Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Luisa Fernanda Osnaya
8 months ago
The staff were all very nice and very helpful. I was kept updated during the whole time. And my car was fully repaired 4 days before the estimated date. I am 100% satisfied. My car looks brand new!! And a special thanks to Linda for working with me during this time.Services: Painting, Body & TrimServices: Painting, Body & Trim
Ali Howell
a month ago
A wonderful place to take your car post accident! The staff was absolutely amazing and very informative of what they were doing to fix my car. They communicated with my rental car service for me and made sure that my rental car was ready once I dropped off my personal car. They were finished on time with my repairs as promised and were extremely knowledgable. HIGHLY RECOMMEND!
Christian
2 months ago
Jordan took great care of my car! Very nice guy. The team did an excellent repair and my car was like-new when I picked it up. Thank you! Highly recommend.
Dylan Hill
2 months ago
Linda did amazing work on my car. I received daily updates via text and everything looked just as promised. They made this experience as smooth and easy as possible. I would highly recommend this location and Linda!
ALYSSA BRAWLEY
5 months ago
The quality of the work was remarkable. Customer service was immaculate. Also, Linda is a wonderful human. She kept me up to date and communicated so thoroughly, I never had to wonder what was going on and at what part of the process we were in. She is so personable and truly wants to make a difference.
Malone Jarvis
a month ago
Great experience. I was kept up to date throughout the whole process, excellent quality of repair, and my vehicle was ready for pickup on time!
Nancy Donohue
2 weeks ago
Would definitely choose Caliber Collision on S. Mint Street, Charlotte, NC for your auto body needs. Great work and great customer service.
cody Warren
3 years ago
Had my car repaired there and the team was great! Nicole was my service tech and she was fantastic with keeping me up to date and being available for questions. They were able to get my car back to me several days earlier than the estimate and made it look better than new!!
LaTonya Walton
3 months ago
I love this company. They are very professional and they customer service is top notch. I was notified on the repairs of my vehicle daily. If I had a question, it was always answered.
Alexander Brown
4 months ago
Zero stars. They had my car for 5 months only for it to be deemed a total loss. They gave it back to me after 3, and it started smoking immediately, which is totally illegal. A million things were still not fixed. 2 more months, total loss. Thanks for ruining my car and summer
Susan Hagee
a year ago
I was recently in a hit and run accident that ruined my driver's side door. The crew at Caliber did amazing, quick work that got me back on the road earlier than expected! Thanks y'all!Services: Painting, Body & TrimServices: Painting, Body & Trim
Teresa McConnaughey
2 months ago
Jalieh is a wonderful tech. She s very respectful, hard worker and does her job very well!
Jennifer Estes
6 months ago
This company is great. I received text updates throughout the entire repair. The customer service was wonderful. Jordan and staff are truly amazing. I would definitely recommend this company.Service: Body & TrimService: Body & Trim
Whit Shanke
a year ago
I love how good my cars looks! Thank you so much Mr.Glen & team members! Would definitely recommend this location!
The Style Edit.
9 months ago
I can t express how easy, professional and quick this experience was . Special shout out to Linda and I believe the guy name was Adam who came and dropped my car off to me at work and i had a few call outs, without a doubt he took it back and personally did the finishing touches went up and beyond once the car was ready. I mean i pickup up almost a brand New car they cleaned and appeared to have detailed my car i m forever grateful for such good service in a world where customer service doesn t exist but it does here . I ll recommend This place to come to for certain !Services: Painting, Body & Trim
Latasha Love
2 months ago
Great service, love the person who detailed my car . Linda was very nice
Monica Waters
5 days ago
Linda and her team were professional and prompt. I would recommend them to friends and family!
Marleem Avila-Hernandez
5 months ago
They did an amazing job repairing my vehicle as well as keeping me informed, cleaning the car, and delivering it within the timeframe they suggested!
Randy Ripple
9 months ago
Working with Glenn and his team was a great experience. Although the parts were delayed, he kept me informed throughout the process. In fact, he bent over backwards to get my truck ready a day earlier than he thought it would be ready, which was much appreciated. I would definitely use Calber on Mint Street again and recommend them to anyone.Services: Painting, Body & Trim
Gavin Teague
3 years ago
Unbelievably positive experience with replacing the front bumper and accessories on it. I was extremely hesitant to get my car fixed by anyone other than BMW but chose this place because I heard great things. Not only did they fix it to better than new, but they kept in touch the entire time to let me know how things were going. I am not typically one to leave a review, but this was so above and beyond that I couldn t help not to. I would highly recommend Caliber Collision on Mint street if you re in the Charlotte area for any auto repairs.
Ashley Thao
11 months ago
Jordan was wonderful, he kept me updated and informed throughout the whole process. Jordan was also very attentive to my concerns and questions. Everyone there was wonderful and very helpful; have excellent customer service. My car was beautifully fix with no concerns at all. I am truly happy to that I had my car fixed from them.
Stef S
a year ago
I recently took my car to Caliber Uptown after an accident, and I'm so glad I did. Everyone I spoke to was friendly and helpful, and my rep Jordan sent me regular updates. The team who did the repairs did an amazing job, my car looks like new. Highly recommend this shop!
HSamoen Eban
a year ago
I was incredibly satisfied with my service at caliber collisions. The workers were all excellent. My vehicle was repaired faster than I expected and very well. Linda kept me up to date on my repairs, which I appreciated. Overall, the service was excellent. 10/10 definitely recommend
Star Hunter
8 months ago
The team at the Mint Street location is awesome. From the initial assessment to completion, I was well informed of where my vehicle was in the repair process. Top notch customer service. I highly recommend this location for your vehicle repairs.Services: Painting, Body & TrimServices: Painting, Body & Trim
Jay Graham
10 months ago
Caliber was a professional organization that kept me well informed and updated throughout the repairs. Car was ready 3 days ahead of schedule. They have a good relationship with Enterprise rent a car close by, so transportation to and from that location was convenient. Recommended for sure.Service: Body & TrimService: Body & Trim
Denise Davis
a year ago
I had my car repaired at the Mint St location. Awesome service. The repair is beautiful! Glen was wonderful! He took great care of my car and kept me informed during the repair. Customer Service at the front desk was wonderful as well! Very satisfied.Services: Painting, Body & TrimServices: Painting, Body & Trim
Cc Cc
3 months ago
Mint street is awesome the whole team when I deliver to there parts guy he was great as well I highly recommend this place
kathleen carey
a year ago
Caliber Collision is much more than 5 stars!!They were very busy as always. They are the very best here in Charlotte!!I drove in without an appointment and in a tough spot.They really went out of their way to help me.I am so grateful for Linda and the service people for their understanding and kindness.Hard to find a business today that treat their customers so well.Many ThanksService: Painting
Cheryl E
a year ago
The entire staff at Caliber provided excellent customer service from my first conversation with Hannah to picking up my car from Glen. I was informed via text messages during the entire process which was completed on time and with extra care. I was pleasantly surprised to find the car washed and vacuumed when I picked it up. I will definitely recommend Caliber Uptown location to my friends and family. Thank you to the entire team that worked on my car!Service: Body & Trim
Jzhanece Frierson
a year ago
I had repairs done by this location five months ago and yesterday I started having an issue with a part of my car that they repaired. Very small issue.I called today, and Jenny immediately got back to me and was able to get me seen same day. Her and the team had the issue fixed within 30 minutes. Super thankful for the great service and friendly workers !