Wayside Truck & Trailer Repair Inc.
4.3 (47)
6035 Old Mt Holly Rd, Charlotte, NC 28208
(704) 697-8570
waysidetrktrlrepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jason Buzzard
a month ago
Always willing to accommodate and help no matter how little of a notice.
Scott Setzer
6 months ago
I know the owner and family. The work they do is spot on detailed and the repeat clients are proof they stand for quality. Hats off.
O B Mosher
10 months ago
Despite a glowing Google presence, my experience here was abysmal.I'd called and described the work I needed done to my RV so my buyer would close our deal.Daniel said they could do it, but it would take 2-3 weeks to get to it. He said they had the guy that could solve everything.At 3 weeks, someone else called with a reason it would take another 3-4 weeks. My buyer agreed.Then, at 2 months I contacted Daniel wanting an update, explaining that he was cutting into my buyers RV season. He offered the last excuse again (despite my knowing the guy was back at work).My buyer gave up and moved on, and four days later Daniel called all apologetic, and assured me I'd done nothing to earn the poor treatment.He told me that they had the first part done, and I should pick it up. The bill was for two hours of labor. Two months of waiting for two hours of labor.When I drove the four hours to fetch the RV he never spoke a word of apology.I will take it elsewhere to get the rest of the repair completed.
Gregory S Mason
5 months ago
Awesome Knowledge & Perfect Turn Around On Repairs
Brie Mahlke
6 years ago
Repair shop has had my trailer since last Monday 6/26, I called first thing in the morning and spoke with Daniel, I told him what I needed checked out, he told me they could look at it last Wednesday 6/28. I said great and told him it was no rush because I was about to be out of town for a week. Call yesterday, Thursday 7/6, after they've had it for 10 days now and get a list of excuses why they haven't looked at it. He says that he can look at it Monday 7/10, but I have to leave for Vermont tomorrow and who says after having it for TWO WEEKS they will actually look at it Monday? Daniel tells me he will call me by end of day. So by 5:45pm I haven't received a call and they close at 6pm. I call and get placed on hold for 5 mins to be told that Daniel was on the phone and would call me back as soon as he got off the call. Nothing. No call back. I call at 10am this morning 7/7 and they still haven't looked at it and again just have a list of excuses. Guess I'm just picking it up and will continue to jump start my batteries and hopefully have brakes til I can get it to someone else who actually cares about their customers and their safety. So ridiculous. Will never return and will never recommend to anyone.
Mr. Young
2 years ago
First off the man DANIEL is a big ol LIAR. He constantly forgetting what s been discussed. So I was told two weeks ago to drop my truck Wednesday or Thursday. I m thinking it will go straight into the bay one of those days since he said it s not an appointment shop. So kool. I get there Thursday and dropped off truck. He told me I would get my truck back Monday. It s Tuesday 11/16/21 and they didn t start on my truck. So I took my truck out this shop. Then he starts lying saying he didn t say this and that. COMPLETELY UNPROFESSIONAL. I will NEVER bring another truck here or recommend going to this shop. He thinks it s ok to skip smaller truck companies and cost them money. That s not kool. DO NOT BRING YOUR TRUCK HERE UNLESS YOU HAVE WEEKS TO LET YOUR TRUCK SIT!!!!!!!!!! If I could put 0 stars I must def would.
young nation
3 years ago
First tome getting service there but service was great
Bill brafford
a year ago
Great people, great service for all your tractor truck and trailers, truck pumps, inspections, welding, etc. I've been taking trucks and trailers there for nearly 8 years.
Derre Chambliss
2 years ago
Known these guys for a long time, they do quality work and are good people.
Igor Matsygon
9 years ago
Awesome guys. I would definitely recommend their service, however, call them before coming in.
Jose Aguilar
8 months ago
Nice Shop, lot of experience.
S S
6 years ago
I fixed my coolant leak here and very satisfied. Very nice communication. Quick workers.
jul staycok
3 years ago
Highly recommend, professional and friendly staff,thanks for helping me out with this matter!
Robert Royall
a year ago
Very friendly and knowledgeable staff
Donnie Leviner
5 years ago
good people to deal with. they're the only ones that service my wrecker #27
AK Transport
3 years ago
Great service, very nice people
brice hall
4 years ago
Very friendly, great service and quite timely.
Greg Butler
3 years ago
Good work at a reasonable price.
wildwoods polpreserve
4 years ago
Wonderful experience..Thanks Guys!!
Phillip Moody
3 years ago
The I don't care attitude is common
fred nestler
2 years ago
Love this place!
David Rackley
4 years ago
Nice friendly service
Robert Bango
5 years ago
good service for heavy duty trucks
Terri Umphlett
6 years ago
Great service.
Angel Rodriguez
4 years ago
No good
Jonathan Mitchell
6 years ago
Good place