Automotive Management Co
4 (12)
255 Swain St, Fayetteville, NC 28303
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
B D2C
2 years ago
Service Department Review: Long wait and lacking communication in my opinion.. My vehicle was in thier shop for 35 days and the actual repair work was initiated around day 30; I was told all needed parts were recieved two weeks prior to that. Service center refused to take vehicle at first scheduled appointment; had to wait an hour before being told to reschedule with another section in thier service center and was also told that I should not have purchased ESP for my vehicle...ESP saved me $3K in the end. Waited another 10 days for next scheduled appointment. Early conversation (1st week in shop) revealed they hadn't inspected all items I had requested and claimed I hadn't discussed a specific issue; I handed them a paper repair request report with all items detailed when I turned the vehicle in. Inspection report was sent in someone's else's name and claimed it had never been in my name; a call to thier coverage claim center determined it was solely in my name. I never once received a status update without having to request one. I have yet to recieve any documentation of work performed! I got my vehicle back 2 weeks ago and was told 'all work was done and I should recieve an emailed report in a couple days'. Vehicle seems okay now...actual work done could be excellent for all I know. I hope it is, but my overall expectation through the entirety of the experience did not provide any level of comfort.
Uncontrollable pico
5 years ago
Best car experience ever!! Traded 2 vehicles for 2 brand new. Finished the entire process in one day. Finance was efficient and pleasant. Best place to buy. This was our second time buying here. First time was just as good!!
SELENE SHERRER
2 years ago
Most cars weren't detailed , had appt but person wasn't even there. Approved thru Enterprise Car sales with less down
Tamiqua Bryson
3 years ago
Things are set up a bit different now because of the pandemic but the changes are welcomed. Good service by knowledgeable staff
Cheryl Matthies
5 years ago
Ma Tara is the bomb. No money down. From start to finish 2.5hrs
Evelyn Barnes
4 years ago
Ok
ukarol cordova
4 years ago
Very good service