Modern Mazda Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Irina Greer
a year ago
We, my Mazda and I, love this place....obviously, other way we won't keep on coming here, 50 miles away to get what needs to be done.But seriously, they are great, from the day I bought the car, and throughout each service visit. Highly recommend

  Owen Harris
3 years ago
Well I left a review yesterday and today the review is not there. I though they had decent pricing. But I went in and was choosing between on of their cars and on from another dealer. My wife and I just wanted a quote so we could discus which vehicle would be best for us and I was very straight and honest with them. The salesman helping me was professional and respectful and answered all of my questions. They wanted to know the exact offer I was getting from the other company. I gave them that exactly. After that my sales manager went to talk to his sales manager in an open corner office. After listening to the sales manager drop multiple F Bombs and speak about how I just need to choose a car and stop comparing apples and oranges and berating me and my wife so the whole store could hear we left. It was quite simply the most unprofessional and disrespectful experience of my life. Quite simply made my decision VERY Easy. I will post my review every day if you keep deleting it

  Chuck Peterson
3 years ago
Although I need to make an appointment to get an oil change, I don't mind. I pull up to the closed garage door and they open it up. They have a neat, clean waiting area that is rarely crowded. They are honest and don't try to upsell me. Good people.

  Jeff Causey
3 years ago
Been getting my MX-5 serviced here. They are always quick and friendly. However, I don't think their online system for scheduling service works as they never seem to have my appointment.

  Tim Butler
8 years ago
My 90 year old uncle bought a brand new car from Dick. A month or so later he crashed into a ditch and brought it back to Dick for repair on 12/14/15. On 1/5/16, I called to see what was going on. The manager said it would take 4 weeks (90 hours of labor) to fix and they just ordered the parts. I called back 4 weeks later and a young lady said it was going to take 2 more weeks to fix, but the manager was out and she'd call back when she was in. I called back a few days later after not receiving a call from the manager with same response from the young lady on the phone - the manager is out but will call you back. Still no phone call and its 3/2/16. Absolutely deplorable customer service!!!! STAY AWAY !!!!!! Awful Awful Awful

  Mike P
a year ago
The staff was pleasant and professional and the price of service was competitive with other dealers.

  Dan Stewart
3 years ago
Very friendly and good service. Manager of the facility is a great guy.