Smart Start Ignition Interlock

3.5 (15)

  12 Glenn Willow Dr Unit 51, Arden, NC 28704
  (828) 332-3018
  smartstartinc.com
  Claimed

Safety equipment supplier Car inspection station

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matthew Myers
3 months ago
I was a voluntary Smart Start customer for over a year and I highly recommend working with Michael and Anna at the Arden location. They were so kind, supportive, and helpful. They went above and beyond to provide great service to me repeatedly. They care about keeping the roads safe and I believe any reasonable customer will enjoy working with them.

  Jacqueline Ferris
2 weeks ago
I simply went in to ask the name of the guy sitting at the desk and he said he did not have to tell me his name and if I was not a client I needed to leave. I m not even sure if they re a legal business.

  Caitlin Melody
8 months ago
LADIES, DO NOT COME HERE ALONETHE MANAGER IS UNSTABLE and the environment is NOT SAFE. I have reached out multiple times to smart start to report my experience - where I was yelled (literally yelled) at by the manager despite multiple attempts to tell him he was making me very uncomfortable, threatened to have my device removed without my vehicle being reassembled, and forced to listen to a 3 minute rant at full volume where he detailed all of his issues with corporate, and how he is not responsible for/does not a representative of this company . This man is unstable, dangerous, and needs to seek mental help. This man should not be working in customer service and smart start needs to review their camera footage immediately.

  Brian Crawford
a year ago
These guys are awesome! They are very detail oriented and get my servicing and installs done in a timely fashion. Very personable and fun to talk to. It's been a pleasure working with them but I sure can't wait until I won't have to any more! ;)Thanks guys!

  Lauren Rowe
2 years ago
Possibly the nicest two people I have ever had the pleasure to meet. Anna and Micheal were not only helpful but kind and welcoming. Installation was easy and they answered all the questions and even helped me after I left and had one last inquiry. I highly recommend this location to anyone in need of an interlock system. If I could add more stars I would.

  Geo Rocabado
a year ago
DO NOT USE SMARTSTART! These crooks at this location sit around and play legos all day. They don t care about any of their customers and honestly treat the business as their home. The smell of body Odor and Wendy s still haunts me. When asked to provide information they go into defense mode and start treating everyone like raging alcoholics who should forever be punished. Do your homework and find a different company.

  Robert Carter
a year ago
DONT USE THIS COMPANY. I didn't even want to give them 1 star. I signed up because their company was only 45 minutes from my house. They closed this office with no notice. Now I have to drive over 2 hours to use them. I WILL BE GOING WITH MONITECH.

  Sarah Stevenson
2 years ago
I don t want to leave a great review based on the fact I haven t used the company. But the install technician today was quicker than the email said it would be and he was very knowledgeable and also made me feel half way comfortable when I already felt so embarrassed and awkward for being so there in the first place

  Skipp McDonald
a year ago
Super friendly and knowledgeable! Got right to work and got my install done quickly.

  KENNETH HOOPER
a year ago
I was treated very professionally and mindful of my respiratory limitations.

  Erica Williamson
a year ago
I wish I could have been instructed properly to use the device. I ve been locked out every week since the device was installed.

  Nancy Faulk
a year ago
Workers their were very nice and helpful.

  Miguel Araujo
10 months ago
Thank you for all that you guys do!

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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