Walmart Auto Care Centers

3.4 (96)

  530 S Graham Hopedale Rd, Burlington, NC 27217
  (336) 226-1382
  walmart.com
  Claimed

Oil change service Auto parts store Car accessories store Car battery store Car repair and maintenance service Tire repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  k roberts
9 months ago
I was told the service center was shorthanded. However, I saw about six individuals moving around like zombies. I was told at 1 p.m. that they weren't writing anymore service tickets bc they had three cars to do before me, and they took lunch from 2 until 3:15. I told the one guy that I would wait. Meanwhile, they had one car inside. The person in front of me decided to leave, and they turned away three other customers after me before I could leave. I would like to hear one reason that they should make more than $8/ hr.

  Kasie Stewart
4 months ago
Was having tire pressure issues on a road trip home for the holidays and needed a quick check. Travis and his employees went above and beyond to check the tires to try to solve the issue! Couldn t recommend the auto care center more!!!!

  Shannon Thomasson
3 months ago
Manager and staff were super great to help with my battery. Highly recommended!

  R McD
4 months ago
If I told you the whole story, you might get bored but all I can say is the Graham Hopedale Walmart's automotive department is lacking on multiple levels, and needs a complete clean up and replacement of current employees.

  Monroe Godette
a year ago
Okay to good, if you bought their tires. But still, you have to watch the technicians closely. They are prone to making mistakes. Another thing, none of the centers seem to answer the phone.

  John Hornung
2 months ago
Short staffed, but candid about the wait times.

  Kellie Hamilton
2 years ago
Great service and quick! Friendly staff as well. ONLY PROBLEM WALMART!! Please add some courtesy benches outside of the auto center! There is plenty of room on the side for customers to sit and wait outside for their vehicle get done! There isn t even any sitting areas inside either!Yes you can go around and shop but not everyone needs to or wants to. Think about the elderly or anyone for that matter!Maybe a small areas of shopping cart in case someone wants to go in and shop until their car is finished. Instead of having to walk in all the way to the front to get a cart. As I just seen a lady dropping her car to get fixed and had a newborn in her car seat she had to carry. Just a thought to help your Walmart customers out.

  Mary Hicks
3 months ago
It was just an oil change, got us right in and out

  air ran
a year ago
Unbelievable that no one answers the phone so you don t know if they re open and then you drive over there only to wait 45 minutes to find out that the auto center isn t even open because they have no employees working. Walmarts new motto should be we hate our customers because that s exactly how you treat people.

  Daniel Plainview
2 years ago
Originally had an issue with the service or lack thereof. However, the store manager contacted me, addressed the problem, and gave me something additional for my trouble. My original one star review has been changed to five stars.

  Jennifer Jensen
2 years ago
Arrived when they should have opened. Garage is closed and dark. Phone message is a simple greeting ( doesn t say closed or will open later) no one in the main store will answer the phone for more information. Waited 20 minutes then left.

  Shaquille Oatmeal
a year ago
Called numerous times to schedule an alignment and they answered and immediately hung up.Pass on using them unless you wanna sit there all day without an appointment.

  Michele Widmar
4 years ago
Please be aware!!!!!!! The auto service center tried to charge my mother who is in her sixties over six hundred dollars telling her she needed different things to be repaired One of them being A new gasket by her engine come to find out all they did was take the gasket off and left it sitting under the hood so I put it back on another was a new horn because her horn wasn t working they were going to charge several hundred dollars because they told her they had to rewire everything All it needed was a new fuse they told her her turn signal was out she need a new light they had just loosened the bulb so I put that back in so with everything they told her she needed to have repaired iplus labor the bill was going to be about $680 her brother put in a new fuse to fix her horn All she had to pay for was the little fuse please be careful they will take advantage obviously with elderly women who they think don t know any better!!!!

  Melinda Tyson
9 months ago
They NEVER answer the phone!!! It's impossible to get a price or an appt or ANYTHING at all from this place bc they NEVER answer the phone!!!

  Precious Johnson
6 years ago
Went there for an oil change one day. Waited about 20 minutes and they told me they couldn't do the oil change because the "plug was stuck" and they couldn't remove it. I said ok cool, I will just go somewhere else...I get back into my car and noticed that the loose change that I always keep in a small compartment in my car was mostly gone. Now I never keep track of how much, just when I break a dollar I toss it there! That day I knew I had about 4 plus dollars, because I was on my way out of town and had just went to the car wash to clean/vac out my car. So imagine my shock when I noticed only a handful of pennies and about 2 nickels were left. I pulled around to tell the guy(older man) that normally I'm a nice person, I would have given him the change if he had've just asked. Of course he denied it and said no one there steals or touches money. I wrote this review to warn people not to be like me and be so trusting with people, even if it is a business. I am aware of my own faults here.

  Jason Shumate
4 years ago
Employees were really cool and had my oil changed in about 20 min. A lot faster than a lot faster than other places I've been. Ill definitely be back.

  Twilia Young
8 months ago
I work for Walmart and I called several times that day and nobody ever answered the phone

  Brian Cousineau
5 years ago
I brought in 2 tires for mounting and balancing. Finished in less than 1 hour. All people involved were very courteous. I would recommend this auto service center.

  Leon Turner
5 years ago
I like the results of their work here! , They are careful,thorough,and extra clean with your vehicle! If they charged extra for attention to detail, I would gladly pay,but they don't!

  Alicia (Alley)
6 years ago
They finally stopped using the cheap filter with part #FRAM *******TLE that everyone has been complaining about that is "cheap cardboard". I noticed the change when I looked at my receipt after an oil change today. The new part # that I noticed was FRAM COR 9018ACC. They noted that the oil filter was changed so I'm assumimg the part number belongs to the oil filter they replaced since the only other part number on my reciept that was noted to be replaced was the actual oil type they used.

  Hanna Escarcega
6 years ago
Super fast and friendly. I went to get an oil change and Walmart was the only place open near me on a Sunday. The guy was even nice enough to fix a flat tire that I had.

  pretty washington
2 years ago
Like Walmart auto Care center have gotten gas changed and tires checked good price really like that Walmart has car Care center wish you could stay open a little later

  Alice Still
2 years ago
The guy wasn't. Interested in helping me, said I had to place my own order. I didn't know how to

  Russell Witcher
a year ago
good experience quick service not as expensive as dealership

  Rick
4 years ago
Great bunch of guys. Conveniently located next to the sporting goods section.You can get your camping gear for this spring while your getting your oil changed or tires put on.

  Shanon Burwell
a year ago
No one ever answers the phone. They act like you are a pain to them.

  Joshua Brown
8 months ago
A bunch of folks that don t want to work

  Ralf
a month ago
Good service

  Keith Roberts
5 years ago
Good service great staff get you in and out very quickly price competitive

  Leslie Allen
5 years ago
Have to wait forever in automotive. Never enough cashiers in store. Most of them are slow as molasses.

  Opening Hours

Monday 7 AM-7 PM
Tuesday 7 AM-7 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-7 PM
Friday 7 AM-7 PM
Saturday 7 AM-7 PM
Sunday 7 AM-7 PM

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