Francis Brothers Used Cars

4.1 (59)

  134 N Main St, Boiling Springs, NC 28017
  (704) 434-2669
  Claimed

Used car dealer

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jack Myers
8 months ago
Excellent staff customer service was good Excellent on prices Got the truck only had it a day trans. Coolant line busted, and needed tires Brought it up there. They let me use a loaner vehicle and to my truck got fixed didn t cost me anything very good people I would highly recommend anyone else to come here. Also, people are very dependable with anything

  Shelby Voice
6 months ago
Purchased a vehicle from here last year. Check engine light came on the second day and also noticed broken glass in the vents and under the seats, we were not happy, because we asked if it had ever been in an accident and were told no. It was throwing codes left and right. Brought it to Don's attention who set it up to be fixed with one of "his guys." Turned out he only fixed one of the issues. Was approached by previous owner by chance at a gas station this year and boy did he fill us in! He explained how he also purchased a car after trading ours in. He went on to tell us about his accident and how Don plays the nice guy when it comes to making repairs only to find out he puts the repair costs on the backend of what you owe, so your paying the repair costs by the mechanic of his choosing like the previous owner also experienced. There is a clause in the paperwork that states this, so Don has covered his butt quite nicely. I know refer to Don as, "Loophole Don." I agree with the previous owner of our car- Don is sneaky and snakey, no doubt about it! I knew there was something up, the guy is always sitting at his desk watching CNN everytime I go in to make a payment. His granddaughter is a real peach. She always has an attitude like I'm interrupting her doing something just to put money in their hands -Unbeilavable! No doubt the majority of their positive reviews are fake. Buyer beware and don't say you haven't been warned!

  Deborah Mayfield
a year ago
Bought a truck spent several thousand trying to keep it running. Check engine light came on the second day. One problem after another. New rotors and pads. New alternator, new serpentine belt, new co2 sensors, and other issues. It was a costly truck. Windshield cracked in several locations. Never got the check engine light off for more than a few miles.

  Paul Hillman
6 years ago
"Have been doing business with them for like 15 years now...it has always been a pleasure working with them...they have always ran their business as professional as possible and I would recommend them to anybody who is looking for an affordable reliable vehicle" - PAUL HILLMAN

  Zacc Hillman
a year ago
Do not buy a car from them unless you are willing to put more money in it . Bought a Jeep Wrangler problems after problems then they will call their self fixing it and put repairs in the bill. Will never buy from them again. Selling junk!!!

  Sally Park
10 years ago
These guys definitely know what they're doing and they're excellent to deal with. Friendly with a family-oriented attitude, all of the employees here will do anything to do make you feel comfortable. They don't give you a hard time about test driving multiple cars until you find the right one, either. I've already purchased one car from them and completely paid it off with their on-site financing program in under two years. I just purchased my second car from them today. Very pleased with their efforts. Thank you, Francis!

  Jean Pinkston
5 years ago
I bought my 07 Envoy there. They were great at working together to get the paperwork and stuff done, worked with me on down Payment & have been nice & courteous when I make my biweekly payments. I love that they take payments over the phone with debit card & don't add an extra charge.

  Julio Feliciano
3 years ago
Don Francis is exactly how many movies depict a car salesman. He will lure, lie, mislead, con and deceive people just to sell a car. I was interested in a Pickup So I went to see when were they getting more vehicles in and what vehicles they had on hand in the lot. A truck was facing the road with a price tag on it. I went inside the office, just to find out the truck had not been inspected yet. Although my intuition was telling me no, I still wanted to test drive it. The Son BEANO gave me the keys and put dealership tags on the Truck. The truck wouldn't shift gears. No matter what I tried, I was never able to shift the Vehicle from Park to Drive. I turned off the vehicle, walked inside the office, I explained what was going on, and that I wasn't interested in the truck. They assured me that they would fix it but In good conscious and being conscientious , I decided it wasn't a good fit for me. I left and called back on Monday since he had said that over the weekend they will get more cars. I asked Don and he said Beano did buy more vehicles but he wouldn't know what vehicles until Beano got in the office. When I told him that I was the man who went in on Friday and tried to test drive the truck, he proceeded to tell me that ,"it was a simple fix" and that if I didn't want the pickup, than they didn't "need my business" and hung up on me. I called him back, and informed him that he made a bad Choice!

  Colt Cooper
5 years ago
This place has a great staff and fair prices. If you bring your car here they will treat you right. Everyone is very friendly with the exception of the owner. Please don't let that stop you from giving them your bussiness.

  The_Retro_Devil
6 years ago
They sold me a car with a bad transmission. They tried to cover it up by putting brand new fluid in the car. Also the driver side window was broken. It also had an oil leak. I had a few people tell me do not buy a car from them. I should've listened.

  Shirley ann Ball
4 years ago
Great used carlot very honest owners and will help you as much as possible dependable people who care about their customers and cars treat you like family if u go by there say hello to one of owners Beano Frances

  Mikes Tha One
6 years ago
Worst buy here pay here car lot around. My wife got screwed big time and after thousands of dollars lost the car still has problems. Lesson learned never again and neither will anyone else I know. Shame on yaw.

  John Doe
5 years ago
Very good people to deal with!! Have a problem with the car, they are willing to help you out with the problem. Good people that stand by their word!!

  Cheryl Taylor
8 months ago
Good buy here place

  Richard De Maso
5 years ago
Great staff, NO Hassel, awesome prices! Quality vehicles! Bought from them today and will buy again very soon!

  Asenath Padgett
2 years ago
Awesome people perfect cars and affordable

  Crystal Lewis
6 years ago
It's a buy here pay here car lot and I will be going back today to see if I can get a car

  Wendy Auten
3 years ago
Have got 2 cars from them love both ...

  Charles Morehead
6 years ago
The easiest place I have ever bought a car

  tina Stewart
5 years ago
Love the place best place to buy cars and trucks at

  Justin Jones
9 years ago
Great and friendly owners enjoy stopping by when ever i can

  Susan Gary
5 years ago
Very good place to buy cars

  Travis Anthony
5 years ago
Friendly people and someone you can work out some of the prices with

  Kyle Tolley
5 years ago
Ask for beano, don t deal with Don. He is a joke.

  Robin barron
5 years ago
Won't work with you on the down payment

  Melvina Archie
5 years ago
I like them good friendly people.

  Tiffany Clower
2 years ago
Overall great customer experience

  James Myers
6 years ago
Nice cars and friendly staff

  Gary Crawford
6 years ago
Great dealership

  Darlene Gowan
6 years ago
Fast doing it right

  Opening Hours

Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday 9 AM-1 PM
Sunday Closed

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