Performance Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Lillard
3 months ago
Monte was very good to deal with. The process went very smoothly, and expeditiously. Being able to apply a portion of he vehicle cost to my credit card was also a very positive thing for us. I am looking for a truck and am hoping Performance can get the vehicle we are looking for.The only reason I did not give a 5 star is I found the vehicle and the dealership brought it from the other dealer. I also would have preferred to be able to opt out of the Zurich dealer applied treatment which increases the price by 500.00. I realize all cars on the lot may already be treated, but special orders and cars brought from other dealers should have it as an option.

  Richard Turner
2 days ago
I was get to get the appointment so soon, and special thanks to Tiffany for her help...this lady knows her job well, and help me with the computer part in the communications department. Again . And the person in the office that take care of the billing department ...outstanding

  joe gravenese
a month ago
It was amazing. Michael, the service supervisor really took care of me. He explained everything to me about my beloved 94 corvette. I was offered a loaner while I waited for my car being serviced. I wouldnt bring my car anywhere else. Thank you so much.

  Jonathan Steptoe
2 months ago
They do not know what they are doing in the mechanic shop. They will not call you back. They just about messed up my truck. Do not let them work on your vehicle. If you need a oil change just make sure the put oil in it . The owner does not know what they are doing there.

  Kristen Conner
6 months ago
Quick shoutout to the service department and Michael Ray! We had issues with our battery recently, car wouldn't start out of nowhere. It was a Saturday and I thought to try and call the service department to see if they could send someone down to possibly give us a jump, even though Saturdays typically have less staff working. Had to leave a message as they were extremely busy. However, not 10 minutes later, one of the techs (Jim) came by to help us out! So thankful for the assistance even on such a busy day!

  Fred Price
6 months ago
Backgound-I purchased the truck in Norfolk, VA; live in Mocksville, NC and travel for work. Performance was the closest dealer for me to use. I was treated as if I purchased the vehicle there and all intertactions were ABOVE expectations. All that I spoke with in choosing, service request and delivery after service was excellent. The service team and manager were excellent. Truck was cleaned, completed ahead of schedule and waiting for me. Very pleased, and fully recommend this dealership for any service needs.

  Wanda Faye Markus
a month ago
Always deal with very nice, polite, courteous and professional people. Excellent place to trade vehicles. Good prices.

  CC ONTHETRACK
5 months ago
2014 camaro ss, Had a shuddering in my car, took it to many places finally Chevy says it s my torque converter, 1800$, not small money to me at least. They replace it I get my car back it has the same exact thing happening drives exactly as it did before, take it back now they say it s the tcm and that ll be another 1800$ which I don t have. They say torque converter needed replaced anyways which I doubt as it drives exactly the same, I took my car to CHEVY cause I wanted it diagnosed and done right. Last time yall will ever see me in there

  Gino Stalvey
6 months ago
Monta Steagall in your Sales Department was very helpful. He made the process oftest driving the 2023 Chevy Traverse and working with us on the sale as smooth andas simple as possible. No undue pressure or stress for us in making a decision to purchase.

  Courtney Bellamy
a month ago
Super helpful and friendly! I loved the dealership atmosphere! Experience was what I expected

  Gary Armstrong
7 months ago
Performance Service Dept. is THE most HONEST group I have ever done business with in regards to our cars repairs. If it isn't broke, they will not lie and exaggerate issues. I trust this Service Dept. And their prices are the best we have witnessed in EC.

  Helen Kanu
3 months ago
My experience gets better and better. Everyone at Performance in Elizabeth City are professional. The cashier Ruby shows me I am a value customer, as well as all the service team. I value their in put concerning my Spark.

  Kelly Foster
5 months ago
Performance Chevrolet is a great dealership for purchasing a vehicle AND/OR having your car serviced. We recommend them to anyone looking to buy a #chevy

  Talitha Stallings
9 months ago
My husband and I would like to personally thank Mr. Michael Ray for assisting our daughter who was locked out of her car in 90 degree weather on today. I must tell you, she was at a gas station where this gentleman must have went for a drink or some other item. We re grateful that he is the angel that the good Lord sent to help her on this day. His act of kindness will never be forgotten. He was still working while not being at work. What a great guy! He is so worthy to be appreciated!

  Emma Godfrey
a month ago
There were no problems, everything was already in place and in order.

  J Sand
7 months ago
Made appt on line. Showed up for appt and found website was broken and had no record for appt. Was told they would work me in since I had proof. Said it would be a while but only took around 30 minutes. Will definitely return if anything else is needed.

  Todd White
a year ago
After only owning my new Chevy Traverse for a month or so, I received an alert both in the vehicle as well as an email that I needed more air in a right rear tire. i immediately drove right into the service area and had a very nice gal find that a nail had been driven into the sidewall of my tire. She right away got my spare "donut" tire installed, ordered a new tire and it came the very next day. I drove in at 7:30am the following day and they put my new tire on immediately and the cost was even less than she had estimated. Bam!!! All done very quickly and easily! What fantastic service!!! I am impressed!!!!! Todd White

  Amanda Hill
a year ago
Tiffany and all the service department was the most friendly helpful people ever. They communicate which is key! The price was great! My appointment isn't even until next week and I have my car back already! Highly recommended! Thank you for everything! Will be back again for all needs with my 18 turbo diesel equinox!

  Meyoshi Leary Brown
8 months ago
It took 2.5hrs for an oil change and tire rotation. When I arrived home and looked at my tires I realized your service tech broke off my one of lug nuts and didn t have the courtesy to mention it. I had to call back. The service desk don t answer the phone.. after numerous attempts I had to call parts and they had to reach service and inform them I was trying to call.. Worst service ever. Once they replace my lug nut I m never bringing my car back!

  Theresa Reese
6 months ago
I asked for a car wash and it came out way better then I expected. I love that they know who I am and which car is mine every time I show up, and always take the time to answer questions.

  Eduardo Rivera
9 months ago
Having driven from California and without a set itinerary, we appreciated not having needed an appointment to have our car serviced. Furthermore, we appreciated how quickly you serviced our vehicle, allowing us to resume our vacation. Thank you!

  Kelly Stufano
6 months ago
Monta is great, made things sooo easy. Everyone was friendly. Best experience buying a truck ever.

  Stephen Mount
4 months ago
Service was quick and painless. Technician did as asked and put tire pressures where I requested.

  Ruth Hooker
3 months ago
My service advisor Tiffany was the BEST! She made sure everything was completed in a timely manner and made sure my Invoice was accurate to what was quoted! Thank you Tiffany for ALL that you do!

  Eric Ferguson
11 months ago
Jimmy, Zach, and the rest of the GM team at Performance Chevrolet in Elizabeth City, NC did a great job. Staff were professional and transaction went very smoothly with no high pressure sales tactics. Zach found the exact vehicle package we were looking for and we couldn't be happier. Thank you, Eric F.

  Ronda Phillips
a year ago
My oil change appointment and tire rotation was supposed to take an hour and the dealership was able to get me in and out in 40 minutes. I also was able to schedule an appointment with their Corvette technician to fix an issue with my infotainment system. Everyone I spoke with was friendly, professional and very helpful. Great experience!

  Anne Williams
a year ago
Staff is always so pleasant to deal with. Work is done in a timely manner and they always check to see if other service issues -if any-need to be taken care of. When you come to this Service Department you, as a customer, are treated as though you are the only one there. Just a very pleasant experience.

  Greggory Flythe
a year ago
I had a good experience i had trouble finding the place. When I got there every thing went great . The service advisor got me in as soon as possible. I wasn't there long. I was able to get to use my GM Rewards points. and I got a 10 percent Senior Discount. I save a lot of money on my oil change. I only paid 27 dollars. The dealership in Ahoskie NC wanted to change me almost a Hundred dollars for the same service

  Deborah Purkett-Beasley
a year ago
Love getting my vehicle serviced at Performance Chevrolet! They are very friendly, patient when you may need clarification/clarity, (Liz is a Joy to work with)! When I'm ready to purchase my next vehicle, I will definitely get it from Performance Chevrolet and Highly recommend them!!!

  Wesley Jones
9 months ago
I always have a great experience when I have my vehicles serviced at Performance. Tiffany and Liz are always welcoming and know exactly what I want and need to keep my vehicles in tip top condition. Ruth is awesome also.