Bryan Honda - Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  SONDRA MCARTHUR
2 months ago
I have taken my accord to Bryan 3 times never had a problem and they did a great job ,the last time the vehicle was there was back in Mar 2023 did take about a week but it was ok I had a rental car ,which came to pick me up from dealership and when mine was ready I left the rental and Enterprise came to pick it up. This made things really easy and I was satisfied

  Natalie Sola Garcia
a year ago
Rudest customer service at the front desk. Instead of keeping it short and sweet like she was stating to me, she decided to add a little seasoning, Unless you go back in time and get your estimate done again. I was asking in regards to something from a year ago. Simple no suffices because I understood when she said the report prints out from the automatic date it prints off.

  Jon Nagle
3 years ago
Bought ~$1,000 in accessories with a new vehicle at their behest. Called repeatedly months later to confirm parts receipt and schedule an install time. Tech booked me an appointment on the phone and failed to enter it into the system. Drove 70 miles to find out I didn t have an appointment so the vehicle sat for a day before I could get anyone to look at it. THEN in turns out every SINGLE part they ordered didn t fit my vehicle. So I picked up my vehicle 48 hours later with absolutely zero work, and now I get to work through adjustments to my loan principal because of their mistake. Hours wasted without even an apology. Awesome.Service: Body & Trim

  Tanesha Duffus
2 years ago
Made an appointment for 7am and got no update about the status of my vehicle. I called at 1:30p and was supposed to be transferred to my service advisor named Darrius who never picked up. After calling back a second time and getting the run around I decided to just go see about my vehicle in person. I show up and the service advisor who assisted me this morning did not even acknowledge when I came in. Then He tells me in 10 mins they should have a diagnosis after my car was left there SINCE 7AM! Then he tells me up to another 2hours to do the actual job which apparently was a transmission fluid flush! Do yourself a favor and don t waste your time or money. Go somewhere more professional and trustworthy. They seem to be somewhat attentive to a more older crowd anyways.

  Amanda Stewart
3 years ago
Keri in the service department is awesome! She had great customer service, was easy to talk to, and didn't make me feel pressured to buy everything and anything. This honda service department has been awesome every time I've gone! Now, if the sales department wouldn't harass me because I took my car in to be serviced, that would be really great. I've had the same issue with the sales department previously. I understand it's how they make a living, but to have back to back calls from multiple people about just NEEDING to buy my car is irritating. Good thing your service department has great customer service or those calls would have me seeking other service departments in the area.

  Valerie
a year ago
We have been only to the body shop, they are amazing. Thanks to Ski and his crew for always taking care ok ng care of of us at the end of the day all these years later.

  E.R. Simmons
5 years ago
I've utilized body shops in more countries than most folks have been to and Ski's are by far the best group of folks I have ever encountered! My car went to an out of state dealership for repairs and the work was substandard at best. I took it to Ski's and they spotted and corrected the deficiencies very quickly.

  abdul manan abdul mumin
7 months ago
Poor customer service. They don t know how to talk to customers. I wouldn t advise anyone to take his/her vehicle there.

  Stephen Stage
10 years ago
Given the location, attached to a Mercedes and Porsche dealership, you would expect high quality work. This is absolutely not the case.I was appalled at the way the owner treats women working there. I can only assume these women have to deal with constant harassment and being treated as second class citizens. He broke from our conversation while passing one of the women (struggling with paperwork) to look at her and comment that anything with (lady parts) performs poorly in a man's business then smiled smugly at me as if I knew it to be true.I'm very specific when it comes to work done to my vehicles. Understand that they will tell you that full paint jobs start at $4000. This is understandable when getting a complete, professional, front to rear makeover of your pride and joy. When I picked up my car none of the rubber trim had been replaced, and some of the old trim re installed incorrectly, the entire car had a orange peel texture to it, worse than any dealership paint I've seen. The part of the front bumper that faces the ground had not even been painted, just coated with primer and the rear hatch had broken pieces rattling around inside the plastic.This car has a built in security system with gps. It showed that the car had been driven around the city for nearly an hour violating numerous speed limits. The owner denied that the car had been moved from his lot. I filed a report against this business and a week later had the owner call to confront me.I'm writing this review three months later, now that my cheaply done paint job is already beginning to flake off.STAY AWAY. You will get similar results from Maco at a fraction of the cost.

  austin peterman
6 years ago
Top notch service, from the initial estimate to picking up my car. I was kept informed throughout the whole process as to the status of my repair. Friendly staff and the quality of the work was excellent.

  Kevin Dennis
3 years ago
Made me feel stupid for not wanting them to check my engine light, its a 2006 with 200k. They wanted 120 to do it....Parts store was free...it was a gas cap not tight...lol. the oil change was fine as far as I can tell

  Larry Brodsky
9 years ago
I am not sure why there are some mixed reviews because I found their service exemplary. Kristin kept me informed every step along the way. The staff was all helpful and friendly. The repair was professional and invisible. I am fully satisfied.

  Michael Sellars
6 years ago
Highly recommended, awesome work, two thumbs up and beautiful work!

  Mary Brunette
4 years ago
They seem friendly and care about you. Once sell you a lemon car. They not concerned about you anymore. Terrible!! I will never ever buy a car from them again. Glad I got rid of the pos vehicle they sold me. I will not recommend anyone to buy from there either. Toyota or Chevy

  Brian Zubia
2 years ago
They re always friendly and service is great. Haven t bought from them directly, but always use their service department. The shuttle is great!

  Joao Ferreira
6 years ago
Very professional and polite people. They didn't promise but delivered. They did correctly what the car dealer didn't do after several tries and were very quick. Kept us up to date by phone.

  XoXo
4 months ago
TERRIBLE service bad attitudes TOOK FOREVER

  Jeremy Vick
5 years ago
I came I to Honda Service to get my tires put on that I ordered. Jamaal was my advisor and Orlando my technician that did the installation. Even if you dont own a Honda I strongly recommend these guys

  Dee Johns
2 years ago
We went to look at cars the sales man was very helpful even though we didnt find what we wanted today we will return later because of his excellent care and concern for our desire to purchase and still.stay within our budget

  Jamie Featherstone
7 years ago
I know from experience with servicing Ski's Auto World with OEM factory parts. This is one of the cleanest body shop's that I have ever been in over my twenty-seven years experience with Infiniti / Nissan. I can't say enough about the extremely flawless body work that they provide! Also the upmost friendly service from the time you walk in and the time you pick up your vehicle.

  Griselda Smith
2 years ago
Great place to get my Vehicle serviced. The staff is always courteous and go out of their way to give you the best service possible.

  David Reeser
2 years ago
I did not use the body shop I used the service department, for service on my wife's Honda HRV. I always enjoy working with that group of people, they're very helpful and professional!

  Stacey Reyesmejia
8 years ago
This place charges $45 for an estimate. All I have to say I'm leaving their property never to return. Rude demeanors as well, they should be.nice with all of the bad reviews they have.

  Danny Cunningham
2 years ago
The Service Advisor (Darien) is the best part of going there Friendly and knowledgeable... still bummed about the high price to install a battery when every parts store does it for free...

  I'm a banna I m blue
2 years ago
Great customer service. I never had any issues or bad experiences with this dealership. Keep up the great job.

  Levon Sutton
3 years ago
Best work in Fayetteville hands down. Very courteous and helpful. When I need work in the future I will be back. Thank you professionals.

  Austin Dane
9 months ago
Poor service!! They will charged you for parts replacement, then they only repair the damage parts! Never again!!

  Ellis Haveman
2 years ago
Went to service depth, Miss Brandi was very well up on maintenance scheduling and processes needed to get service done quickly!

  bonni perry
2 years ago
Had my car in for routine maintenance, took awhile but waiting rooms are nice, have vending machines on site.

  A GOOGLE USER
8 years ago
comment before me is 100% right....you will pay lot for their service + they don't even care about you & your business Everyone was rude and mad all the time. i think counter lady & estimate guy don't like each other so rude to each other......very bad experience.....not recommended better go some where els....