Medlin Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matt Thewes
a month ago
I've been looking for a specific type of car and saw that Medlin had one. After mapping, it looked to be over 2 hours away. I looked for a closer option but could find one. I decided to follow up and ask some other questions. Cole was the sales rep who helped me. We texted a lot over 2 weeks, going back and forth. Fortunately, the car didn't get sold out from under me during the time I was thinking about it. We agreed to a price and down payment to hold. I wasn't going to be able to make it to the dealership, so he said that he would deliver it. Awesome! Problem solved. Here he is arriving with my new ride! The only reason we did this was that he was attentive, paid attention to what I wanted, and delivered.

  Kevin Carter
5 days ago
First time In 70 years that I ever bought a used car sight unseen. Cole did not disappoint. Answered every question and the vehicle was 100% what he said it was. The transaction was seamless and he even delivered to my home. Highly recommend!!! Thanks Cole

  Kristen Jaynes
a month ago
I couldn t be more pleased with the purchase of my new Tahoe through Medlin Chevrolet. Alex and Justin were both so helpful in answering my many questions and making the transaction as seamless as possible. I live over 4 hours away, and they delivered it to me very quickly, which was such a huge help. Thanks again!

  Jenny Nguyen
9 months ago
This is our six time purchasing a pickup trucks of MEDLIN CHEVROLET. Absolutely we have the most pleasant when buying and trading we have had a fabulous experience as always. Me and my husband we both came in yesterday 6-28-2023 with a trade in the 2022 Chevrolet Silverado RST we had purchased from them 7 months ago to trade in my bigger dream truck the BRAND NEW 2023 CHEVROLET SILVERADO 1500 crew Cab Short Box 4- Wheel Drive HIGH COUNTRY. We was extremely happy and in love with the new truck. We can t said enough about this dealership. All the people works here are very friendly and professional, they were a true pleasure to do business with and why we keep coming back over and over again to purchased our vehicles from MEDLIN CHEVROLET because of the awesome customer service that we got the first time we both purchased from them in 2018 we really impressed with the service at MEDLIN CHEVROLET always treats us the way people like to be treated when they re spending their hard earned money with respect and courtesy. They don t waste your time also explain everything so that you know exactly what you re getting and what it s going to cost and they gave us a very high trade in value always. Outstanding & Top notch customer service from Miss Deanna, Mr Kelly Kee Manager, Mr Justin Sales Manager and Mr Luis Jacome Sales Manager this team worked with efficiency and thought of a few things we hadn t thought. The whole team that day despite it being busy were phenomenal. Thank you once again Miss Deanna was the most amazing sales lady. She was quick and efficient and really set the tone for how smoothly the transition would be. We made a deal over the phone and when we arrived the deal was honored as per our conversation. She got us in exactly what we was looking for and made sure we drove off in it the same day, Deanna even making sure helped us clean the truck so we wouldn t have to stay there too long. Our famous The general manager Mr Kelly Kee on duty yesterday we was Also a pleasure to meet he was amazing as well and fast he went above and beyond, knowledgeable, professional, friendly and efficient was work really hard very helpful with our trade in value and purchased of the truck we was interested in, we can t explain how much the best price he helped us out. We love you Mr. Kelly. Sales Manager Mr. Luis Jacome was also a pleasure to work with as well, he is very friendly and attentive! He guided us through the buying process and was professional and knowledgeable. Answered all our questions patiently! Very easy to communicate with! Me and my husband we both felt really welcomed as he engaged in conversation with us and made us feel comfortable the whole time! The process was quick, easy and painless from start to finish. Everyone there was pleasant to work with and we love our new truck thanks again everyone, especially to Miss Deanna, Mr Kelly, Mr Luis Jacome and Mr Justin it was very a great team you all rocked! We love y all we appreciate it all the hard work you guys do for us. Zero pressure sales with knowledgeable and reliable staff, big name dealerships could learn a thing or two on how to provide customer. This is a great example of honest business! Wouldn t hesitate to come back again and again. We please to said thanks you so much to the owner at MEDLIN CHEVROLET for hiring such a fabulous sales team. You can t find a dealership like this. This is a no hassle, low pressure dealership and I would highly recommend it to everyone!!!

  DAVE MAURER
a month ago
I'd been looking for a new Colorado ZR2 for awhile. Finally found one at Medlin, but was discouraged because they are over 100 miles from me. NO WORRIES!! I was lucky enough to speak to Cole Bushee at Medlin, and he made the process SO EASY. Sent a few pics of my trade in, and got a fair offer. Cole was kind enough to drive my new truck to me and pick up my trade in. All paperwork was quick and painless. Love the new truck, but REALLY appreciate Cole, and the folks at Medlin who made the transaction so pleasurable. Would definitely recommend these guys!!

  justin adkins
2 months ago
I went through several different places at ford, Chevy, and dodge trying to get into a bigger truck. I finally came in one day for one last ditch effort and talked to Justin and Victor. They were both amazing! They treated me like nobody else had at any other dealership! They were so kind and courteous. They went out of their way and got us an approval for my dream truck. It wasn t just a base model truck that I was expecting to get. They got us into my all time dream truck! I came in first thing that morning and Victor and I sat around all day talking and looking at vehicles trying to find the perfect one, while Justin was making phone calls left and right until he finally got an approval. He ended up get two approvals. One that I couldn t afford and then called and talked to somebody for a while and finally got one I could afford. Justin and Victor both went out of their way to help me and to get me into my dream truck. I couldn t be more ecstatic! They have earned my business for life! My parents are looking at trying to trade in their SUV and I already talked to them to let them know they should come check out Medlin Chevy!! Best service Iv ever had hands down!!

  Tomika Taylor
2 months ago
My car buying experience with Medlin Chevrolet in Ayden was great, awesome, straight forward and to the point. I have to give 5 Stars to Luis and his team, for they went above and beyond to get me in a vehicle that s affordable and fit my personal and work needs. I really can t ask for anything better Thank you guys for your excellent service. I ll see you again !!

  Jen Jansen
2 months ago
Highly recommend go see Alex! Luis and Ron were a pleasure to work with as well. I did my shopping on line and in dealt with Alex in the dealership and when I went to pick up my challenger the guys were amazing. Didn t try to talk me into something else..

  Dave Gill
a month ago
Friendly, caring, and they make you feel like family. I would recommend anyone and everyone go see this great group of people for all of your car shopping and service needs. I even take my non -GM vehicles there.

  Brian Stockwell
3 months ago
This experience is why I called. I had heard you were easy to work with, you had my vehicle were able to make a deal that worked for my wife and I and had me signed and keys in hand in 15 min. I can t imagine doing business anywhere else again. Thank you so much for not only the car but the experience. Brian Stockwell

  Kelly Darazsdi
3 months ago
Had a great experience working with Victor. He was patient with me as I asked questions and requested information over and over again. He was very professionalI and super helpful. I highly recommend working with him.

  Matt Huenink
5 months ago
My dream car showed up on their lot and I called right away and i talked to the nicest salesperson I have ever dealt with. I needed more information, and they got it for me right away. They held the car for me so I could watch my daughter's soccer game, and then drove there 1.5 hours to get the car. They had everything ready for me and the car was perfect. They even gave me a set of free floor mats. Everyone I talked to there was super nice. I would highly recommend doing business with them. Thank you for all your help Mike!

  Raquel Guadarrama
4 months ago
Go see Victor!! He will make sure you get what you are looking for without you feeling pressured to buy! He allows you to really browse around and weigh your options. Hes patient and kind, you wont regret working with him on finding your perfect match of a car! I wanted a specific buick that was not at the dealership and he stayed late and went above and beyond to ensure i got what i wanted!

  Thomas Lilley
a day ago
Got checked in went to the waiting room less than 30 minutes. Car was ready. Top notch people top notch time good job.

  Yves Velazco
3 years ago
How car buying should be! My last review of another dealership wasn't that good, glad to leave this one on a high note.To the Medlin Team [Mike, Dayshawn, Trey, Kelly) who helped me get the car I have been searching for - Thank you!!!After seeing the the 4Runner online in the wee hours, I submitted an inquiry and first thing in the morning, immediately got a text message from Mike, after several texts - confirmed a noon appointment to see the car even though I had engagements to see another the same day in Matthews NC. At 11:45, got a call from Dayshawn as a follow-up that I'm still coming, which I informed him of being near to the location. A few minutes before noon, I drove up and the 4Runner was parked up front waiting for me [granted this is a small lot], the fact that it was presented the way it did, I'm impressed. Within minutes, I was behind the wheel and driving the car... Not much to say because it's a Toyota ;) A few things to take care of [dead center steering wheel alignment] which after returning was told, they'd take care of it - GR8. So now, it's the numbers game, I was upfront that I was already pre-approved for the amount needed to finance the car, but despite all that - the team including Trey continue to convince me to give them a chance to beat my Credit Union's rate of 3.45%; although, they've not seen that good of a rate. I agreed, and unfortunately, their lender fell short at 3.99%. Here's where the team excel, I want the 4Runner and was firm about it but unfortunately my CU is closed for the weekend (so are most of the banks). I want this car bad and was willing to put down $ for them to hold it until today (Monday 9/21), but instead Kelly chimed in and suggested to proceed with getting the Buyers Order together at 3.99% with their in-house lender, and comes Monday, I just need to work with my CU to get the financed amount sorted out. I agreed, and all papers were signed but since they won't be submitting anything until Monday, I get the whole day to get everything sorted out with my CU, and may I add that they'll deliver the car to me in Wake Forest free-of-charge -KUDOS!!! Today, just before 6PM as agreed time of delivery, Dayshawn pulled up in my drive way with the 4Runner.I won't have time to drive the car until Thursday (9/24) so I'll see if the alignment was actually fixed, but I assume - these are honest people and they'd honor their word, but if somehow there's an issue, I'll update this review to reflect. But for now, I'm giving the Medlin Team 5*'s as I'm extremely satisfied with my purchase and the price I paid for. Highly recommended!!!

  Tim Motsinger
2 months ago
I came in for my oil change on the wrong day and the service department worked me in and got me taken care of quickly. The professionalism and courtesy was outstanding.

  Jimmy Nguyen
a year ago
My wife and i got our new truck yesterday we re now a return customer of MEDLIN CHEVROLET. We bought two trucks from them and just bringing a 2018 Z71 Silverado traded in for brand new 2022 Z71 RST Chevrolet Pickups Truck we both very happy with our truck, it was amazing one of the best vehicle purchasing experience we ve ever had, the Medlin team everyone was very friendly and welcoming. 5 stars for our salesman Allen Manning and Justin Smithwick and our gentlemen finance manager Ronnie Mitchell they re top notch extremely professional, warm, friendly this team worked with efficiency they really do work like big family such an absolutely pleasure to work with. Shout out for our Salesman Allen he s a excellent customer service friendly, knowledgeable, helped us all the way made it so quick and easy it was the easiest trade in process we have ever been though and able to come through on everything we asked of him. He even took the time to help us transfer our insurance to the new truck from his personal computer and his phone it was awesome to work with as well. We in love with our gentleman finance manager Ronnie was the best he s super friendly extremely knowledgeable, professionally patient taking care of us he s answered and explained every question we had he also gave us a good trade in value for our old truck and the fantastic price for the new one, it was an easy experience he made the whole process paperwork from starter to finish which made everything easy and smooth I was so impressed with how fast the process was. He s also gave us the Zurich Shield customer care kit for a gift thanks Ronnie we appreciate everything you do to us, oh Allen gave us two caps as well thanks Allen for the beautiful caps, great group of people has blown us away we will definitely return in the future to purchase another vehicle. We would recommend Medlin Chevrolet to others who is looking for a great deal with no pressure, this is the place to go. Thank you so much guys we appreciate everything you guys do for us!

  Carlos Alvarado
4 months ago
Highly recommend victor! Despite all the inconveniences along the way he was very patient, helpful, respectful also doesn t stop till you have what you re looking for not to mention they also delivered my car over an hour away highly recommend victor and the Medlin team

  Jennifer Alcock
a year ago
My husband and I were VERY impressed with the folks at Medlin Chevrolet! Justin Smithwick greeted us when we pulled on the lot and made test-driving two different Camaros an amazing experience! He took a lot of time with us, patiently answered our questions and had a great sense of humor, putting us completely at ease. When we finally decided on a beautiful Riverside Blue Metallic Camaro, Justin made the deal happen quickly. We then met Kelly Kee, General Manager, and also met with the finance guy, Ronnie Mitchell. Friendly, honest staff for sure that made for a great car-buying experience! I am so excited to have my dream car!!! Be sure to do business with the folks at Medlin Chevrolet. You will be glad you did!

  Savon Crews
3 years ago
I was searching for a GMC Canyon for my father. After an extensive search, I finally found a deal at Medlin. I spoke with Justin. I told him my father's situation and he offered to wait after hours to accommodate him. When my parents arrived, they were very pleased. Justin had the vehicle prepped and ready for a test drive. Justin never hassled them and they were comfortable during the entire process. Justin was very patient and supportive! He was able to add the additional features my father requested and he frequently followed up to make sure everything was ok. I HIGHLY recommend Medlin Chevrolet! Justin offered superb service! Thanks for making my dad a happy man!!!

  Rob
7 months ago
The staff is beyond nice and will work you through every step stress free and make a car buying experience and easy time. Allen was a gem and everyone should ask for him. Justin in finance is pretty cool also.

  Rachel Pridgen
8 months ago
The staff at Medlin Chevrolet are friendly and make the car-buying experience pleasant. The team worked to get us into the right vehicle for our budget without any hassle or pressure. We will return for our next purchase.

  Sandy Armstrong
4 years ago
Thanks Justin and Medlin Chevrolet for helping me to buy my new 2020 Chevy Equinox. Everyone at your establishment is friendly and helpful.. great service after the sale too.Stop by to see them today!

  Tim Wiscarva
a year ago
Traveled from New Bern to this dealer due to poor treatment that I encountered from a sales person at a large local dealership.Medlin is small town dealership with great, experienced, helpful, no pressure folks. A pleasant car buying experience! Well worth the trip.Special thanks to Cole and Mike in sales.Their first impression will definitely bring me back.

  Mark Douglas
7 months ago
Buying process was easy. Ronnie was great to work with. Jimmy and Glen are always so helpful with the after sale work. I love my new car.

  Todd
3 months ago
From senior management to finance person to sales . All were professional, helpful and appreciative of my business. I was car shopping for many months trying to find the right vehicle. I thought I wanted a Toyota truck but the Toyota dealerships seemed so impersonal and unwilling to sincerely help. It was the people at the Medlin Chevrolet dealership in Ayden, NC that made me want to buy a Chevy Silverado instead. Sincere and genuine I have a family of 4 drivers so will definitely be back for future needs.

  Rebekah Holliman
7 months ago
Luis and Victor and so many others really went above and beyond to make sure I got what I wanted super happy I will be back

  Guy Stocks
9 months ago
Every employee I have come in contact with at Medlin Chevrolet are friendly, courteous, and professional. I've been buying parts and accessories for my new 2022 Colorado at this dealership and just had my first service performed here. Positive experience each and every time I've walked in the door!

  Chris Allen
11 months ago
I was working close with Justin, the sales manager. He was a very nice and down to earth person and easy to talk to. He worked hard and went the extra mile to try and make a great deal happen for us. I would not hesitate to work with him and Medlin again in the future.

  Kimbley Brown
4 months ago
Poor customer service I felt like a was pushed in and out felt like a number and a credit score.Waited in lobby 15 before getting waiting on salesman said to keep me on updates never heard back. Will not be going back