AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Russell
a month ago
Always helpful, and they articulate what you need in a way that anyone can understand. Great staff, and friendly. Highly recommend this location.

  Silvia Cardenas
a year ago
I was clueless about what to expect when I was going in to have the battery checked on, the gentleman was able to help out and made it work and replaced it. I even learned where my battery was. Lots of patience with me and explained to me what was being done.

  Tylan MIchael
11 months ago
Knowledgeable and Informed staff. I usually speak with either of the 2 ladies that work here or one of the 2 older gentlemen that work here for they are seasoned and know their stuff.

  sandra boyte
10 months ago
Walked in no one ever spoke to me to ask if I needed any help. Got what I needed and checked myself out. Still no one spoke to me.

  Brian Crabtree
a year ago
Extremely friendly and knowledgeable staff. I'm always able to find the part that I'm looking for either right away or they can have it for me the next day. Prices are consistently as cheap or cheaper than the competition.

  Ryan C
2 years ago
One of my lesser liked AZ's in the state. No offer for assistance given 4 employees in the store and me being the only customer in there. Big difference between Advance and AZ however even the Advance in Eden I found to be less than eager to help. Customer service in Eden is very rare, don't expect it.

  Patricia
2 years ago
I left the interior lights on inside of my car for approximately 5 hours last night accidentally, so my battery needed to be recharged a little, I went to Auto Zone they recharged my battery up to 100% charge, the battery light then went off, and I haven't had anymore problems with my battery anymore since they recharged the battery. Theywere very friendly and helpful.

  angel simmons
a year ago
Yes I had to go get a part for my car they are very helpful they will look up stuff when you don't understand what you really need but you describe what best of your ability and they help you out as far as they can go and get you where you need to go I thank them for that the staff is very nice

  Bernadette Sage
10 months ago
The BEST!! Great and helpful people work here They get you in and out fast. Still great

  Jinna & Johnny Brim
2 years ago
Always very nice friendly informative employees over the phone . Tell me exactly what I need to know and always friendly and respectful about it. Great job guys

  Dwight Denny
2 years ago
They sell racket pinion with life time warranty that was replaced 5 times in less than 11,000 miles, they would not warranty the 6 the one, they are the worst racks , very unsafe, they were installed by Josh Smith, Everytime, but they didn't tell me that they were from auto zone, I was told that they were using Napa racket pinion, folks don't buy a racket pinion from auto zone, it cost me over 1400.00 the first time, they put a Napa racket pinion in this time another 900.00

  Reggie Manns
a year ago
The employees went out in the rain and installed my wiper blades. The entire staff was very nice and helpful

  Fahne Light
a year ago
Very nice store very friendly people who are willing to help as soon as you walk in have most items that we need

  Jesse Smith
4 years ago
Very kind and help people. Manager was helpful in guiding me in fixing my driverside window issues. His employees were very helpful in assisting customers as well. Over all I would definitely recommend this store.

  Lauretta Keen
3 years ago
Going there for decades. Employees knowledgeable. Willing to help out when I dont know what Im doing. They will come outside to look at vehicle or help in a heartbeat. Saved me lots of money over years. Use the reward card.

  Lisa Wilson
2 years ago
Wonderful experience they tested my battery for me it showed it was bad I bought a new one and they changed it out for me. Very kind pe6! I appreciated them so much!

  Michael Myers
a year ago
Came in the store twice to get brake pads and even brought them one the second trip too compare with the new pads and they still got it wrong.

  Vernita Muhammad
5 years ago
Awesome! I had to get a replacement battery and when he was changing it out he had some problems But with some help and they got me back on the road! I am very thankful to them for the labor of service they gave..above and beyond! Thank you!

  John Webster
a year ago
Doug and everyone here is very helpful. The best place to go in Eden for auto parts without a doubt.

  Hank Turner
2 years ago
Under staffed during peak day. Commercial sales staff (2+) huddled up and hanging out talking and laughing while one person ran everything from front counter

  connie sams
6 years ago
I wanted to give a 0 star. I called Saturday, December 30 2017 and ordered a part. She said the part would be there that afternoon. The woman working took down all the info and phone number and even said my name when she looked at phone number. We went over times the store would be open because of New Years. Told her it might me Monday morning before I picked it up. Had a mechanic lined up today. Went this morning and they had no record of any order. Had to drive to Danville Virginia to get the part. Advance Auto in the future for me and my family!

  Malia Swift
7 years ago
If I could give this location zero stars I would, but unfortunately I have to be generous and give it 1. My 19 year old brother took his truck here because he was having battery issues. He took it around noon and a sales associate removed his battery and offered to charge it for him. My brother left and came back around 3pm but the sales associate that had helped him originally had already left for the day. Instead, some other jackass sales associate was there but unfortunately he was too busy trying to impress a girl (you work at Auto Zone, get real) to help my brother put his battery back in his truck. He was incredibly rude and refused to help him even though THEY are the ones that removed the battery to begin with. I understand putting a battery back in a vehicle isn't rocket science but if you or another member of your staff removed it in the first place then the least you could do is help your customer place it back in the vehicle and make sure it was installed properly. Customer Service is lacking at this location to say the least.

  Tangelia Stophel
2 years ago
Great people and place to go when you need anything for your vehicle I always see Wanda...

  Kenneth Banks
3 years ago
I went there today to see if they could fix a rollator that had a bent axle . They stayed with it and fixed it. They were wonderful.

  Gary Gmanf61nc Fagg
3 years ago
Most of the employees here know what they are doing. Some of them not as much. They normally have what I'm looking for and if not they can have it the next day

  Laurie Thacker
2 years ago
Employees were extremely helpful and provided me the assistance I needed

  Karen Perry
a year ago
I found exactly what I needed & the customer service was great.

  Brian Moore
7 years ago
Gave me wrong information. Luckily I was able to fix what I needed without their help. They were too busy trying to send me to their partner autoshop.

  Jason Craig
2 years ago
If you need it they have it on hand or can get it overnight usually. Great customer service in store

  Sydney Evans
3 years ago
They did a good job due to covid tgey really couldnt help me