O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  mendi martin
4 days ago
I just want to leave a brief review on my last experience with O'Reilly's. About 2 weeks ago I was having issues with my car battery and Mr. Greg was so patient, truthful and helpful. I would recommend this location and staff anytime. Thank you Greg for going over and beyond with your customer service and directing me in the right direction for my battery/install.

  Monique Scales
3 months ago
These guys are very friendly and they can always tell you what you need for your vehicle. They're pretty much right on point.

  Hank Turner
4 months ago
When you know more about the parts than the staff, shop on line will get ya better results.

  Jessica Wilson
a year ago
Fair price on most auto parts. Most of the time if they don't have an item in stock they can get it delivered to the store first thing the following morning. Some cases same day if you order early.

  Kenneth GrDSabu Pack
a year ago
The young employees were rude. If it's not their fault the online store shows they have a part but they don't doesn't mean they should get rude with someone for showing them what the online store said they have in stock....... The online store needs a better way to match inventory for the store. The store needs to train the young folks being rude doesn't help them or their store!

  Rodney Deason
a month ago
This place is extremely expensive I can't afford it

  Eli Mendoza
4 months ago
The staff is really friendly and helpful.

  Isaiah Blue
5 months ago
Nice staff, good selection of product.

  Kathleen Pickett
a week ago
Friendly and knowledgeable staff

  Pretty P
a year ago
Their new manager, Mike, is really helpful and actually knows what you need to get your car right and back on the road! The store is clean & organized too.

  Tom Kendall
a year ago
I'm Tommy I work at O'Reilly's in Enon Ohio and it's my pleasure for sure I believe you should at least try to get it from there before you leave hard to laugh cuz I know we come in here soon and it's our job to make sure you're good I'll get faster service and maybe a chuckle or two once again thank you for choosing O'Reilly's.

  Allyssa Blas
2 years ago
Went in to see if any of the staff could help us with making sure our license plate would stay on after a mechanic place tore out the back the screws go in. John was an absolute angel and helped us feel like it won t be going anywhere on our travels! Overall had an excellent service. Thank you so much John!!

  Paul Catoe
3 years ago
Trust me I've been in sales for over 30 years.OReilly has a young man that works in there call HARLEY trust me he's 1of the best customer service people I've ever met. He's not lazy and will get the job done go check him out if u like quality customer service

  Keisha Smith
2 years ago
Thank You Nathan Thacker! At the Eden store. He went above and beyond helping. I arrived and the hose I needed busted at the store! They didn't have the hose I needed in stock so he found a piece of hose and put it on so I could make it home. Also he helped me find the hose I needed at another store. Thank You for making a stressful day into a blessing

  Michael Bennett
6 years ago
I called the store to inquire about getting 2 brake rotors turned. I was told over the phone that it normally takes 1 hour or so, but give them 2 hours. I dropped them off at 1030am and they said they would be ready within 2 hours. I went back to the store at 145pm (3 hours later) to pick them up and was told they only had 1 done and it would be a couple more hours. I went back to the store at 345pm (5 hours after dropping them off) and I was told the second one still was not ready. I was told it would be a few more minutes and I finally walked out of the store at 415pm. It took 5 hours and 45 minutes to turn 2 rotors.I never shop at this store due to the lack of customer service. I was trying to save some money by getting the rotors turned and it ended up costing me a whole day. They offer a service and I understand things come up, but when you tell a customer 2 hours and take almost 6 hours is unacceptable.

  kathryn g
a year ago
Super nice staff who didn't mind answering my questions and helping me get the right parts.

  Courtney & Joshua Jr.
4 years ago
Love love love this place..workers are very respectful and nice and very sweet toward anyone and everyone..they make sure u have the right parks before u leave the store.. will always come to O'Reilly never want to have to go to any other part store.. O'Reilly is the best

  Michael Hedgepeth
5 years ago
I like the service an pricing more at O'Reilly AutobParts than the other two major parts suppliers. They're pretty good at what they do at the other's but I've never gotten the wrong part at O'Reilly's, I have at the other two.. didn't say any name's...

  Jerry Grubb Jr
5 years ago
They nice and try to help you best they can sometimes you may get the wrong part but they do deserve four stars because if you need something they will go get it off-the-shelf for you so I say give them a chance make small businesses grow.

  Mike Starnes
10 months ago
Always helpful and nine times out of ten has the part you need. All other times they can get you pointed in the right direction. I'm a forever customer.

  Dwight Denny
2 years ago
Good place to get parts, bought oil filters, I was that I could bring 1 back and exchange it for the 1 that fit the car,a longer filter,I carried it back this guy would not exchange it, I won't buy anything from O'REILLY'S in Eden NC again,

  Blue Kenny Conners
3 years ago
This is one of my favorite automotive shops. Most of the time they have it in stock and if not they can have later that day or the next. Super friendly staff and knowledgeable

  Joshua Hale
3 years ago
O'reillys is always my go to place for auto parts, the staff are friendly, fast, and know what they're talking about. I would recommend this to anyone that needs parts fast, and at a fair price!

  Keith Shelton
6 years ago
They ordered a part for me and they said 3-4 days. Part never came and they never called. When I called them they said it had not been ordered so we ordered it again involving the manager. Then when the second one came in no phone call as well. When I called them they said it had not came in.

  Paula Jacobus
6 years ago
I went there for help with my cars check engine light and the battery from my other car. They told me that the battery on the car I was driving had a dead cell and I needed an alternator. They kept my other battery over night and then told me it could not be charged that it also had a dead cell.The two guys I dealt with were really rude to me I think because I am a woman. I'M NOT STUPID and don't have the money to throw at parts I DON'T NEED!!!!!!I took my battery to Advance Auto and guess what boy's.....IT TOOK CHARGE!!!! Kevin the manager checked my check engine light on the car I was driving......the battery was only low and the alternator is fine. So my advice when you go here for a check engine light problem or battery.....GET A SECOND OPINION!!!!!

  Michael Campbell
a year ago
Was more helpful and inquired my issue unlike advanced that said,nope don't have it and didn't offer to look either. Sooooi

  Teddy Stegall
2 years ago
I really enjoy going to O'Reilly's great part's and the people know what they are doing, would recommend to anyone.

  Joyce Williams
4 years ago
I ask someone to check key battery and he did and sold me batteries but they didn't work I want go there again it seemed like they didn't really want to help me ...never had that problem before it was all new people from before

  Melanie Harrington
4 years ago
My husband likes this store. The employees are friendly and very Helpful!

  Hugo Cerda
2 years ago
That guy it was so high he did find the part i was looking, and i was looking at it, then he told me they dont have it and thet dont know how to find it :( lazy MF