappointed!

  Nikayla Jackson
3 years ago
Owner is very rude and unprofessional. Definitely won t be coming back here.

  KING ANGEL NYC
8 years ago
I called and asked if they did body kits the lady that pick up said no and hung up..

  Teresa Troy
6 years ago
They will up your price if you are using insurance..

  Stephen Bates
7 years ago
Great job on our KIA Soul.

  Jimmy Schantz
6 years ago
Great place they are very good people

  Brenda Sutton
5 years ago
Amazing work and good people ...

  Toyah McNeil
2 years ago
Excellent ServiceService: Body & TrimService: Body & Trim