Auto Effex
4.7 (173)
2314 Gillespie St, Fayetteville, NC 28306
(910) 491-4974
autoeffexnc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brandon Ricard
2 months ago
MANN THESE GUYS HERE ARE AWESOME!!! Very helpful and respectful people. I will say they look out for their people for sure! They do great work and helped me with getting a 2016 F250 I am in love with
DustyBoi 1620
2 months ago
My first time purchasing my own vehicle was from these people and I have to say they made the whole experience easy and enjoyable. Great pricing and even better customer service.
rinnah kirby
10 months ago
Fantastic customer service! Drove away new wheels and tires on our truck 2 hours after walking in. The owner, Alex, and his crew know what s up!If you want a safe, smooth, sexy ride, look no further!
Dr. Gerome Q. Banks
2 years ago
This place was great! The owners are kind and accommodating. I purchased a 2010 F150 and the entire experience was great overall. The price was below market and the owners were very willing to ensure the experience was a pleasant one. There are just a couple minor details that I might change (like the gas was on empty and the tire pressure sensor light was on) but given the deal and the honesty, I was willing to take that hit. Highly recommend!
Chris New
3 days ago
They do good customization to any type of vehicle here and the prices are good.They also sell very reliable vehicles at a very good price.Alex and the rest of the crew is very trustworthy
Russell Turner
7 months ago
Recently had a top notch experience purchasing a 2018 Ram from Alex and the Effex crew. Exceeding the treatment and deals of local dealerships, they re genuine and have great pricing.
Cory Larsen
a year ago
I purchased a 2016 Suburban from Wesley and Alex and they worked hard all day to get the best deal for us with the bank. I really appreciated finding them after looking at lots of beat up suburbans on other lots. When I saw their website I knew I had to come check them out. My only minor complaint is the vehicle I purchased wasn t detailed yet but like the other guy said on here the good deal and service makes little things like that pretty minor. I d recommend this place to anyone looking for a good vehicle, they purchase and sell cars honest and that s hard to find these days.
Sales Service
5 months ago
I absolutely hate giving a negative review of another local business but this kinda service is ridiculous. We had autoeffex put tps in our truck and started having issues with them. We had contacted them several months ago to have them look at it and we instructed to bring the truck in the very next morning. I got there as they opened and was told to wait because the tire guy was not in now mind you I had an appointment and scheduled my day around this (also being a local business owner scheduling is important). About 30 mins later an employee comes to me and says they can t do anything to my truck because the tire guy won t be in. No apologies, nothing. Today I went to the shop mid morning again to attempt to get some resolution on this issue and spoke to David the owner (he was also our point of contact on getting this work done in the first place) he booked me an appointment for 330 today. I came back to the shop around 220 and went inside. I spoke to David and told him I knew I was early but I didn t mind waiting in the parking lot until my appointment time. At around 300 a young man walks up to my truck window and asks me what year my truck is. He messes around with my valve stems for about 10-15 mins and leaves. At around 335 another gentleman walks up to my truck and says they can t help me because his Tire guy isn t in today. Now remember the owner booked my appointment earlier today and this guy is now telling me that the tire guy isn t working today. I asked him why would David, the owner make me come back here to get this resolved if the tire wasn t even here? He looks at me, says I don t know and walks off. Now this is the second time I m getting the same reason why you can t resolve an issue. As a local business owner my time is limited and as valuable as the next. I m sure that this shop does good work and a lot of people leave good reviews. I would have liked to been able to do the same but unfortunately I have not been as fortunate as those people with my experience at this shop.
Miguel Johnson
a month ago
Great service and great staff! Very knowledgeable. Definitely recommend if you re looking for new wheels and tires!
Walter Johnson ll
2 months ago
Hey Auto Effex is one of those places where you receive great customer service great deals and great products today was the second time I was there got a tire for my 250 and I'll say I was satisfied thanks a bunch Julia
Abdul Basit Sadat
2 months ago
Shout out to the homie Alex who hooked me up with my 2023 Camry for the best price. Friendly customer service and a great place to do business.
Rafael Rodriguez
a year ago
Auto effect the best shop and Fayetteville i got some rims level kit for my 2022 tundra sr5. the job was great nice place to get the job done for you truck the best and Fayetteville and going back for more soonn
JMAC Fitness
2 years ago
Not thoroughly checked during their soo called inspection Drove all the way from Virginia to Pick up a new ride just to get home and have it fail inspection because it has a bust brake line and no padding what do ever on the brakes. Along with that I bought it dirty, just in my opinion when buying a new vehicle it should come washed free of charge.
Elizabeth Lopez
2 years ago
I don t even know where to begin. I was so impressed by Auto Effex. Alex made everything my husband Envisioned come to life. Every step of the way he ensured that literally EVERYTHING was perfect. My husband wanted his rebel to stand out from the rest and that s what he delivered. I myself have been in the car business. I know BS when I see it. Alex was open honest and fair. The shop was neat and clean. For me the special touch was the tiny little 2 pound shop dog coco. You can tell this is a family ran business with excellent morales and values. Fayetteville NC this here is the place to go. I promise you that you won t be disappointed.
anthony musselwhite
2 months ago
Big thanks to Wesley and my man Alex for the outstanding service. They were friendly, helpful, and willing to work with me. Thanks guys.
D0nt Lack
7 months ago
These guys are some of the best in town if not the state especially when you add in their level of customer service. These guys worked with me, made some needed repairs for me in a timely manner, and had me rolling again with ease. They even offered me a burger they cooked on their lunch break which, Alex btw they were amazing. David and Alex are super nice brothers that show care and compassion in their business and it really shines through their attitude and level of service. Ill highly recommend this business to many people for years to come.
David Thompson
5 months ago
Love this place. Very helpful and friendly people here
Curtis Walker
4 months ago
These guys are awesome! The owners are great and are very dedicated to helping you accomplish your vehicles goals.
Carmella Marciano
a year ago
Such a phenomenal deal and absolute breeze working with the owner Alex. Absolute would come back any day and I know where I m buying my next vehicle! 10/10 best place to go to especially looking for a car to purchase.
Matt Avery
2 years ago
This place was amazing. Absolutely best service I ve ever had. David and Alex gave me exactly what I wanted. You won t find a better shop anywhere. Drove an hour one way. They are that good. If you re looking for someone who does what they say they re going to do this is it. Thanks guys!
Tyler Griffin
5 years ago
Hands down the best customer service of any shop i have ever been to. Would not recommed you to go anywhere else. Friendly helpful and curteous. Autoeffex has my business for life !
Mukhtar Alrobeai
3 months ago
Love my truck these guys are awesome
Alfred Kemal
3 years ago
David and Alex at AutoEffex were extremely nice and helped me install a stock radio in my old Mercedes to give it the vintage look again, which is extremely difficult in a car with no harnesses but they made it happen in a short amount of time. They worked quite diligently and troubleshot every issue I had. I would definitely recommend these guys!
Terjia Flood
a year ago
Alex was awesome and got me a new set of 6s on my Tahoe. Got me taken care of as soon as i walked in the door and couldn t be more happy
Johnathan Buchanan
9 months ago
No matter how far I am. This is one shop I can count on throughout the NC area. Ain t nothing too big of a job for them. I needed 26 fury tire at the last min and he had one for me the very next day. Mounted and balanced in less then 20 mins. Definitely been my first to go to shop for literally everything. Thanks Alex and David for never letting me down Services: Tires, Steering & suspension repair, Wheel alignment, Oil change
David H
10 months ago
The folks at Auto Effex are the only guys I trust to work on my vehicles. They treated my trucks like they were working on their own, and they don't shy away from custom work or special requests like so many other shops in town. They don't take any shortcuts on anything either, they install parts and wiring the right way even if it takes more time to do it.
Account Unknown
2 years ago
I bought my first vehicle here and there were amazing and answered all questions all the staff were very friendly they have great deals on their vehicles highly recommend!
Kurt Reiss
a year ago
Top Tier Company! A family owned business that prioritizes customer service and quality service. It s always leery moving to a new town and looking for a mechanic or trusted lift kit specialist. They are very fair in their prices and considering how fast they were and thorough I will definitely be using them for everything from here on out. If you are looking for superb service, honest family customer service and great price, look no further.
RENE DEAN
2 months ago
Love my new Tahoe. Alex & Wesley are great
Ezekiel Hernandez
10 months ago
I had the privilege of purchasing a 4th generation Ram 2500 from this establishment and received nothing but top level service from start to finish! They are a business built on integrity and quality in all facets of their work. If you want professionalism and attention to detail, I highly recommend Auto Effex! Thank you Wesley, Alex, David, Miguel and the rest of your team for your unparalleled customer service! A+++