United Paint & Body Shop

4.4 (38)

  815 E Trinity Ave, Durham, NC 27704
  (919) 956-8113
  facebook.com
  Claimed

Auto body shop Used car dealer

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jaleesa Ames
a year ago
So I had to get a wheel baring done on my Honda accord in dec.I bought the parts had to get it welded they don t own a welding machine. They had to get it welded it elsewhere the part was faulty so they say. I bought another part I think they just wanted to buy the part so they can charge me more. Anywho got the wheel bearing replaced again same day. In January I texted the was working on my car to make them aware that the wheel bearing was bad. They asked me was I sure of course I was sure because it s doing the same thing it was before. I don t live in Durham. I stopped driving that car for a while started back driving that car and after work I stopped by to show that it was what he was supposed to fix before he call himself trying to niggarig it and stop the noise that didn t help he said he was going to order a part told me to call in the following morning I called no answer I texted. No response at 8 something I texted and here it is days later and still haven t heard anything told him this was bad for business and not how you do business. If I have to pay someone else to fix it it will be other issues that they will have to deal with because I don t I ll get ALL OF MY MONEY BACK! I wouldn t recommend Brad Royster working on anything. And being that he works there I wouldn t recommend this shop to anybody bad business

  Jasmine Pixley
a year ago
I previously bought a car from one of their salesman and it wasn t in the best shape like I thought it was. They came to my rescue replacing my starter and sending someone to help me when I was stuck at a fast food restaurant when it wouldn t crank. They really went all the way out for me and honestly probably did more for me than any normal business would have.

  Kidz Kamp
2 years ago
Where do I start? This business is simply amazing! My family and I have been using there services for over 15 years! From car replacements, to body work, to painting even down to maintenance work! Extremely professional, reliable and simply a life saver! The owners not only communicate with you with updates but they go above and beyond to make sure their customers leave satisfied and happy, without breaking your pockets like other body shops around. UNITED PAINT & BODY is the BEST hands down. Don t hesitate to reach out to them CALL THEM NOW!Services: Transmission, Tires, Steering & suspension repair, Painting, Auto engine diagnostic, Body & Trim, Welding, Brakes, Air conditioning

  Rebecca
3 years ago
United Paint and Body is a family owned and operated business. They are honest and fair in their timing, pricing and service. They made my 04 Lexus look nice and fresh after replacing both bumpers. Most importantly - their prices were at least half of everywhere else I went. I felt their pricing was the most honest. Not because it was the cheapest either, but they didn t tack anything on, or add a fuss, they just break down what they will do and then do it. I was talking with the owner via text message to handle any questions.This is the exact type of business I like to give my money to - local, family owned, experienced, community oriented, friendly.Services: Painting, Body & Trim

  Romona Anderson
2 years ago
I absolutely love their customer service. Great place to buy a car.If you 're looking for phenomenal service and a family atsmophere this is the place.I would like to thank the staff for the exceptional repairs made to my 2013 Dogde Dart. A special thanks goes out to Carolyn and her husband.

  Deelorean Moore
9 years ago
If you want fast reliable service please visit United Paint & Body. I had an issue with a part from the dealer that was damaged. The owner made sure that we got the correct part and did a fantastic job with blending my bumper and truck with the rest of the car! Very professional service and courteous.

  Anisah Muhammad
2 years ago
Alhamdulilah! All praise and thanks are due to God! When I tell you they were on the money... I can't Express how pleased and thankful for the work they did. My car came back like it was off the lot. This is a blacked owned family business. Mom, Dad and their wo sons were awesome and professional. They took no time and was reasonable when it came to pricing. I was out of town and a 18 wheeler side swiped us. I looked them up on google and Alhamdulilah! They took my car right in and had it for me in 3 days. Again, thank you United Paint & Body Shop. You made it most easy and affordedme a smooth transaction and experience.Service: Body & Trim

  Atu
2 years ago
Professional service from start to finish! They knew what needed to be done and then went over and above to make sure I was taken care of, even after they d been paid. I can t say enough good things about my experience here, will definitely recommend and be back.

  Dhiman Bose
a year ago
Fantastic experience!!!. They are some of kindest and honest folks I have come across. I wish them many success in their business.Service: Body & TrimService: Body & Trim

  cherie parker
4 years ago
I was very please with the work Unites did with my car. Im a very satisfied customer. Took several business cards to pass out to my family & friends if they should ever need work done on their car

  Henry Baldwin
2 years ago
I purchased a 2003 car from United paint and body 5 years ago with 162000 miles and have not had any problems with it. H.baldwinService: Body & TrimService: Body & Trim

  Tyquan Carr
4 years ago
I've purchased several cars from here. Each time, they raise the bar of customer service. Reliable used cars and friendly service. I highly recommend shopping here if you're in the market for vehicle.

  Beverly Baldwin
2 years ago
After my car was involved in an accident I took it to United Paint & Body Shop a family owned and operated business..I was given excellent customer service and all my responses were prompt and professional..I was given updates on my car's repairs and in the end I was very pleased with the work they did..I would definitely recommend them to my family and friends.. Service: Body & Trim

  Sharonette Smart
2 years ago
Carolyn and Brad Royster owners of United Paint and Body and Awesome! My daughter loves her new car. Thanks United!

  Stone Fremen
8 years ago
BUYER BEWARE!Sold me a used car that drove good for a test drive, after purchasing, I found out it had a bad engine with cracked head, undriveable after it warms up.Typical used car salesman except worse!

  Vincinta Bentu
5 years ago
Every time time I take my car here all work is completed in a timely matter and done correctly. The Owners are professional and really passionate about taking care of their customers.

  Antonio Wardrick, Sr.
2 years ago
They where great car looks like it's never been damage highly recommend

  Deloris Harris
2 years ago
Carolyn is and her family is very nice and very helpful I like them a lot

  Janissa McLamb
2 years ago
I ve been coming to these guys for several years now . No matter what I need done they do it for me & they complete the job in a good amount of time !Services: Painting, Body & Trim, Oil changeServices: Painting, Body & Trim, Oil change

  cokil wall
2 years ago
They always get me right. Very professional

  Donald Jackson
5 years ago
Brad and his family does a great job..

  antonio sancez
3 months ago
Great folks

  Edna Wilkerson
3 years ago
Best place to purchase a vehicle

  Michael Dwomoh
3 years ago
Honest and warm team

  Kiz Carter
4 years ago
Chad is great...

  Adolfo Magana
5 years ago
Not recommended

  Opening Hours

Monday 8 AM-5:30 PM
Tuesday 8 AM-5:30 PM
Wednesday 8 AM-5:30 PM
Thursday 8 AM-5:30 PM
Friday 8 AM-5:30 PM
Saturday Closed
Sunday Closed

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