AutoZone Auto Parts
4.6 (118)
407 N McKinley St, Coats, NC 27521
(910) 591-5073
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
kevin miller
a month ago
Got to admit they have been very helpful in many ways such as asking if you need help finding anything and making sure you are satisfied with your purchase!
Audrey Ann
5 months ago
Chris's customer service is far from professional. Very short answers, to the point of being rude. After being there for 37 minutes trying to buy spark plugs, he answered his personal cell phone "hey honey", walked away from the counter to take the call.I was given the wrong plugs and my Ole man goes to return them and he literally argued that they were right. He even asked another employee who was standing there playing games on his phone wasn't "he right and us wrong". After he realized the circumference was wrong, he went to get correct size as Kenny looked for spray paint. Chris hollered I got you taken care of buddy, we ain't in no rush. Asking if he was holding him up and what time they closed. He said 9. It was 8:47....
Cindy
a month ago
Very helpful staff - went the extra mile to help me when I'm not from the area.
Adrian Bennett
a month ago
I'll never go back to this store. Too much attitudes. I just need a part. Go to Napa and save yourself the frustration.
Derrick Thomas
3 months ago
Mario is great. Always willing to help you figure out what you need and why.
Scott Householder
a month ago
Knowledgeable staff, fast & friendly service!
melissa lee
a year ago
I was in dire need of help with my windshield wiper, and I stopped in at this store. Mario was quick to help me and went straight out in the rain and got my wiper blade back secure. Bridget is also very helpful too. The staff at this location are really friendly and helpful! I will continue to go to this store.
Drew Bryant
2 years ago
Customer service is top-notch at this location. Went in to get a new battery to replace a dead one and Martin was amazing. Installed the new battery and even put on new wire terminals (the old ones were so corroded) for me. Highly recommend this location where they take the time to make sure you re all set.
Telfair Smith
a year ago
I send my wife to get batteries for two vehicles and Dustin grabs the batteries gets the new ones and loads them for her!!! Dustin is one of main reasons why we love AZ!!!
Brittaney Dyer
a year ago
This location and staff are always so helpful and friendly. Always willing to help you with what you need and quick to jump to the task. Favorite location
Lynn
2 years ago
I went in yesterday looking for a battery for my car fab. Mario was absolutely amazing. He figured out which one I needed and even put it in for me. What a nice young man. I will be back. Thank you Mario.Lynn
SJ
a year ago
Excellent service from the Coats location. Highly recommended. They were attentive, kind, and helpful. I ll be back!
Michelle M
5 years ago
I took my car in because my check engine light was on. A gentleman who's name I think was Mario helped fix my car in 10 minutes for $10 after I had dealt with problems with this car for a year and had been told by three other mechanic shops that it would cost hundreds to diagnose and fix the problem.Thank you Mario you are awesome! Service was fast, friendly, and very helpful.
William Wesselman
a year ago
I needed a couple of tools for a brake job at work. I couldn't find what I needed on one of the tool trucks that comes every week. I think I found what I was looking for at AutoZone
Lonnie Johnson
3 years ago
My third brake light was out. I went inside the store and asked to barrow a philips screw driver and had no problem. The staff there is awesome.
Anthony Shaw
5 months ago
Great service, always...
Edmund
9 months ago
Staff very helpful, good prices.
Carol Surles
a year ago
Stopped by to purchase brake light bulbs and they were a big help putting them in for me as well
Katie M
2 years ago
The employees in this location don't tend to carry much knowledge regarding vehicles. If the computer can't provide them with the appropriate information, they're utterly clueless.
Rennold madrazo
3 years ago
Ted is extremely helpful and displays and great attitude Love doing biz there. Also Kathy easy to work with.Rennoid Madrazo
Dustin Ammons
a year ago
Only go for commercial service! The commercial manager is what holds that place together. You have a shop go see mr Dustin!
Sammy Wagner
3 years ago
Stopped to buy a battery and while there my top radiator hose ruptured. The young man that waited on me changed the battery and the hose. He was outstanding.
Juan Almieda
4 years ago
Nice service go there on a weekly bases , west was really helpful with my battery he helped me charge it and even installed it while it was raining and night , Definitely going back here .
John Fairchild
3 years ago
Purchased a battery 6 months ago and now that it has a dead cell I m told it can t be covered. I work in the auto industry and have 26 dealerships I work for. We will never use Autozone for any reason.
Gina Smith
a year ago
Bridgett J was absolutely amazing. Ladies, if u need auto help SEE Bridgett!!
TOM AMMONS (ThunderZ)
3 years ago
Had the parts I needed at a very good price, and I was able to go into store and purchase all my parts, very nice salespeople
Jessica Ramirez
3 years ago
Great customer service and really nice ppl helping me find what i need everytime I come by there
AngieLovesUSA
3 months ago
Nice employees
Martin Stewart
2 years ago
Excellent customer service jobs are really good and they know what they talkin about
Shadow Ming
2 years ago
Great staff, had no problem finding my parts