Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sandy Blanton
6 months ago
Rick stands behind the work he does and sees that it s right! Jason is a great mechanic and knows what he s doing! They will do a great job! Lynn will help do what needs to be done! Great service!Services: Transmission, Brakes, Oil changeServices: Transmission, Brakes, Oil change
Teresa Abernathy
5 months ago
Great service very friendly people Rick and Jason are awesome been going there a few years and will continue. Thanks Guys
David Stalker
a year ago
I have a bad back (BTW just got done with surgery). I had plans to replace a headlight which had failed. I went to advance automotive and bought a headlamp. Idealized I could not do it, so I called Rick's and asked if he could put in a headlight. He said no, because in all his time as a mechanic he had never put in a part he had not bought. I explained my dilemna, and he still said no. Draw your own conclusions.
Paula Morgan
a year ago
Great people down home folks, Rick, Lynn, And Jason Absolutely great work. Best place in Cherryville North Carolina Do you have your car looked at or worked or work on. Take it from me absolutely great place I love it. them all.
mohsen soleimani
a year ago
Rick has a hard time understanding customer service. He is crass and vulgar; I feel bad for those who have to deal with this parody of a man on a regular basis.
Randy
5 years ago
Great staff. Fair prices. Appointment was 1.5 days out, but I was ok with that. Ricks is like a busy restaurant... you just know it's gonna be good. Great job.
Robert Johnson
5 years ago
Rick's Automotive has been around for decades and has always provided honest and fair automotive repair services. They are a local favorite and give excellent service to their customers. Try them out, you'll be glad you did!
Blues Records
9 years ago
Terrible Customer Service, Terrible Experience, Terrible Mechanic. By far the worst experience I've had with a mechanic since I've owned a car. Absolutely no communication as to when the vehicle would possiblly be looked at or fixed. Multiple phone calls to find out the status met with "we haven't looked at it yet", "we're getting to it", "most likely it'll be tomorrow" and any other lame excuse you can think of. After a week and a half of getting the run around I finally asked for a specific time frame in which it would be finished. Rick told me I was an "impatient Yankee", to come pick up the truck and hung up on me. Do yourself a favor and go somewhere else for your vehicle repairs. Timeliness, communcation skills and overall customer service are completely lacking at this shop. We'll certainly never do business again and I hope you find better luck somewhere else. My experience with this auto shop was a complete an utter waste of time.
K P
3 years ago
I have used this place for years and for every single vehicle I have owned. Never had a bad experience, an inflated price, or slow service. You feel like family when speaking to anyone that works there!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance
Al Graves
5 years ago
The best place to take your car and know it's going to be fixed right. Been talking my cars there for over 25 years without a problem. I recommend Rick's Automobile to anyone in of need car repair...
Ginger Thompson
3 years ago
My brakes almost went out on me and he got them fixed. Because he had to replace the whole brake line up under the car and it's working fine now.Services: Auto engine diagnostic, BrakesServices: Auto engine diagnostic, Brakes
Linda Wilkie
2 years ago
Excellent people very nice die know what they're doing and when you working on Cars They fix my tire ahead have a plug Thank you so much
Betty Johnson
10 months ago
Rick was rude over the phone, won't get my business.
Sandra Van Pelt
9 years ago
They are blunt and honest. I have always been completely satisfied with the work and it has never been 'inflated'.
JC Willis
5 years ago
Great local repair shop. Reasonable prices, friendly staff, and terrific work.
Mark T.
7 months ago
Rick s has always gone above and beyond our expectations. Always a great experience!
Megan Walker
5 years ago
Excellent service will not take my truck anywhere else.
Tommy Williams
8 years ago
Rudest experience I've ever had in an garage or auto shop. You should always treat people with respect.
Darlene Gantt
6 years ago
Great people. And honest , I would never go any where else , big thank u to them .
MICHAEL BLAIN
a year ago
Great customer service
Mary Patterson
5 years ago
Very good they work with me
James Falls
4 years ago
Great staff,good work
Steve Julian
2 years ago
Good people to work With
CB Wiggins
6 years ago
Best ever service
Steve Ellis
5 years ago
Excellent
David Bormann
5 years ago
Great