High Tech Auto Care
4.6 (87)
4647 Hillsborough Rd, Durham, NC 27705
(919) 309-9987
hightechautocare.net
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chelsae Geller
7 months ago
I've been here a few times for routine maintenance and have always been very pleased. Customer service is awesome and I don't ever feel like I'm being "taken advantage of." I asked for them to look at my air filter today, as a matter of fact, because I thought it might need to be replaced. The tech came back in and said "nope, you're all set!" (Something I feel like wouldn't have happened at some previous places I've been to!) I appreciate their honesty and high-quality care! Plus, Duke (their black lab) is super cute!
Steve Howard
4 weeks ago
Great place to get your auto repaired. Highly recommend. Fair, honest and trustworthy.
Teresa Minor
9 months ago
I would have given High Tech Auto care a 10 very please with the work they did on my car, and the price beats any other place i have went too in the pass. My car has a new home for all his maintenance work, thanks to High Tech Auto care great job.
Sally Derr
a year ago
I have been going to this mechanic for 23 years. They always give me a fair price, never pressure me into unnecessary repairs, and make sure to keep my vehicle well cared for so that it will last. I ve had my car for 15 years, and High Tech always gets me the repairs I need when I need them. These are people you can trust.
ichabod crane
a year ago
These people are the best. They repaired my old truck. I think they are among the most competent and courteous individuals that I have ever had repair any of my vehicles.
Jessica Starich
3 years ago
Ed is absolutely wonderful. He worked on my 1978 Fiat and took the time to explain everything to me and even did a few extra tweaks. His prices were significantly more reasonable than other shops I ve been to. They are also some of the nicest people you ll ever met. Can t recommend this place enough!Service: General repairs & maintenanceService: General repairs & maintenance
Lisa Best
5 years ago
Great mechanics and prices..but, shop and parking lot needs working surveillance cameras since the shop is not liable for theft or damage. My car was was vandalized and items were stolen. I really was shocked since I never had any issues in the past. My doors were left unlock when I returned to pick up eventhough I was told they lock all cars. Please beware that this could happen to you so I suggest you stay with your vehicle when service is done to ensure your car will be secure under your own watch. Very disappointed !
Elijah Carter
4 years ago
On my way to Georgia, I manage to pick up a bolt in my tire. These folks were the closest tire shop that was open, and they agreed to look at it right away. They put in a plug, but it was too big to safely drive to Georgia on. These nice folks called around to find a tire shop that had the right size in stock and could work me in same day (this was around 5:30pm, mind you). They found one and sent me on my way, and they didn't even charge me for the plug. Very kind folks, even near closing time on a Friday afternoon.
Barbara Bailey
5 years ago
Ask for Susan to get you to the mechanic that's right for your needs. Overall, this is an honest business in a world that isn't. Ed and Debbie, the owners will work with you to explain what is going on with your vehicle, what needs to be done and what can wait all with fair and honest rates. They will take care of your needs with professionalism and honesty. And if you're lucky, you get to meet Duke, the office mascot.
Eyan McFarland
7 years ago
Great customer service. They are family owned so they care more about the job rather than a big chain company who doesn't care about a few complaining customers. Have had my BMW 750I, Mercedes GLS450, Mercedes ML350, Chevy Cruise, GMC Denali all serviced there many times and have never had a problem. Always very polite and very great prices. Bay's where car's are worked on are wide open so you can watch them as they work. Very friendly and helpful would recommend to anyone in Durham.
Allen Davis
5 years ago
My daughter put kerosene in her fuel tank since regular gas wasn t available at the gas station (post Hurricane Florence). I turned the car over to High Tech Auto Care and they completely took care of me. For a crazy reasonable cost, they cleaned out the tank and fuel injection system and got the car running just fine. All done in one afternoon. I m just thrilled to have High Tech Auto Care close by to help care for our cars!!
Thomas Mrotek
3 years ago
This was my first visit to HTAC and from the first phone call to picking up the repaired truck, they were professional, prompt and thorough. They charged what I felt was a very fair price for their services. I will certainly be taking my vehicles there from now on.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
JOLLY CARROT
7 years ago
Ed and Debbie Gaydosik, owner of High Tech Auto , have been our family's auto service center for more than thirty years. They have built a business on honesty, fairness, and quality of service and have never once let us down. I am proud to give them a 5 star rating in an industry that a 2 star is considered average.Thanks Ed and Debbie for all you have done for us; we look forward to many more years of friendship and service.
William Medlin
3 years ago
This place should hold a five star rating. The staff was very helpful & informative. Technician was easy to understand explaining his findings & guided me with best course of action. I highly recommend taking your car to these people because they truly care.
ArtisticOverload
3 years ago
I have been going to High Tech for more than 15 years. They are always professional and the people that work there are the best in automotive care. Trust your car to these guys they will not gouge your wallet!
Tami Reichert
3 years ago
I have used their services for years, but entered their facility yesterday to find the person behind the counter and at least one mechanic inside not wearing masks. I originally made an appointment for later that day, but called before I went to raise concerns about safety. When I alerted the same woman over the phone that I wouldn t use the service if they weren t wearing masks when I returned, she very quickly said, thank you, bye, and hung up. Very disappointed in this response, in the absence of concern for public safety, and in the lack of loyalty toward returning customers.
Victor Giudice
8 years ago
The Shop is a little out of the way for me. But they are up front and open about getting the job done (right). They are not the fastest or cheapest shop around BUT again They Get The Job Done Right. They make sure you really do leave all set and ready to go. You will have No Questions about why is your car or truck doing this now or any doubt that they know what they are doing. Make sure you understand what you're estimate is for... Plan on leaving it there a while. It's not an in and out kind of place, But the Job is Done Right.... No Guess work on your dime... Take the time, give them a chance and go from there. It's hard to find a solid honest shop these days and I feel that High Tech Auto Fits The Bill....
Stephen Williams
2 years ago
Great place to get you vehicle fixed. Been going here for over 10 years. Never had an issue or problem with their service or prices. Staff knows you by name.
Oru The Infinite
6 years ago
Great people. The people here are very friendly and helpful, and they sometimes have a dog in the office! Their rates are reasonable. ALSO they recommended me to someone else when they thought it would be a better financial solution for me on a major repair.
David Robinson
3 years ago
Found this shop when my x5 bmw started misfiring. The service was excellent and while the mechanic wasn't able to fix my truck him and the lady at the front desk was professional and nice people. And the dog was cool too
Linda Beck
3 years ago
These folks have been caring for my car for years. During these strange times they are offering contactless service for those uneasy about Covid safety. They are honest, polite and trustworthy.
Tim McFeaters
2 years ago
Good mechanics with great service. Tim is world class mechanic I trust withy wife's car and Suzanne at the front is simply THE BEST! The only place I take my family's vehicles
sam huneycutt
10 years ago
I came to HiTech because I hit a curb (pretty hard) and broke an axle as well as the control arm on my BMW. Hi tech was quick and helpful. They sought out the best price in parts and even waited for a part to come in that I ordered off Ebay. They finished the repair in no time and even helped me out on the overall price. I highly recommend them and I will be sure to use them in the future!
Sarah R
2 years ago
This guy was the nicest guy ever. He helped me solve my issue without even bringing my car in. I will always speak highly of a mechanic that doesn't treat a woman like a third class citizen.
Muhammad Muhammad
2 years ago
The business is all about game. They cleared out my Service light trying to convince me to get repairs I clearly did not need. Along with that had the nerve to ask me who did it. Play at your own risk.
John Clark
3 years ago
love these folks , take care of Elizabeth, my 89 cadilac just like she was there's. Ed and Debbie and Susan and THE CREW IN BACK are the best..there work is perfect Ed,Debbie, and SUSAN ARE LIKEFAMILY.Services: Electrical repair, Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Air conditioning, Battery, Oil changeServices: Electrical repair, Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Air conditioning, Battery, Oil change
Jay Schwantes
9 years ago
I've been using Ed & High Tech Auto for well over 20 years. Hope I never have to look for another Auto Mechanic - Ed, Lee and the guys work on all my vehicles. - Jay
Cathy Ahrendsen
2 years ago
Good, honest people that you can trust. They have worked on several of our cars. I highly recommend them.
John Saylor
3 years ago
My family has been going here since before I was born. Ed, his family and his staff have never disappointed us before. Top notch service with a personal touch.
Kent G
6 years ago
This is OUR only place to have our vehicles worked on. Have done business with them for years now. Always honest and dependable. Highly recommend!