Precision Tune Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nadeem Khan
a month ago
Although I've been a customer here for years, the quality of service has seriously declined. Not every client is handled in the same manner.�Recently, I did a state inspection and an oil change. My car has no tints, yet they charged me an extra $10 for window tinting. Secondly, no one gave me comments on the courtesy check they ran on my car. Please treat everyone equally.

  Lori Collins
3 months ago
I've been using this shop for 20 years they always take care of me. Took my car to jiffy lube to get it inspected. They wanted $85 to clear the headlights. Not change the bulbs just clear the glass. I said nope ... Took it to my guys at Precision Tune and got it done. No problem.

  Pascal Monmoine
a year ago
so hard these days to find any car shop who is not pushy... but I got super lucky today to get my brakes repaired and car serviced at this WONDERFUL shop... co-owned by Bryan and Marty... both equally kind, helpful and not pushy at all! ... and not trying to "oversell" me anything like most repair shops always do! :(I LOVED my experience with them! ...and super conveniently located too!I highly recommend them!!! Services: Transmission, Brakes

  Mike Best
5 months ago
I don't understand how this place gets so many good reviews. That too must be a scam. First off, Marty told me it would cost $200/hr for a diagnosis ticket. So immediately I refused that, but still managed to get my oil changed and wheels rotated. I left the shop and my vehicle was shaking roughly. After bringing it back, they told me my wheel wasn't put on correctly but they fixed it. So when I got home I decided to check my wheels and what do you know. They didn't put all my lugnuts on. So I'm back now to get that done!

  Ray Carlyon
3 months ago
I'm visiting my son in the usa. He took his car for repair to precision tune auto care. We were fearing the worst,however they diagnosed the rattling noise was the heat shield underneath the exhaust had rotted out.Their honesty and integrity was 2nd to none.I would recommend anyone needing work doing on their vehicle to use this garage.Thankyou for the repair at a very cheap cost.Danny and ray

  Terry McCann
2 months ago
It took 5 minutes before someone came to the desk to get me serviced. I would assume short staffing. It wasn't that busy but someone should have greeted me quicker.

  Kyle Christiansen
4 months ago
Would not pass my fianc�s car inspection without letting them change the windshield wipers for $60: an easy $15 dollar job should not hold up passing your inspection. Very disingenuous. They should have let her know her wipers needed to be replaced rather than setting her up to come back for another $30 appointment if we were to do it ourselves. If you go there, lookout for scams.

  Adam Morris
6 months ago
I made a visit to Precision at 7:30 am (ish) ,Saturday morning nonetheless, with hopes of getting an oil change and being out by 10:00 am. Marty, one of the Auto technicians, assured me that they would be done by that time. I was hesitant to believe them based on previous auto trauma and the fact that it was a rather busy location. However, I was brilliantly surprised by a call that my vehicle was done with repairs even earlier than the time predicted. I am grateful of the service accompanied by the wonderful attitudes of the technicians.Thank you and Take good care,Adam M (2005 Toyota Cam) Service: Oil change

  Kiara G
5 months ago
I had a very pleasant experience here after leaving Jiffy Lube with no success. I was able to get a state inspection within 15 minutes. I would definitely visit this place again!

  Mark Travers (shinsekaisamurai)
9 months ago
I've been bringing my vehicles here since 2016.They do good work, for a fair price, and don't make stuff up.I had brakes that were squeaky, so I brought my car here, thinking I needed new pads. They checked and said I had enough left to not need work done for a while, and charged nothing. Much ater, when they did need to be replaced, I brought the car back to them that kind of honesty is refreshing.I had one issue They worked on, and made repairs to. Not long after it came up again, so I called them. They had me bring it in, they found an issue and fixed that, without charging me since it was from the work they had done before.So long as I see Marty there, I know I'll be treated right.

  PShirrell Yelverton
8 months ago
I've been going to Precision Tune on hwy 55/54 for yearssssss! every car I've had since 2000. my dad went there and taught me the same. Marty, his other partner, and their crew are the best! you MUST get there early

  ray zhang
a year ago
Marty is one of the coolest and nicest guys in this industry. I have a lowered car and it is an absolute headache to align the car, especially done right. These guys went above and beyond and gave it their best effort to give me the best possible alignment they can provide, despite the difficulties. Once they were done, it was the best alignment I've ever experienced. everything was to the T and drove smoother than it ever had before. This will be the ONLY place I'll trust with my alignments in the future. Not only was the work excellent but they were very accommodating. I had to remove my bumper to get it on the lift and they let me store it there! They even stayed late the day before to chat about the work that needs to be done on the car and even some advice. great group of guys and great service

  Shirley SM
a year ago
Marty,Thank you for being such an honest and reliable Auto care store! I appreciate everything you ve done to fix my Alfa Romeo after you ran into an issue. Trust is above everything and I truly respect your honesty in admitting the issue you ran into and for helping fix my car at the dealership.You went above and beyond to communicate, help and provide a rental while my car was being fixed.Highly recommend this place. They walk you through everything the car needs and also recommend on fixes that are needed in the near future. Cant say the same about a lot of auto stores Ive been to. Will definitely be coming back and recommending friends to check this place.Thank you Marty! You are really awesome :)

  Kathie Felter
8 months ago
The place is well run and organized. They explain everything that has been done with your car. They treat you with respect.My only complaint is that they do not take appointments and my wait was long.

  Percy /ASTRONAUT Status
4 months ago
Great place .Tbey didn't charge me the full.diagnostic price because it only took a few minutes to diagnose ..An honest place to go to

  Rallo Vulpus
a year ago
These guys rock. Really glad I found a local mechanic place near where I live that I can feel comfortable about getting good advice from that won't charge more than a fair amount.These folks will fix you up, tell you exactly what you need, and won't try to price gouge you. The one time I put off a recommended piece of maintenance, it ended up being more of a fix out of town. I do whatever they recommend ever since.Highly recommend for everything, even just a regular oil change

  Mukesh Rai
2 months ago
Not very happy I spend $897 dollar my problem was not dived for from my house so I can t go again and again. So it s ok

  E Hazel
a year ago
I have been getting my oil changed here for 10 years or more. My key was already worn, but the immobilizer chip got lost while my car was being serviced. Marty was sincerely apologetic and made sure everything was handled for me. I am pleased at the level of customer service provided. Thank you for taking care of me and my little Honda!

  Zachary Williams
a year ago
Brian is the best mechanic I've ever dealt with and the reason I've been bringing multiple cars here for years. Really everyone is friendly though but the best part is I always know I'm getting honest feedback. Countless times they have proactively given me cost effective alternatives and most recently they didn't charge for some diagnostic work when they realized it would save me money to have a dealership do the repairs. They will continue to be my first choice repair shop for years to come. I highly recommend!

  Susan Kramli
7 months ago
Several years ago when I moved to the RTP area, I heard a noise while braking. I went to a brake place nearby and was told I needed all new brakes and it would cost hundreds of dollars. I didn't have the money at the time and had to put it off. Unfortunately, the noise got worse and I pulled into Precision Tune which just happened to be close to where I was traveling. As it turned out, it was a simple fix, although I don't remember specifically what the problem was at the time. This Precision Tune has been taking care of all my car needs since. It's probably been about 20 years now. I can't say enough good things about Marty, Brian and their team. Once you find a business who exhibits integrity and treats you like family, there's no reason to go anywhere else! They have always been able to find and fix whatever issue I've had with my car. And, I travel quite a ways now to do business with them.SusanServices: Tires, General repairs & maintenance, Battery

  Brenda Gilliam
7 months ago
Great customer service great oil change price. It is first come first served but you can t beat the prices. I get my service at the Chapel Hill Blvd location in Durham.

  Samir Jain
a year ago
I love going to this place. Recently I visited on 08/27 for my vehicle safety inspection. While waiting I had a great time. The person at reception was very nice and had a good sense of humor. He kept his visitors entertained.He really loved his job and created a great positive vibes.Services: Vehicle safety inspection, Auto maintenance, Oil changeServices: Vehicle safety inspection, Auto maintenance, Oil change

  Andrew Kirby
2 years ago
I have used this location for alignments and tire installation several times now. Specifically, I usually interact with Marty, one of the owners. He has always gone above and beyond to ensure I leave happy. I just had my car aligned today and needed special care taken to ensure specific alignment specs were met. Not only did Precision get the car "within spec", but they *PERFECTLY* matched all four corners to my requested specifications. This is typically a chore to achieve, but the gentleman that performed the alignment truly went above and beyond to get everything right. If you want reliable, competitively priced, and incredibly friendly service, you can truly rest easy at Precision Tune. Marty and Bryan (co-owners) will always make sure you are informed and happy with the service.Service: Wheel alignment

  Zachary Judge
a year ago
Come here for honest work.Backstory: Went to another shop initially for brakes and tires, but they forgot to do my brakes. The other place told me I had 5% brake life left on my front brakes, when they tried to get me to come back for another appointment they quoted me over $200 more than any other shop.When I came in for brakes, they checked them, brought me out and showed me how much brake pad I had on each tire and that I still had at least 6 to 7k more miles before I needed to even worry about changing them.So instead of spending $680 at the other place for parts and labor I didn't even need, I paid less than $15 for a brake inspection and peace of mind.I will definitely come back when it's time to get my brakes and any other work done. Honest businesses are very hard to find.Service: Brake service & repair

  Sabrina Waters
3 weeks ago
Great customer service and competitive tire pricing.

  Yvette Flounoy
a year ago
I wanted to add a comment to my rating. I have used this location for years and find that the owners are extremely honest, trustworthy, and caring. They take time to explain issues with your vehicle and charge very reasonable rates. If they say a repair is needed, you can trust their word unlike many auto repair shops these days.

  Paul Blades
2 months ago
Fast and straight forward service. Honest pricing. Professional staff.

  Megan Adams
11 months ago
Most auto places are rude and slow. They were very polite and fast. Also didn't try to trick me into getting anything else done than my oil change. Will go back!

  john kim
2 years ago
They have been a great place to take for repairs but I see a shop fee of $40 for repair on my window regulator. Seems a bit excessive. The part charged was $380 but I see the average price for the part is around $250 on the internet. I understand charging a bit more for parts is common but again, it seems a bit more than others. I used to take all my work to them but I will be shopping around now.Update. the owner called me directly and offered me what I thought was a fair adjustment. I didn t ask for an adjustment by the way.I ll continue trusting them with my vehicles.

  Anshu S
a year ago
don t come here for a state inspection unless you like waiting around for 1-2 hours for an inspection that takes 15 minutes.the first time I came (earlier this week), I was told that I was 3rd or 4th in line and it would be about 30-45 minutes. but the inspection bay was open for the full hour that I waited before they even got started. spent close to 2 hours there in total. ok fine, sometimes it happens. except it doesn t seem to be sometimes with this place.unfortunately for me, I didn t pass due to a tint issue, so I had to come back after getting it fixed.got the issue fixed and came back first thing this morning. I arrived a few minutes after 7:30 when they open. there was 1 person ahead of me (they were in for an oil change, so different bay), and I was told I was first in line for a re-inspection. if i m told that i m first in line for an inspection at 7:40ish, why then does the inspection bay sit open for another full hour before someone starts on my car at 8:45? again, ended up spending almost 2 hours of my time there, for an inspection that takes 15 minutes to complete, all while the inspection bay sits completely open both times I was there.either not staffed appropriately or just not managed appropriately. won t be back.