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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joseph Wilson
6 years ago
Jeff and his team are the best. Honest, reliable, courteous and timely. We had a 2001 vehicle that had 100,000 miles on it when we became acquainted with Jeff. We drove that vehicle until it had 240,000 miles. Jeff's guidance and automotive knowledge was instrumental helping us keep our vehicle that long. The only shop in Charlotte I can recommend.
Toni Barker
10 years ago
Jeff Davis, owner of Stainback's Auto Service is an honorable, honest, hard working man. You can confidently send your wife or mother or daughter to his garage and know that they will be provided with reliable auto service and will be treated with the utmost respect. He and his staff will give you great service at a reasonable rate and you'll become a loyal customer along with the rest of us!
Shy Goldstein
5 years ago
I have been going to Stainback's for 20 years and could not be happier with their integrity, value, and professionalism. I was first introduced to them through the company I worked for because they took care of the fleet vehicles. I then began taking my personal vehicles to them as well and over the last two decades I've referred countless friends to them who have all had nothing but great things to say as well. I am very knowledgeable about cars and simply don't have the time to work on them. I feel so lucky to have people I can trust to do the work right and at a fair price. Honest mechanics are hard to find, and these guys are the real deal! BEST IN TOWN
Madisson Rogers
8 years ago
Wow - I will be loyal to this place for as long as I live in Charlotte. I took my car to the dealer (I know, bad idea) and they quoted me $870 to fix a hose in my air conditioning and replace my rear brake pads. I thought that was outrageous, so I took my car to Jeff's at my husband's recommendation. He fixed everything in less than 24 hours and charged me $407. I couldn't believe it.On top of that, he was a super nice guy, gave me a $5 Starbucks gift card, and called me the next day to follow up and make sure everything was running well. So happy to have found someone trustworthy to take my car to!
alexcrouch9
9 years ago
Stainback's provides good, honest, reliable work on your car. The father/son duo there are great guys, and the best part is that you don't have to worry about being cheated out of money. They'll never upsell you on unnecessary repairs or overcharge you for parts or service. HIGHLY RECOMMEND!!!!
Preston 52imean54 Nowaski
6 years ago
[***** 5-Stars 2nd-time] - They did an AWESOME job AGAIN!*BEFORE YOU BUY A USED CAR....TAKE IT TO JEFF for him to look at.I was looking to buy an older 1980's SUV and wanted a PROFESSIONAL mechanic to look at it before I bought it off a USED CAR LOT. Well I am glad I did. Jeff was able to give me a GREAT overview on the entire SUV but also he detected something wrong with the drive-train that would have cost me $100's maybe $1000's to repair if I would have bought it without having him look at it first. Saved me a lot of money.THANK YOU STAINBACK's AUTO.BEST PRICING in town but most of all...HONEST, FAIR and POLITE too boot.[Aug 2016]Masters at their craft!I went around to many other local shops to ask if anyone knew (I mean really knew without trying to just sell me) on how to work on an older engine (pre-fuel injections/computers). Once I got to Stainback Auto and met Jeff (the owner) and Jacob (his son) they were top notch and straight shooters. I have an old 1976 International Scout II that was not running right. Jeff said if he couldn't figure it out he's got a guy that can. A little time later he had the engine running like at top.....I mean seriously running great. They are....old school...TRUSTWORTHY...do what they say...and VERY AFFORDABLE. I would Definitely Recommend Stainback's Auto to anyone.BEST...SERVICE...AROUND. Go see Jeff and his Outstanding crew.
daniel ujlaky
4 years ago
finest most proffessional auto service shop I have ever experianced in my42 year s of driving. jeff davis and his staff always do quality work and never have overcharged me. they only do the work agreed upon . jeff and his staff have high moral values and I'll always take my car and truck (recommend others ) to them.
John Burleson
11 years ago
I've been taking my cars to Stainbeck's since the early 1990s. Jeff has always treated my cars as if they were his own. I have referred many friends and family members to Stainbecks, and they've all become loyal customers.In an industry where most customers are unsure if the mechanic is truthful, and being honest in his assessment of the work needed, it's nice to have a shop that you can trust.As I've gotten older, I've become a pretty good shade tree mechanic, and the knowledge I have now, only reconfirms Jeff, and his crew at Stainbeck's, knowledge, honesty, and skill.Bottom line, if you're looking for a good honest mechanic, take your car to Stainbecks.
Dan Mauney
11 years ago
Mr. Davis and his staff are the best! I have taken my car to him for over 15 years...Jeff knows what he's doing and stands behind his work. His prices are very competitive.
cecil primm
5 years ago
Jeff is the best in town.He's a very likable person and a great trustworthy mechanic.That's why I'm a customer for life.Try him out, I'm sure your have a nice experience.
Douglas Webb
10 years ago
Stainback's Auto Service is my new favorite place in Charlotte. Because in an industry that's muddied with lying and theft, it's nice to find a family business that treats you with honesty and respect. They take the time to show and explain to you the problem, and while another shop was telling me I needed A, B, and C fixed, Stainback told me it was only C, and that they checked A and B and they were just fine.
Bill Smith
4 years ago
Took my car to Stainback's first thing in the morning to check fluids, look at brakes, and check engine light. First, he said he would have it done by the afternoon. Close to closing he calls saying he will need till the next day (alright not that big of a problem). Second, he calls the next day saying the car won't start at all and he has tried everything but doesn't know why (you see the issue now). I had to pay a tow truck driver to take the car to a franchised mechanic shop to try and get the car to start but they couldn't figure it out. Now, I had to pay for another tow to move the to the Toyota Dealership where God knows how much they will charge. Dealership calls me says the car may have been over revved and they have to run expensive test to pinpoint the problem. While Stainback's seems like pleasant shop at first glance, they are far from perfect and make costly mistakes with no assistance or assurance whatsoever.
Wendy Williams
6 years ago
Without a doubt, the BEST auto service I have ever had! Been to many places over the years and Jeff was honest about what was wrong and didn't charge nearly as much for the same service as I was quoted elsewhere. Women can trust this place!
Wendy Measmer Garofalo
6 years ago
Local, trustworthy mechanics are hard to find. Stainback's is a hidden gem in the area. Cheaper than the dealership and better quality mechanics than the chain shops.
robert Craig
5 years ago
The Best shop in Charlotte nc .Jeff stanback and his crew can fix anything on any car. A 1950 oldies or a 2018Good honest people
H.L. Robinson
5 years ago
Jeff does great work. Got my vehicle back when he said it would be ready and extremely pleased with job and cost of repairs.
Kurt
6 years ago
Best shop I've found in Charlotte. Jeff and his guys are honest, they are priced right, they care about educating you...just incredible, all around.
David Allen
8 years ago
Can't say enough good things about this shop. Very quick turnaround, excellent customer service, and honest. All-around a good experience, and my car runs smoothly again
j watts
3 years ago
I've been a customer of Stainback for 20 yrs, I believe they are very honest and fair, which is a good thing!
Brooke Head
5 years ago
Excellent service, checked out problems I was having with battery and gave me an honest and thorough answer. Will be bringing all my cars here in the future.
David Hunt
5 years ago
Stainback has maintained all my vehicles for decades. I could not be more pleased with their service and integrity.
Joseph Crouch
6 years ago
Best mechanic in the city. Honest, cheap and fast, most places you have to pick 2. Not at Stainback.
Bryan Matson
6 years ago
One of the most honest mechanics in the state. Jeff is knowledgeable and friendly.
Donny Foster
a year ago
Ncsi got me in and out super fast great guys Jeff and John
Gregg Taylor
8 years ago
Put this honest mechanic on the top of your list.So much easier when you work with awesome Christian leaders like Mr. Davis
Jon Serkspawn777
7 years ago
Fantastic mechanic. I live a County over, I drive out to this guy.Highly recommend! !!!
Cullen McNulty
4 years ago
Honest repair shop that does quality work at reasonable prices. Salt of the earth type of guys.
Stephaney Thomas
6 years ago
Great rates and very quick repairs. Only auto mechanic we use.
Mike Tompson
5 years ago
Really Great , Everyone there is very knowledgeable. Good prices. HONEST.
John Williams
6 years ago
Jeff is a trustworthy guy that does quality work.