Tri-City Auto Care Tire Pros

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sid Chambers
5 months ago
This was my first visit to this auto repair business. It was recommended by the dealership where I had purchased my car. I needed an oil change, tire rotation and state inspection. It was very easy to schedule my appointment. When I arrived, my car was taken back very quickly and was completed in less than 90 minutes. The waiting area was very comfortable and I even got a complimentary sausage biscuit while I was waiting. Although that may not be normal, I did appreciate it and the free coffee. Even without the free biscuit, I do plan on using this business for my future automotive repair needs.Services: Tire rotations, Vehicle Inspection, Oil change

  Darren Skeen
3 months ago
Been going to Tri -City for years. Yes, I get good service at a fair price. But I keep coming back because I can trust them. Good news or bad, I know they are doing their best to look out for me. With that goodwill they have earned my business for now 9 different cars and counting. Thank you Tri-City for always doing the right thing.

  Kathryn, The Budgeting SLP
5 months ago
I am so grateful to have found this business. They are truly honest and give the best service and prices. As a young female, I often feel a little apprehensive taking my car to be serviced at dealerships bc I don t know if it s a fair price or if I even need the service. With Tri City, they never try to up sale me and I always feel like they have my best interest. I love that it s a family business too. They are doing a great job. Highly recommend!Services: Tires, Tire rotations

  CR Wilson
4 months ago
Family owned. Great people. Fair pricing.Kept me informed beginning to end as they took care of electrical issues with my Prius. Also got an oil change and tires rotated.Highly recommend these folks!

  Dan Martin
6 months ago
Service was done well. I rated 3/5 because I called ahead to ensure they had an open appointment and my car wasn't looked at for over an hour after I got there.A quick patch and plug took 2 hours out the door.Other than that, good price, good service.

  Mindy Fraiser
2 months ago
I have been going to Tri city auto for several years for routine maintenance. The entire team from top to bottom are experienced, honest and knowledgeable. I highly recommend this business.

  Marcus Walton
4 months ago
I brought my 2010 Honda Fit into Tri-City because I had been told by the employees at another place who had installed some new tires that one of my wheel studs was cross threaded and the nut couldn t be put back on, I d have to have a mechanic put in a new stud. One mechanic at another shop said it d probably be $150 in labor. Tri-City was able to save the stud by simply rethreading it, saving me $75. I have found them to be honest, helpful, warm, and personable, and to have taken an interest in my welfare as a client and be concerned with more than just the bottom line of money. I can t recommend them enough!

  phillip hargett
4 months ago
They did excellent job changing out my tire. Also, a short amount of wait time on a busy day! We so grateful for the service and professional care.

  Sher Fran
6 months ago
Fantastic service! So easy to make an appointment, location is super clean and nice. I was so happy with the quick and efficient work that was done with my tire. I can t recommend this place enough! Jennifer is awesome too!Service: TiresService: Tires

  Stephen Costello
5 months ago
From making the appt to taking good care of my Honda Fit, these folks could not have been more courteous and efficient. Beats the heck out of messing with a dealership. HIGHLY RECOMMEND!Service: Air & cabin filter replacementService: Air & cabin filter replacement

  Justin Dillree
4 months ago
Everyone was so friendly and they did a very good and honest job. I appreciate finding a place like this because this kind of quality is so hard to come by. Thank y all so much! I found my go-to crew!

  Kathy Iannucci
8 months ago
I came to them after having a flat tire in rt 85 on my way to Baltimore. Kristy was very kind and assured me they would take care of replacing the tire right away. She had one of their more experienced technicians examined the other tires to insure that there were no other potential issues. Thankfully the other tires were ok. With that done they slipped my car into their schedule and I was on the road again within about an hour total. I also asked them if they could also check my fluids (for my peace of mind) which they did graciously! I made it back to Baltimore without further problems. I am grateful for their kindness and graciousness! I will recommend them to anyone driving down their way!

  Kristin LoBiondo
7 months ago
Jennifer and the team at Tri-City are amazing! They kept me updated throughout my car s service, transparent, and didn t treat me like a dumb car owner like most places do. Highly recommend their service to anyone.Service: Electrical repairService: Electrical repair

  Hanna Beers
9 months ago
Tri-City Auto Care is the BEST! They are so kind, communicative and provide the best car service in the triangle. I live 30 minutes away but choose to drive the distance because of the high quality service they offer. They are affordable and never make me feel like I m being taken advantage of.Service: Auto brake repairService: Auto brake repair

  Sanjog K.
5 months ago
Great people, even greater work. Especially if you have a hybrid vehicle. The lady at the front desk would remind you of your mother-in-law but in a good way.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Julius Davis
3 months ago
Just moved into the area was my first time here, the sales department was very nice and made my appointment and out the same day!

  Matt Poole
5 months ago
Great first experience. Friendly staff. I scheduled an oil change. On arrival, they started right away and completed the oil change in a timely manner.Service: Oil changeService: Oil change

  Gail Mills
5 months ago
Easy to get appointment. Did not have to wait. Very knowledgeable and friendly staff. Great folks at Tri-City Auto Care!Service: Vehicle InspectionService: Vehicle Inspection

  DRange
10 months ago
I used to be a regular TriCity customer for my 2003 BMW convertible. They were great then and they are great now. I went to them with my 2019 truck that needed new tires. They came in $300 below the dealer, gave me a loaner and were gracious enough to let me change my tire choice after I dropped off the truck. Jennifer noticed my tag was expired and offered to do the inspection too! TriCity is awesome, with a personal touch and thorough staff. Ty!

  Rachel McClain
5 months ago
Excellent, professional, timely service. Very grateful to have found such a quality, trustworthy mechanic shop for my hybrid.Services: Auto battery replacement, Auto engine diagnostic, Vehicle Inspection, Auto maintenance, Battery, Oil changeServices: Auto battery replacement, Auto engine diagnostic, Vehicle Inspection, Auto maintenance, Battery, Oil change

  Samantha
8 months ago
I came in for what I thought would be a tire balance and state inspection and ended up needing a new set of tires due to an alignment issue. Everyone was so patient to explain the issue and pricing. It was the best experience I ve ever had and I m so grateful not just for the amazing customer service but also for the free snacks, coffee, and Wi-Fi. I ll definitely be back.Services: Tires, Vehicle Inspection

  Tyler Cooper
11 months ago
Always straight shooters here. They honestly speak to you about your cars condition and try to offer a range of solutions to help meet you with options that fit your financial means, at a price point significantly lower than what the dealer will charge you. Pretty Good about turn around times too. Been coming back here for years as they have the best place to get our Civic Hybrid and Prius repaired. Would recommend to anybody looking for general maintenance and mid-level repairs to your hybrids or conventional vehicles too.

  Susan Kennedy
8 months ago
The Tri-City staff had to order the tires I selected for my vehicle. They had them within 48 hrs, and installed on my car the day after receipt. Prompt, friendly, & competitively priced. I'll be a repeat customer.Services: Tires, Vehicle InspectionServices: Tires, Vehicle Inspection

  Ali Bowditch
10 months ago
Lee s Towing rescued me off of I85 and towed me here on their referral. I was out of town and just passing thru when my car cut off on me and wouldn t start back up. Right away upon calling, Kristy was delivering first in class customer service. The whole experience from start to finish was excellence. The repair, labor and tow was affordable and straightforward on the invoice and I was up and running and on my way WITH a warranty! If you re looking for a place that cares as much about what you need as you do, go to Tri-City Auto Care. Jennifer and her team take good care of their customers! I ll be forever grateful to Lee s Tow for steering ;) me here.Services: General repairs & maintenance, Vehicle Inspection, Car towing, Auto maintenance

  Cheryl Belcher
5 months ago
I have been a Tri-City customer for over 10 years and have always had excellent service. By chance a problem is not fixed, they will continue to work to resolve the issue. I have always felt that they provide an honest evaluation of my car issues and recommend what must be repaired versus what would be nice to correct but does not affect the functioning of my older vehicle. It is especially nice to have access to a loaner vehicle (or shuttle service) since I am a one-vehicle household and need transportation. Also, knowing they are a Christian business makes me know that all dealings are honest, and they are trustworthy. Updating Oct 26. 2023 - was able to get car inspection appt to fit my schedule and added oil change and a couple bulbs that needed replacement. Waited for vehicle since a short service.Services: Vehicle safety inspection, Oil change

  Denise Pitts
a year ago
Great service. They were able to take care of my four tires promptly without an appointment. The staff was friendly and efficient with smiles. I will continue to go to them for future work on my Mini Cooper. I would recommend them them in a heartbeat.Service: TiresService: Tires

  Jonathan Patoka
8 months ago
Despite the current culture of long waits and delayed service; Ken, Jennifer and team were able to accommodate my need for repair while helping me get to work on time. The issue was discovered rapidly and repair was well under my expectations for cost. If you are in need trust this family owned and operated shop above all others.

  Ellis Monroe
11 months ago
Racist staff and owner! They took my car in to work on n it and never fixed it. Charged me because it took them so long to even tell me they couldn t fix it. They never looked for the part for my car. I found another mechanic that will fix the car in one day. Told me I needed a steering column when the whole time I just needed a part for the column. They treated me with disrespect and tried to charge me extra. I arrived and my car was in worse shape than when I left it. I had to ask them to put my steering wheel Back on because it was off even though it came in on.

  Rachel Royce
a month ago
Great service for car inspection. Nice waiting area.

  Rebecca Hessenauer
a year ago
After my tire pressure dash light came on several times I knew I had a slow leak. Tri City Auto repaired my tire and replaced the sensor. When the dash light came on again after I left I called them and they saw me right away. They were able to figure out the issue and I wasn't charged twice. They also had a play room where families with kids could wait. They also offered water, coffee, and snacks. Bathroom was extremely clean. Staff was very friendly. Services were affordable. I would highly recommend them to anyone in the Durham, NC area.Service: Tires