O'Reilly Auto Parts
4.5 (47)
1245 Tunnel Rd, Asheville, NC 28805
(828) 407-5491
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Adrian Ernst
3 weeks ago
They do not stand behind their parts. I tried to warranty a battery with a date code of 9/23 and they refused to warranty it since it had been replaced already. I understand about going off the original purchase date but this battery is 6 months old. Didn't offer to take care of it, didn't offer to prorate or give any discount. I will not shop here ever again and would recommend avoiding them. What kind of parts place doesn't stand behind their parts?
Bacon Webb
3 weeks ago
Me and a buddy of mine are trying to fix the carrier bearing in his truck we need it removed latresa and Trent spent several minutes helping us contact places they knew of machine shops to help us with the problem they were very helpful they went above and beyond what your average person would do we really appreciate you guys thank you God bless
Rob Campbell
2 months ago
The employee working the register was not at all helpful and refused any returns after suggesting items that did not solve my car's problem (after I looked up how to fix it myself because he had no solutions to offer). Wasted a lot of money here and still had to go elsewhere to take care of the issue
Laura Garrett
7 months ago
I needed a new battery for my Kia. Brian was super knowledgeable, & showed me my two options! He was very helpful & even installed my battery right there! I was impressed by his skill & thoroughness. I've used different O'Reilly's before, but this was by far the best service I've received! It's not the closest location to me, but it's worth the extra drive. You can tell all the employees really care about providing great customer service! I'm a customer for life!
Tim Tyson
a month ago
Everyone I have ever seen there has been very helpful.
Starla Cabe
2 months ago
We use the parking lots to drop off kids..it's safe
Debbie Cerwin
4 months ago
Great store. They answer your questions, do diagnostics for free, and get you the help you need.
T
a year ago
We purchased a car battery from them. Without hesitation, the man who was helping us explained our different options, let us decide, and literally came out and installed the batter himself without hesitation or us asking him to. Thanks so much for being so hospitable and going that extra mile. We will be back.
William Miller
a year ago
Great place, and great people! Jacob got me everything I needed and even called another store to track down the part I needed. I paid at the Tunnel Road location and picked up my part from the Haywood location. It was a breeze. Thanks Jacob!
Jose L. Ramos
4 months ago
The lady in the front wasn't pleasant looked like she didn't want to be there or help me.
Derrick Durden
2 years ago
First time going there. Very clean and nice store. Employees were very friendly and helpful. Easy to get in and out of parking lot, also parking is free. Will definitely be going back.
Mark Radford
2 years ago
These dudes are spot on and congrats to the new location. They helped me square away a couple of fixes and also had some great conversation. Check them out for all your auto parts needs for sure.
Thomas Campion
2 years ago
Long time Auto Zone customer!! When they didn't have what I needed in stock, decided to try O'Reilly's!! They not only had what I needed, but it was half the price!! The staff was knowledgeable and helpful!! I think they earned a new customer today!!
Angie D
a year ago
Fast, friendly, and helpful. The store is clean and in a great location. Many thanks to Jacob for checking out the engine light.
Johnny Stephenson
a year ago
O Reilly has what you need when you need it,if they don t have it in stock they get a truck everyday and can have it to you the next day.The employees at this location are fantastic,very knowledgeable and friendly.
JimBo' B. (JimBo')
a year ago
These folks are friendly,and very helpful,They know auto parts and can answer most related questions.
Elaine Williams
a year ago
Had gone to a different auto shop that was to have had a battery I needed which they didn't have so ORelleys was next door and just stopped in and they had what I needed.
Christin H. T.
a year ago
nice store but kinda pricey compared to other car parts stores but a nice store indeed
APPSTATE83
a year ago
Sam really helped me out with a new battery! very friendly & professional! Sam diagnosed my problem after a competitor parts store couldn't...thanks Sam!
Charlene Clark
a year ago
Didn't go in. Person I was with went in and received great service
Adrian Linnette
a year ago
Always helpful and really great prices
CHRIS R. MOORE
6 months ago
Nice people in this store
Rebecca Pettit
2 years ago
Excellent customer service. Jacob was especially helpful!
Kevin Hall
a year ago
They got behind the counter was an a******
Joshua Sult
2 years ago
Very clean. Had a good variety
syxtoe70
7 months ago
Great service!
Tina Coburn
2 years ago
Very Helpful and friendly
Annette Dunbar
11 months ago
I give it 10
Rocky Bailey
a year ago
Awesome people who get it
Mike Cowan
2 years ago
Great staff