Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tennessee Court Services
a week ago
These guys are awesome !! Had an after hours flat and these guys really went above and beyond to make a bad situation bearable. Everyone from the tow drivers to their in house dispatch were extremely friendly and helpful, I wish you all the best and safe travels!!
Emily Roy
6 months ago
Called WNC told them what was going on they gave me an estimate right then and there.Took them less than a hour and they came and towed my car home.Thank you Richard!
Million Dollar Lady
a year ago
Made an unexpected trip to NC from TX, on my way home a large tree branch fell on my windshield.I was in the middle of nowhere. No phone signal to speak of. The very helpful people at Fines Creek community called the sheriff's office. The officer called me a tow truck.WNC answered the call. The driver understood my situation, gave me information for windshield replacement and brought me and my car to a hotel in a safe area. He was very helpful.I would highly recommend this towing company. I believe the driver's name was John. Thank you for your assistanceService: Car towing
Michelle Wrigley
11 months ago
We were traveling from OK to NC when a wheel on our travel trailer sheared off. Upon calling them, they located a trailer repair shop that could help us immediately and saw us safely to the shop. What great people!
ANNA ALSTEEN
7 months ago
Driver was timely, professional, compassionate, super helpful and informative. He couldn t have provided a more perfect roadside service.Service: Car towingService: Car towing
Dustin Smith
2 years ago
Jackie was awesome. A true professional. Got there very fast. Would recommend to anyoneService: Car towingService: Car towing
Krystle St.Germain
4 years ago
Had my car break down 50 miles from home, AAA sent this towing company. The driver Patrick was there in less than an hour, very nice and efficient. Great conversation on the 40 min ride back. I definitely recommend them again.
Mighty Max
2 years ago
Not gonna lie, the man who answered my call was ready and willing to save my life if i had become stranded in the mountains last week. Luckily I didn't need assistance after all, but the brief phone conversation I had with this local hero gave me the confidence I needed to risk running out of gas before I reached the next exit. Thanks to him I can still maintain eye contact with my wife without feeling shame.
Cindy Parton
5 years ago
If I could give this place negative stars I surely would. They were called by the highway patrol to help me when my car broke down on a bridge about I-40. I had a car accident about an hour before and it had jarred my battery loose. Well, I didn't know that at the time, and needed my car moved from the middle of the road. He towed my car 5 miles down the road. I climbed up on the row back and fixed the wires. I had called Progressive for roadside assistance as well. But, the highway patrol's call to them responded first. So, needless to say, my insurance wouldn't cover the tow. It was all my responsibility. While I'm on the phone with multiple agents trying to figure out a payment plan, and trying to call family for money...the driver is getting multiple calls from his "boss" saying I need to hurry up. And, they don't have time to be dealing with me. Also said they had other calls to attend to, and I didn't need to waste anymore of their time. I asked the driver to please take me and the car back to his shop until I could figure out how to get $185.00 (flat fee because he was called by highway patrol). I was finally taken back to the shop. My car was still on the back of his truck while he stomped around the shop talking to "his bosses". I was still on the phone trying to get money. They told him he had more calls to go to. They ALL kept giving me rude looks, and nobody would even speak with me. My car was held hostage on the back of this tow truck for 6 hours!!! My uncle finally gave a credit card over the phone, and he wrote out my receipt and handed it to me. Sam was my driver. I go to the truck to get my car, and as he is lowering it down a lady shows up saying he had to hurry and get my car out of the way because he had another call from the sheriff. She gives me rude looks and stands there watching as my car is lowered. I get in my car. He says, I need you to hurry and move your car. I've got a call to go to. I got in and I left to go home. I lived an hour and half almost from this place. I just want them to know I did not appreciate being treated like SCUM of the Earth. And, I didn't appreciate how RUDE ... EVERY SINGLE ONE OF THEM ARE!! People like this company is what gives tow companies a bad name!!! Luckily, I've had to use a tow company before and know that not all people are HEARTLESS JERKS like these people. Good riddance to bad rubbish!!!!!!!!!!!!!!!!!!!! It has been 8 months since this happened...and I'm still mad about it.
Angie B.
3 years ago
I was very thankful for Aaron. He was on time, professional, and was a blessing to work with. He treated me with respect and curiosity which is something I haven't had other towing services. Thank you Aaron for assisting this far from home girl and thank you for all you did. Service: Tire changeService: Tire change
James Nash
5 years ago
Anyone giving these jokers a positive review must have gotten paid to do so. It took them 3.5 hours to show up after AAA dispatched them. They first told AAA 45 minutes. After 1.5 hours went by, I called again and they claimed to be 6 minutes away. After another 30 minutes went by, I called again and they claimed to be 13 miles away. After 3 hours I made arrangements to have my car fixed roadside. As the repairs were being finished and hood being closed they finally showed up. 3.5 hours after being dispatched. They are a disgrace to AAA and the community.
James D. Francis
3 years ago
Kevin, good man. No. Great man. Went out of his way to do a nice job towing my streetsweeper of a car with the cops rushing him over the loud speaker.Not only that but dropped me off out of the way to make it easier for my friend to pick me up, and to leave me someone safer. Not with the lot lizards. God bless you brother man. I may you have good health, and long life.All the best,J.D.Service: Car towing
Deidre Carver
4 years ago
Aaron did a great iob loading my vehicle and it was not an easy task as my rear wheel was off ! He is a true professional and was very polite and gentle with loading/unloading my car!!! Always call WNC Towing they're the best!!!
sick88tbird
4 years ago
What an excellent experience. Price was better than anybody else we called, but more importantly they were there LONG before anybody else could make it there. I highly recommend using WNC towing. I can t say enough good about them. Thanks again for taking care of us as we were passing through NC!
Brad Sikes
3 years ago
Excellent towing service, as well as a AAA service provider. Billy towed me 125 miles to my house after a breakdown in the middle of the NC mountains. I highly recommend Billy and WNC Towing. Great people and great service. Thanks!Service: Car towingService: Car towing
Cheryl Smith
4 years ago
Guy was very nice to meet and discuss the fact that he was going to be taking my car to a reputable shop. I broke down near the Asheville NC and TN line. He actually was someone that my husband and I had met before. But small world I would have him pick up my car.
Marcus Mobley
5 years ago
AAA Towed me to WNC Towing. Great people. Went out of their way to help me. Replaced my Alternator on a Sunday and got me back on the road. The AAA driver and the man that serviced my car were great.
Gwen Livingstone Pokora
7 years ago
As we drove up Soco Mountain, a sudden rainfall deluged the area and obscured our vision. The right hand lane ended rather suddenly with little warning; the vehicle on our left flank did not slow nor allow us access. Though slowing, I drove our car into the curb and flatted the tire. Pouring rain. No accurate idea of location. We phoned AAA and they sent Red from WNC Towing. His courtesy and great sense of humor eased our distress. He was our knight in a shining white pickup. Our thanks!
Lori Leveritt
3 years ago
Aaron was so nice and professional. Came out at 11pm and made my daughter and I feel at ease right away. Quick service and got us and her truck home safe! Service: Car towingService: Car towing
Lars Schatte
4 years ago
Terrible service. My vehicle slid on ice and wrecked in Maggie valley. They towed it to their yard. 2 days later they tell me it costs $540 to get out and it s $40 a day and then when I arrived with the guy about that price, he told me in 14 days the truck would be his and proceeded to hang up the phone. Avoid this back woods towing company.
Mitch Robinson
5 years ago
Got a letter from the DMV that they had a car I have a lien on. They charged a high fee for the tow, the maximum allowed by law for 34 days storage plus "other" fees. They are owned by Singletons Automotive, I would be careful about them also.
Jeremiah Seckman
2 years ago
Personally I think what's the North Carolina is in fact a bunch of cooks and no good cons my car was towed to their shop which I just bought a few days previous I hadn't yet been able to put the title in my name because I don't live in North Carolina I live in Panama City now they won't give me my car back because the title has been sent to Florida where I live to register the vehicle so it's not in my name and even with a bill of sale notarized they still won't accept it so they're holding my car keeping me from getting to my mother who is dying liver disease and now has double pneumonia Thanks guys Real professionalism Keep up the good work
Howard spake
4 years ago
awesome experience .. john was professional and courteous .. very quick to respond thru AAA .. would highly recommend. made a bad situation not so bad.. thanks John for your professionalism . "service guy"Howard Spake
Bailey Asher James
4 years ago
Cannot even begin to thank Patrick enough. He was super quick even when the AAA employee didn t know where we were and we had no idea where we were. Every gentlemanly and thoughtful!
Kevin Meyers
4 years ago
Alternator Belt slipped off of my '99 Mercury Grand Marqueis, Isaac helped me get it towed to the shop with very little hassle, an air of ease, humor and professionalism. Would certainly reccomend!
Trey Lane
4 years ago
7/12/19 i26 eb 7:30Black rollback with silver BMW on it. Driver is speeding then slowing 15mph under. Running of onto shoulder all from texting and being on his phone. Orange lined case looked like an iPhone. Very unprofessional and dangerous.
Jenny Munson
a year ago
I used WNC Towing when I locked my keys in the car. They were quick, courteous, and did a great job.Service: Car lockoutsService: Car lockouts
Frederick Gaddy
6 years ago
Thank you wnc towing for your service. My roadside said it would be an hour and yall were there within 20 min. Could not have asked for better service and i was prettt far out on some back roads. Thank you thank you thank you
krystal miller
a year ago
Jackie was amazing helping my son out with his front tire!!!!
Amy B
5 years ago
I have never had a more pleasant experience with a towing company. They went out of their way to be pleasant and helpful to my family.