Caliber Collision

4.6 (676)

  1509 Skibo Rd, Fayetteville, NC 28303
  (910) 867-0324
  caliber.com
  Claimed

Auto body shop Auto bodywork mechanic Auto dent removal service Auto painting Auto repair shop Auto restoration service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michelle Johnson
4 days ago
Diana was excellent and kept us in the loop about everything happening with our Kia. The repairs were fast and look great. Our experience with Caliber was a 10/10. Please go here instead of Gerber Collision! Your car will get done faster and the quality of repairs will be far superior.

  Dru Gartman
4 months ago
Brandy from Caliber Collision is amazing!! She has been taking care of my entire family s vehicles for years. She is always helpful and makes us feel like we are the only customer when we walk in the door. Every time we have had a vehicle repaired she always makes sure it s perfect! Thank you for your awesome service!!! Highly recommend!!

  Brian Hodge
6 days ago
Everyone was professional, knowledgeable and friendly. Ms. Dianna Lattimore was exceptionally helpful. She kept me up to date and made my whole experience pleasant. WELL DONE!!!

  Mandee Brady
2 months ago
Communication and service was excellent at Caliber Collision. Everyone was friendly and eager to help. My technician (Diana Lattimore) was kind, helpful, and great at providing updates about my vehicle during the repairs. I would highly recommend using them for any vehicle repairs.

  Amaryllis Williams
4 months ago
The quality of work was great. Paint matched perfectly where repairs were made. They even cleaned and detailed it upon return. Caliber and Enterprise coordination was perfect, arranged to have me picked up and able to drop off rental all at one spot.

  rod oazem
8 months ago
Didn't do a good job, fender is not properly aligned, paint job is Maaco quality, replaced the headlight and put a $3 halogen bulb in place of the $55 marimoto bulb I had in there, now one headlight is blue the other is yellow, hood was not sitting flush with the fender, too much to list, some customers are car people, to those customers their cars isn't just transportation, live and learn, next time I'll take it to Maaco, at least the results match what they charge.Services: Painting, Body & Trim

  Jaydon Mackey
2 months ago
Caliber collision was very transparent, and they were so amazing when it came to getting in my car on time. They even helped me with some insurance issues I was 100% satisfied and I totally recommend this company.

  John Benton
a month ago
The team at Caliber Collison on Skibo Road made the repair process very smooth. I highly recommend them and if I require any repairs in the future, they will be my first choice. Working with Amar was a pleasure, she kept me updated throughout entire process. Thank you.

  Mike Sayre
2 months ago
Really good experience. My first body shop repair in some time. Caliber collision was efficient and kept me up to date in the cars repair. Very happy.

  Shonuff D
2 years ago
I was without my car almost a month because they were so backed up as with all the body shops but what I appreciated the most was Hailey keeping in touch and letting us know what was going on. The work done was VERY good. This little fender bender had a lot more damage under the surface. The emission control sensor and 2 others were damaged. Caliber got me all set. I'm very pleased with the work done. Thank you Services: Tires, Painting, Electrical, Body & Trim

  Diane Speas
a month ago
Excellent customer service throughout the whole process and my vehicle repairs were quick and results look great.

  tiffany schnabel
2 years ago
Service started out a little rocky with Lack of communication, but they are making a good effort to correct their mistake! I appreciated the phone call and the apology from the Manager Brandy! I understand unexpected things happen but what I look for is the ability to say when you made a mistake, with out excuses and how you treat the customer afterward! Seems they are working hard on providing good customer service!Service: Painting

  Chico Thompson
a year ago
I'm very well pleased with Caliber Collision. Great Service, Promptness, was Excellent nd Costomer Service Was The BEST All Around From Start To Finish Thank You. Caliber CollisonService: Body & TrimService: Body & Trim

  Cynthia Bell
3 months ago
Everyone was very professional and pleasant. Would definitely recommend! Alma was the agent that helped me and she was Awesome!

  Terry Smith
a month ago
They did a really good job on our car. Customer service was great

  marcia bustos
7 months ago
Took my vehicle here and I can't give them enough stars. It was a great experience. Dianna was very informative while my tahoe was being repaired and it was cleaned up even on the inside when I got it back. Repairs look amazing. Thanks Caliber Collision

  Donell Bowser
5 months ago
They did an excellent job repairing my wife SUV. They kept me informed on the status of the vehicle repair. If needed will definitely use them again.

  Maica Newland
a year ago
Definitely a place to go to for car repair. Very quick to get your car check and repaired very quickly. Ms. Dianne was a complete angel ti make sure everything was done correctly and in a timely manner!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Allen Simmons
10 months ago
I got my Cadillac done here a weekend ago and everything looks good as new! Anna and Giovanna are super helpful in getting me all the information I need and even helping me contact my insurance when I needed a rental. This is the best Caliber in the area and they really make you feel welcomed! I will definitely come here again if anything happens.

  Nick
5 months ago
Their prices are extremely high. They charge $71 an hour for labor while other top rated body shops are charging $50 per hour. And they max out the time needed for repairs x thag $71 per hour. I honestly don t understand how they are rated this high unless many of these reviews are fake accounts. Who in their right mind would pay $71 an hour for labor?How are insurance companies allowing this? I guarantee you their totatled car percentages for insurance claims is highest in the state. Insurance companies love a totaled vehicle because it saves them money in the long run. Something seems fishy here .$71 an hour for LABOR! Sheeeshhhh

  Margaret Morrow
4 months ago
Very pleased with the repair that was completed on my car. Front staff was very supportive and willingness to serve when entering the business.

  Donnie Winston
8 months ago
From day one customer service was top notch. Brandy and Trevor were amazing, they made sure that my experience with Caliber Collision was a positive one. Brandy was always available to answer any questions I had. I was very happy with the work done on my car. Trevor went above the call of duty so I could get my car on the day it was finished. I was not able to get to Caliber Collision before closing, Trevor stayed late so I could pick my car up. I hope not to need their services again but if I do I would definitely go back to Caliber Collision.Services: Painting, Body & Trim

  David Street
7 months ago
If you need your car repaired caliber collision is the place to go. When I brought my car in for repairs the staff helped to understand everything that was going to be replaced and how long it might possibly take for the car to be fixed. The car when fixed came out better then I thought it was going to.

  Alva Anthony
2 months ago
Ms Ama was very helpful and she kept me very informed of my car's status, great attitude too!

  Rosemary Shepard
5 months ago
Repairs were great, but it took us 3 months to get our vehicle back we only had a rental for a month!

  Wanda Lawrence
5 months ago
It you want your car repairs done after an accident Caliber Collision is the place to go. I was truly impressed with the quality of service and professional manner in which the hand details.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Raena P. C. Cabrera
a year ago
Caliber Collision is amazing! The atmosphere is very family-friendly - even has free coffee and popcorn, a children's play room, and activities for the kids to do. The receptionist who helped me schedule my appointment was friendly and nice. The person who checked my vehicle in, did the estimate and inspected it was very informative and shared details with me of what needed to be done. They promised it wouldn't take long and I got it back in 9 days which is amazing considering it was during the holidays. I would definitely use them again and go back there!Services: Painting, Electrical, Body & Trim

  Katherine Ocampo
5 months ago
Customer service is great and they always updated me on what they were doing with my vehicle. I recommend this place to everyone!!

  Barbara White
a week ago
The work performed was excellent as well as the staff. Very great experience.

  Elona Driscoll
a year ago
Had a fantastic experience with body repair on my Subaru. The staff is polite, efficient, and kept me informed of all the work being done. Customer service and actual vehicle repair services are top-notch. They even coordinated with the car rental facility to make everything super easy for me. Highly recommend them!Service: Body & TrimService: Body & Trim

  Opening Hours

Monday 7:30 AM-5:30 PM
Tuesday 7:30 AM-5:30 PM
Wednesday 7:30 AM-5:30 PM
Thursday 7:30 AM-5:30 PM
Friday 7:30 AM-5:30 PM
Saturday Closed
Sunday Closed

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