James' Automotive

4.7 (94)

  501 Monroe St, Carthage, NC 28327
  (910) 947-2401
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shawn Hagen
a week ago
I have been up there 3 times in the past 7 days and they have not been open either time! They have had the truck i use for work for almost 3 weeks and have not gotten in touch with me about whats wrong! I just need my tools and equipment out of the truck but they never seem to be open even though their hours of operations are 7am-5pm monday through friday! Personally i will not be using this mechanic service ever again!

  Jennifer Fahlgren
3 months ago
James and Tyler and Francis are the best at what they do! So organized, informed and on schedule as well as reasonably priced. We have returned many many times and sent many people their way!

  Right Way TrE
2 months ago
James auto has made me feel most welcomed in Carthage everyone here has a passion for what they do and does an amazing job on all services I ve had done there. Great people, fast quality work and amazing prices. Call for an appointment they ll fit you in and get you taken care of

  Someone Else
2 days ago
These guys do great work. I especially like the young lady behind the counter.

  Darlene Newton
4 months ago
Great place, James and Frances are super! Tyler is first rate. Take great care of my whole family's vehicle's.

  Mikias Eshetu
3 days ago
Great and trusted place to take your car fixThank you

  Katina Ledbetter
3 months ago
I love them I been coming here for years I've tried a few people in between even Nissan but James is the best

  Lee Whittaker
8 months ago
James' Automotive is the best garage repair shop in 75 miles. But one of the best qualities is their kindness and patience. My mother is 91 and thinks she can just drive in and get her car fixed - even though the bays are full and the lot backed up. Nevertheless they know she cannot get out of her car so James comes right out and talks to her and if he has time, he'll help. If not he encourages her to make an appt so he can set aside the amount of time needed. The beautiful and sweet office manager has a huge heart as well. I always thank them for being so kind and patient with her. She said - of course! We give all we can when she's here. If it were my mother I would pray ppl would help her and be kind to her too. They truly treat you like family and they stand by their work. They are unbeatable.

  Karen Dalrymple
6 months ago
Awesome and so polite. I stopped for an appointment for an inspection. It was done expertly and officially. Very pleased.

  Zeref
8 months ago
Liked the people for a long time, family and friends all went here. I'd becareful going here to get work done if you do I'd stay and watch them work, because I had a simple oil change done then the same day my engine failed. Got it towed looked at by another garage watched them go to drain the oil to only see a lot of water draining out. Just becareful people never know who to trust nowadays.Service: Oil change

  Candy Martin
a year ago
These are the most wonderful, fair, and hardworking folks! They bend over backwards to help you no matter who you are. They truly embody what small town service is all about. Best prices. Best people, and fast turnaround times. I am a loyal and happy customer!

  Joseph Cormier
a month ago
Friendly fast service and don't over charge you

  Ed Kim
8 months ago
I've had nothing but great experiences doing business with the folks here. Pleasant to work with for sure.

  Kenneth Saylor
2 years ago
These guys are great. Diagnosed my problem without seeing my truck, and had it fixed within a couple of hours of dropping it off. I m a mail carrier and can t really be without the mail truck for more than a day, so they really kept me out of a jam. Definitely my new go-to auto repair shop!Service: TransmissionService: Transmission

  Diane Gabrele
a year ago
Referred by my Mechanic, Will's Garage! He was very bizzy Monday, so Will gave me # refered me to *James Automotive* for bulbs checked & said they were good for Oil Change! So I called Monday, they were very nice, made appointment for Tuesday am! Tuesday AM, my GPS took me out of my way, got there 5min late! When I arrived, Tyler was so kind! He took time to check out my Brake bulb needed replace, and also checked out my turn signal bulb, it was ready to burn out! Took extra care make sure everything worked! Very Resonable Service Charge! Let me know they could do Oil Change another time! Thank You Tyler & James Automotive! "I'll be Back!"

  Leslie Zuniga
a year ago
Great service and prices! Taken my pathfinder for oil changes and new tires and each time was super easy and the staff is very nice.Service: Oil changeService: Oil change

  Cody Petrella
3 years ago
Automotive shops are like finding a great Doctor. You go to him. Tell your kids to go to him, and hope he's still alive to see your grand babies. James is that place. Best in Carthage a d I would say best in Moore County for nearly all your automotive needs. (Doesn't do transmissions or alignments.) How can I say that? Because I left Carthage 5 years ago to the total south side of Moore County and I still take every thing there. He's fair, honest, and gives a great price. Best of all, he lets you bring your own parts if you can find them somewhere cheaper, and still puts them on for you at a very affordable price. Did I mention it's family run and his wife is a total sweetheart. I would give james 10 stars if I could!

  M P
4 years ago
If you are looking for a place that looks out for you and tells you what needs to be fixed this is the place for you! EVERYONE at James Automotive is helpful and explains everything in full. Yes you need to make an appointment but they have helped our family out so many times. Good prices and the best service around!

  Terri Moore
10 months ago
Awesome experience! Fixed me right up , great atmosphere.. good people!

  Chris Yale
3 years ago
Amazing place. Great customer service and fair pricing! All around warm and inviting. They will take care of you like you're family!

  Jill Johnson
a year ago
I called for a state inspection, they had a 4:00 opening. Was in and out in ten minutes! Super nice and knowledgeable

  William Goforth
2 years ago
Great atmosphere even though they were extremely busy I got my tires done at a convenient time I'll go back to them again whenever I need my tires fixed

  GINA Wins
4 years ago
Service is wonderful but could stand some cleanup, and new paint ..customers like to sit in comfort. But again. Fast,freindly service. Hit the remodel button.

  Lyle Phenicie
6 years ago
Took my son there and his car overheated a few miles down the road after we left. He said all the engine lights were immediately on when he left so I opened his hood and saw they didn't put the serpentine belt back on. I took both him and his car back to get the belt put back on but they DENIED not putting it on and said they would have to charge him for a new belt PLUS installation!Go somewhere else!

  Maurice Andrews
a year ago
Always have a wonderful experience friendly people will take care or your every need at a reasonable price

  Ashley Leeah
a year ago
Best service, I will never go anywhere else!!

  Chris Barber
4 years ago
Usually have to always have to schedule a appointment but they are very good at keeping to schedule but they are so busy it seems very difficult to just be worked In

  Denise Shepley
2 years ago
In and out quick inspection. No request to come back later and that's important to me! Highly recommend!

  Jared Gallagher
6 years ago
James is very honest and thorough with all repairs. The staff are very friendly and helpful as well.

  Daniel Long
2 years ago
I always get great service at James I always get the feeling of being at home when I'm there

  Opening Hours

Monday 7 AM-5 PM
Tuesday 7 AM-5 PM
Wednesday 7 AM-5 PM
Thursday 7 AM-5 PM
Friday 7 AM-5 PM
Saturday Closed
Sunday Closed

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