Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kim Andryc
a week ago
I have a 1981 Ford truck. Very few places will work on it. Squirrels ate through the battery wires and Jordan and the team fixed that as well as a handful of other issues. They are in the neighborhood and I'm grateful to have a reliable mechanic nearby.
John Windle
2 months ago
They not only lied about the cost of repair- they charged $250.00 more than quoted- but drove my car instead of their vehicle to a parts store to return parts at which time it was hit by a car or truck and damaged rear door & rear panel. They denied any responsibility! Then after I got an appraisal for repair have refused to pay ! NO CUSTOMER CARECARE/LOYALTY and responsibility! What ever happened to responsibility & honesty& integrity! Nothing like that there ! Liars & CHEATS that do terrible work!
Lauren Rindskopf
8 months ago
Fantastic work and customer service! My husband has taken his cars here for years and this was my first time using them. Jordan and his team are highly knowledgeable and offer honest service and fair pricing. Not only that, but he stayed late to finish my car, topped it off with a car wash and I was able to have it back for the weekend. Thank you, Jordan! Highly recommend this family owned business.Services: General repairs & maintenance, Brakes
Chris Endreson
3 months ago
Greatful to find a honest, reliable mechanic in the neighborhood. Highly recommend!
Joe Ramey
a year ago
So I have always been super picky about who touches my truck. I am going to say Jordon and his team are absolutely stellar. Professional, accommodating, knowledgeable! They were referred and I am going to say they are worth Ten stars .
Glenda Camacho
2 years ago
The gentleman at Starmount were incredibly helpful! My tire clearly had a leak and of course I realized this right before a big trip. They squeezed me in and had me out the door in less than 30 minutes. The service was quick and very reasonably priced! Would definitely use again.Service: TiresService: Tires
Allie Lemons
a year ago
Fantastic service! Jordan was very friendly and was able to diagnose my car trouble right away. I will continue to my cars there going forward. So glad they were recommended to me!
M Burlin
2 years ago
The Lewellyn family and myself want to thank Jordan his father and the team for helping us find an amazing car for me and my two kids. Their honest and hard working. You need a good mechanic they're the guys to rely on. Thanks again fellasServices: Electrical repair, Auto engine tuning, Brakes, Oil changeServices: Electrical repair, Auto engine tuning, Brakes, Oil change
Rochelle Hughes
a year ago
I love the services they provide after you purchase a car their. I looking forward to my inspection and getting my truck washed when I go back.
Tess Fox
6 years ago
No gimmicks, no extra, just the service you need and quick too. Tammy, Jordan and the whole team were so personable and knowledgeable. They came in under their estimate and gave me some great tips. 11/10 would highly, highly recommend for any car fixing!
Angela Woelfel
10 years ago
This business has a heart and cares about people. I work for a church close by and I had a very sweet elderly lady who was stranded and had car trouble. I called them and explained the situation and they did not hesitate. They said they would be right down. They drove down and figured out what was wrong and helped solve her problem. Very, Very nice and honest!!! A great choice!
Khrystal Bratton
4 years ago
Great experience! Took my car yesterday for what I thought was a bad power steering pump. Turns out there was nothing wrong. Jordan was very honest and didnt try to sell me things I didn't need.
Lauren Goodwin
6 years ago
Worst place I've ever been to.Not only did they fix something on my car but they did other work to it without telling me first and then I go to pay and its way more then we talked about so that really upset me. .then I find out it never even needed to be fixed it was something else. . so I would never ever ever bring my car here if I were you. Its is over priced the owner or manager who ever he is, is so rude, does not listen, does whatever he wants and then wont own up to his mistakes, this is the worst place I've ever been.You can not trust anything about this place.Im beyond SHOCKED they have any 5 stars or any busniss.I hope no one goes threw what I and my other half had to. .Starmount you should just close your shop before more people try to take you to court besides me..I can see another male is doing the same.Thanks for the worst job ever .
Amel Salihovic
6 years ago
I can t believe they took Advantage of my friend Dustin like that do. And on top of that the owner was very rude and defensive on the phone after the fact. They made a wrong diagnosis that cost him a lot of money and would not own up to it. I would definitely take my business elsewhere if I were anybody else!
David Wallace
6 years ago
Quick, relatable, honest and fairly priced. We weren't able to find a solution to my automotive problems, but they very helpfully provided me with the information I needed to take the next steps. Tammie is charming and a pleasure to talk to. Also, there are dogs! Dazzle was hanging out in the waiting area with me.
Manny Jones
3 years ago
Referred by another mechanic who couldn't look at my truck at the time. Jordan helped me. 15 minutes and back on the road to my job. Polite. Professional. Ill be bringing all my vehicles here. Thanks Jordan!
Dustin boskovich
6 years ago
I am in the process of hiring a lawyer and reporting to the local news station. The first time I took my car to starmount they told me I needed my ECM computer chip replaced. They told me it was gonna run me 1191$. I accepted only because I had no other option although I really didn't have the money. A few days later they call me and tell me my car is ready but the total I had to pay was 1576$. I asked why it had increased and they told me because their were unforseen circumstances that complicated it. I argued and we negotiated but I still paid over 1300 dollars. Then when I pick it up..it's still not working. They charge it for 30 minutes while I sit in the parking lot. 10 days later my car breaks down. I take it back to them thinking they made a minor mistake. They call me and tell me now it's my alternator. 815$ they say. I tell them no thanks and have it towed to someone I trust more who will do it for 350 instead of 800$+. So the new mechanic finished my car and calls me to tell me that he replaced the alternator but it still won't start. He says he will figure out what's really wrong for 75I say go aheadHe finds out all it was was a faulty wire that he replaced for free and just charged me additional labor. 75+150. I purchased the part. The part I never even needed for 250. He also informed me that there's a good chance I never needed the ECM chip in the first place. So I called starmount and spoke to the owner, aired all my grievances. His attitude got progressively worse. He actually had the nerve to tell me he would replace my old alternator since there was nothing wrong with it but I HAD TO STAND THERE AND WATCH THE WHOLE TIME. Since I "thought they were such a bunch of crooks".Easily the most offensive sentence I've ever heard out of a "professional".All in all I'm out 1350$ for original work.75$ for the 2nd tow from triple AAA150$ for unnecessary labor to fix a false diagnosis.250$ for an alternator I never even needed.Thanks Starmount. You really opened my eyes to the utter deception and evil intent of the automotive repair industry. Oh and btw, he hung up on me after I told him to have a good day.
melissa Chavis
5 years ago
********read their bad reviews********pleaseFamily own business really doesn't given return calls for their business quote or details. I called left messages so I wouldn't trust this company to anyone unless you know someone that works there to take care of your needs. If they aren't concerned on making new customers. Keep searching.Guess that's why it's a "family business"
Scott Drahzal
2 years ago
Family run place, great first experience. Just a simple inspection, but they knocked it out first thing in the morning, fast and easy just like they promised. Certainly a place I'll refer others to in the future!
S Rappe
7 years ago
It is rare these days to find a business that has a low turnover and is trustworthy and takes pride in their work. Starmount Automotive is that rare gem. Located off South Blvd, on Emorywood, near Food Lion, this is a place a single woman can bring her car and KNOW she is not going to be ripped off just because she is a woman. Rare to find in the autoservice world. Have been taking our cars to them for over 20 years and that is why. They know what they are doing and they do it with class and courtesy and great service!
Wallace Foutch
3 years ago
Great experience. Jordan is honest and quick with his work. Low cost as well. Will be bringing back my business undoubtedly.
heazt002002 y
a year ago
Jordan and his staff are very knowledgeable and professional. Goes above and beyond to take care of his customers!Services: Auto brake repair, Oil changeServices: Auto brake repair, Oil change
Allie Beck
a year ago
Jordan was so helpful and let me see under the car to show me what was wrong. Will definitely be back when I need help in the future!
Flynn Wolfe
a year ago
They are straight up here. They tell you what you need done and don't try to sell you service you don't need. They stand behind their work and do a great job
Michelle Bilowus
6 years ago
Performed unauthorized work. Took car in for an ac check and they put frion in it without consulting me first and charged me 200 bucks. Ripoff, would never recommend!!
DS
5 years ago
Do not take your vehicle to this so called automotive repair shop. They have and still do charge customers for repairs, parts and or both that are not needed or not even performed. I know from experience and from the reviews below they practice this often.
Lizzy Barrett
4 years ago
Love Starmount automotive! Trustworthy people are rare to find these days, me and my husband have been taking our cars here for a while now.
Sher Jay
3 years ago
Great customer service, good selection prices not bad. Possible buy here pay here? NOT SURE, JUST ASK .. ((((((())))))) Need a car giveSTARMOUNT AUTOMOTIVEA TRY...
LLs Magic Lenz
10 years ago
For ANY Auto Repair needs, this Family-Owned Business is honest, reliable and knowledgeable. ACE Certified too! Give them a call....you will not be sorry!
Dechere Campbell
3 years ago
They are patient and very polite.They are alot of help when it comes to my car having some issues. Thank yall so much