AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Prisoner Zero
3 months ago
I just have to write this because I've been a customer at this store since I've lived in Elizabeth City. Retail is not easy but Aaron and his team always seem to keep a good attitude. DeLoris here seems to be a "Karen", go look at other reviews. Retail is tough, and so Id rather have people have fun while they can. I don't know what system they use but it's pretty accurate to when the partsyou ordered have arrived.

  Julian Sawyer
2 months ago
Came in to get a code read. Staff member Ron was extremely kind and helpful. Definitely the best place in town!

  Domonique&Marshe Harris
5 months ago
Jason S. assisted me with replacing my gas cap and provided excellent customer service. He even came out to the car to replace it. I really appreciate great customer service no matter how small the task. Thanks again Jason!

  Mike Caron
5 months ago
Was shopping in store when I could hear store Associate using very PROFANE language MF this, MF that , F this , F that . Manager seemed very unconcerned in a very unsanitary environment I m glad there were no children present and I left and will never return. A very poor and unprofessional way to do business

  Deloris
3 months ago
I went here to get an item I ordered and the employees that were working were not helpful. The guys seemed like they were playing. When I went back for the 4th time to ask if the item had arrived, I was going to ask for my money back, but he told me the item arrived. I'm thinking the item was there earlier, but the guys were joking around.

  kim cortez
2 months ago
NEVER EVER EVER EVER GOING BACK THERE FOR ANYTHING. Customer service was HORRIBLE.he was too lazy to look stuff up on computer or check the part, not helpfull at all and rude. Even lied to avoid checking on something.

  Jim Scott
5 months ago
They never have the less expensive parts in stock as to make you buy the next up price wise. I feel like if they dont have the less expensive part in the should let you get the next up at same price as lower priced product.This is my input with my experiences

  Jake Peterson
5 months ago
Casey was really helpful letting me know the deals regarding getting supplies for an oil change. I m all about saving money when I can. Thank you!

  Morgan Abatsis
3 months ago
Sells a starter but refuses to bench test upon request, saying they don't have a way to test it outside the vehicle?Come on, you have to have a test bench for warranty processing.I'm going to be that loud customer if I find it's DOA and have to return.

  Larry Miles
2 months ago
Good customer service and people knows what you're talking about.

  Jane Maulucci
8 months ago
We were on a Sunday road trip and our oil pan shield came loose. The fabulous guys at the store loaned us some tools to take it off and get back on the road. THANK YOU! We appreciated your kindness and courtesy.

  alejandro gutierrez
2 months ago
Great place, found right what I needed right away with some help

  Nick Duncan
3 months ago
They are very helpful with all your vehicle needs.

  Johnathon Doe
a year ago
Guys there helped me immensely. Went way beyond their job duty to get me back on the road.I will say that Auto Zone prices are definitely high. Oil prices compared to like Walmart is like $5 more for a 5 quart jug. Huge difference. The customer service was beyond great in my experience this evening.

  Mason Stowasser
a year ago
Just had an unpleasant encounter with 2 very lazy employees. Will do my best to never come back here again. To the gentlemen working Friday, 2/24 at 3:30pm, please do better

  Kathy Eckert
8 months ago
They usually are very helpful but today they were not that helpful acted like he didn't want to deal with us.

  B James
a year ago
Not a good experience today. Gas treatment priced at $5.67 on shelf, scanned at 8.19. The salesman did his best to check me out with the do-it-yourself fiasco.Driving us to Amazon.

  Charles Jolley
9 months ago
Great staff that is friendly and knowledgeable. They don't always have what I am looking for but I always stop here first because of prices.

  Daniel Grace
a year ago
To be honest I gave them 5 stars for the workers at the store because they are knowledgeable and very helpful thank you again. Plus they have what I need for vehicles in stock. Only cons are the price for parts at your immediate need.

  Barry Norris
11 months ago
They were quick to find what I needed and chatted me up a bit about a product I was asking about and was very transparent with me. Awesome job guys..

  Ella Godfrey
a year ago
Everyone was nice especially Aaron. He took the time to take care of what I needed, went beyond what a store manager would do and did it all with a smile. Very patient.

  Mike Moralez
8 months ago
Staff always trys there best...lots of items not in stock like Dextron 6 GM trans fluid

  Patti FLS
2 years ago
Awesome customer service! I needed a new wiper blade and the young man was so kind and helpful. He explained the differences between them and how his own had lasted. He put it on for me and I was thrilled.

  Kathleen Connolly
a year ago
I've been into AutoZone twice and both times I was assisted by Ron. He treated me with respect, explained a few basic maintenance things for me. I never once felt talked down to! It's a pleasure to do business with a store that has an employee with Ron's experience and customer service qualities! Thank you again for your assistance!

  ann foreman
a year ago
I just left the auto zone in Elizabeth City, and the man that waited on me acted as if I was getting on his nerve from the time he saw a customer walk in the door. I asked to exchange a bulb because the one THEY sold me was not correct. Then I asked for an air filter, and he drops his head as if I was bothering him. I would rather go 35 miles out the way to Edenton before I go back to auto zone in Elizabeth City or take my business to O'Reilly like I did to get my air filter.

  Sabrina Hoffler
5 years ago
Service was quick and in a timely manner! Customer service helped with puting my windshield wipers on. Nonetheless, I gave 4 stars because service struggled with trying to remove tail light cover to replace bulb! I had to go elsewhere to have it done. Overall, I was pleased with my outcomes!!

  John Wesley Weaver Jr
5 years ago
I had to make a return today, & I didn't have my receipt. It was for a can of penetrating fluid & the spray nozzle was broken when I took the cap off. Anyhow, I received very good service & got a in store card for the amount of product.

  Taylor
4 years ago
Today I came in needing a diagnostics test because my service engine light came on. Ron was happy to help out. After plugging my car in and running it into the computer he found exactly what the issue was. He explained the issue wasn t a severe problem and gave me a print out of a list of things I should check into. All for free. 10/10 great customer service. They were very helpful!

  Zachary Fruck
a year ago
Been getting parts from here for a while now and have been great at having what I'm looking for, and if it's not in-stock they are very fast at getting it shipped to their shop. Great customer service and knowledgeable in helping you get to your diy done

  Stacey Gemberling
3 years ago
I called this location to ask if they are still offering OBD- II code testing. I just had a not so pleasant interaction at my usual auto parts store so I wasnt really expecting a whole lot. The associate who answered the phone was very friendly and personable. He explained that they were offering the service just a little differently more DIY with guidance to maintain social distancing! That was perfectly fine with me! To be honest even if he would have told me they weren t offering the service his kind and helpful attitude made all the difference in the world to me. When I got to the store I interacted with several associates each one went that extra step farther to ensure I felt valued and informed. I didnt spend a dime this trip but you can be sure they will get my business from now on! I spend a decent amount on car projects annually and regardless of price I will be going to this Autozone moving forward