Apex Auto Body Specialists

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jackie Z
3 months ago
This is the second car that Apex Autobody has fixed for me . Someone backed into my passenger side and didn't stop . My whole right side was damaged and I only have 38k miles so pretty much a new car! I was so upset and Darin and Marianna assured me that they would take care of everything and for me not to stress.They kept me updated on every step of the process from dealing with my insurance company and the mechanical part of my vehicle getting fixed to the paint and finishing.They always pay very close attention to detail and that takes time most peopledon't realize what goes into fixing a car back close to it's original condition. My car was finished in about 3 weeks and it looks and runs like a brand new car! I couldn't be more happy with the process !ApexAutobody is a trustworthy honest business that has been in business for a long time and have long time employee's that will do the job correctly and try and save you money if they can in the process and help you out in anyway they can! I would highly recommend them!

  Alper ILTER
3 months ago
About a month ago, my spouse was involved in a minor car accident, resulting in damages estimated around $2,000 to $2,500. Seeking repairs, we approached this service center. Initially, the owner insisted we rent a car, claiming the insurance company would cover the cost. When questioned, he suggested that not renting a car could delay the insurance payment to him. I reluctantly rented a car, as I needed one anyway.After leaving the car at their facility, a month passed with no progress. To my dismay, I discovered that they had charged the insurance company around $7,500 and were now claiming that an additional $5,000 to $10,000 was needed for repairs. My insurance company advised me to write off the car as a total loss since its value was only about $10,000. I had no choice but to agree.In conclusion, this business is utterly untrustworthy. It appears they are exploiting insurance companies, employing every tactic they can to inflate costs. I strongly advise caution with this firm. I would never recommend them to anyone and certainly will never return.

  R C
a year ago
Terrible attitude and shoddy work. Used them to replace the rear bumper and noticed dents and scuffs on the rear bumper upon inspection at car pickup. They tried to downplay it initially and then begrudgingly agreed to take care of it. When I proposed to just take something off the price instead of fixing them to save everyone time, he accused me of planning this on purpose. I found this insulting given that one should expect a new car part to be free of blemishes and I wouldn t have proposed this if the repair came back issue-free to begin with. Given their attitude and response, I don t plan to bring the car back to have them take care of it as quite frankly I m not comfortable with them doing further work on my car and I don t trust their work.Service: Body & Trim

  Kelly Kibler
10 months ago
I have an older car that had some rust in the pinch weld that caused the windshield to crack. Even though they were obviously busy they were able to fit me in and did a great job getting as much rust out as they could and replacing the windshield at a very reasonable price. Everyone I dealt with was very nice and explained things well. They even mentioned a separate problem for me to keep an eye on that I was not aware of. Would definitely recommend and will visit again in the event of future needed work!Service: Body & Trim

  Crystal Hobbs
a year ago
I had the pleasure of working with Miranda when I brought my car to Apex Collision. They came highly recommended and her customer service skills were first-rate. Mitch and Herb did an exceptional job with the repair and blended the paint to the point that the car looked brand new again. The detailing was absolutely beautiful, and they went the extra mile restoring the driver-side leather seat to its original color (blue jeans were the culprits in this case). The price was appropriate, the timing from start to finish was under four days, and the final results were phenomenal. I would highly recommend them to family and friends. Thank you.Services: Painting, Body & Trim

  Anita Suarez
a month ago
Simply the best! They took good care of my car and they are super helpful.

  Ruby Wesley
a year ago
They were amazing. They squeezed me in to their schedule and had my car bumper looking as good as new.Service: Body & TrimService: Body & Trim

  Craig Smalley
a year ago
Darren and Maryanna were a pleasure to work with. I heard great things about their work and they did not disappoint. They did an amazing job with a bumper repair and matching and blending an older model pearl white that looked better than the original. Also, they were able to get my car right in and start the work as soon as the part arrived. I highly recommend this company! So grateful I found them.

  Richard Bondranko
7 months ago
Best body shop around. Reasonable on prices. High quality work. These guys are way better than any of the chain body shops around. Only place I'd take my cars or trucks for body repair.

  Doug C
a year ago
Took my Honda Odyssey in to be worked on. First they do estimate without an appointment all you have to do is call ahead and see if they are available. Another place I called it was three weeks before they could even give me an estimate. I brought the van over they looked at it and told me I could bring it in less than a week later. Originally said It would take a week, it took more like three weeks. Although there was more damage than anticipated, some parts were delayed too. Darren was very apologetic about the time it was taking, but he kept me up to date. He even texted me pictures on the progress. I was a little worried cause I had to get an inspection done, and it was close to the end of the month. He was really great about it and he actually took care of getting the van inspected for me, and didn't charge me for the inspection. He even buffed out a previous scrap I had made on the van, and didn't charge me for that either. It was really awesome doing business with some who cares about keeping the customer happy.Services: Painting, Body & Trim

  Laxman Godthi
11 months ago
People are good, responsive & Great service. Repaired my car body damages & now it looks perfect as if there was never a damage. Highly recommend these guys..

  Raine Wilson
3 weeks ago
Amazing service and so fast. I can t recommend them enough!

  Chris Harrison
2 years ago
Came recommended from Dent Dominator who I used in the past. Darin and his team did great work repairing my car. Especially during all the challenges with supply chain issues. And Marianna was extremely professional and walked us through the process, kept us up to date, and was realistic with the timeline, due to part delays. Would recommend them for any body work.Services: Painting, Body & Trim

  Amy Briley
5 years ago
We bought a car for a college age daughter and it had body damage when we bought it. This shop did an excellent job on the repair, fixed the issue that was most significant, while going out of their way to use the least expensive part options. Thus, we were happy with the repair and the reasonable cost. It was obvious they wanted us to be happy. We highly recommend them and will definitely use them again!

  Elyse Tooley
9 months ago
If you need repair work done go here! I had the unfortunate situation of finding out I only had liability following an accident and these guys were amazing! They deserve ALL THE STARS!!Service: Body & TrimService: Body & Trim

  Julia Soto-Perez
3 years ago
I highly recommend everybody this place!I knew that I needed oil change and tire rotation but I was constantly putting it off until that day when my battery died. We called AAA and they helped us to transfer my car to Apex Auto Body Shop 911.Darin is high level specialist and a very honest man.That is all you need to know when you are looking for autobody shop. He never exaggerates how serious a problem is in order to get more money.I got my car back in a few days! I highly appreciate Darin's help.Services: Electrical, Auto engine diagnostic, Battery, Oil change

  Justin Garrison
2 years ago
I've used Apex Auto Body Specialists twice, and both times I was extremely impressed with their quality of work, value, and staff! I highly recommend Apex Auto Body Specialists for anyone in the triangle area who needs their car repaired. These guys are the best!Service: Body & TrimService: Body & Trim

  Ken Dalton
7 years ago
I would HIGHLY recommend these guys. After my daughter was hit in the rear of her moms SUV, I did not have to do much other than just get my car Apex Auto Body. Darrin and his staff dealt with the insurance company and did all the leg work... Its was a seamless and stress free experience. My wife and I are very pleased with the repairs. We cant tell the vehicle was ever in an accident.. THANKS AGAIN APEX AUTO BODY!!!!

  Andrew R
7 years ago
I had some damage to the rear quarter panel of my 2016 Ford F-150 and Apex Auto Body Specialists preformed expert repairs. My vehicle has an aluminum body which makes for a challenging repair. Darin and his team repaired my truck flawlessly. He was flexible with scheduling and clearly explained my repair options. I also found their prices to be very reasonable. I am very satisfied with their honesty and expert workmanship. I trust Apex Auto Body Specialists and would recommend them to anyone in the market for auto body repair.

  Elena Zendzian
3 years ago
Amazing service...I highly recommend this shop if you want your vehicle to be done the right way. What I appreciated the most is that they went above and beyond. I am a single woman and any car problem is a huge stressor for me. The owner took his time to explain everything to me in the way I can understand. Very honest, hardworking people. They did a great job!!!!Services: Carburetor cleaning, Air & cabin filter replacement, Tires, Brakes, Battery, Oil change

  Leza Isadora
10 years ago
Being new to NC, I was thrilled to be referred to Apex Auto Body. All reports about them were the highest and my experience dealing with Darrin and his shop proved them right. He really cares about his reputation and the work he does on your car. He took time to explain everything to me and gave me great suggestions for my vehicle. And his guys are also terrific - they go the extra mile. My feeling was he cares about your car as much as you do and does his very best to make sure you leave a satisfied customer. I have just recommended another friend to Darrin and will continue to do so!! Leza Isadora

  Robert Meeker
10 years ago
One of the best run Independent shops in NC. Darin is a good communicator of what it will take to get your car back like it was or better, shop techs have lots of experience and are focused on quality.With all the stellar reviews online, make your appointment, get an estimate and let them schedule and you will see what all the buzz is about. Quality work and quality people is what separates them from their competition.

  Crystal Ellis
6 years ago
Darin is an amazing person and he does everything he can to make you happy! He worked really hard to get my vehicle back to me within days and I've never had to worry about anything not being done right! We take all of our vehicles to Apex Auto Body Specialists and I would recommend them to everyone!!!

  Joel Freeman
6 years ago
Apex Auto body DELIVERS fantastic work! They are perfectionists when it comes to your car, and they treat it as if was theirs or a close relatives! No detail left untouched, and the results are without parallel. Oh, and reasonable in price for the quality they deliver! You will not be disappointed! Like your Doctor, no one wants to see their Auto Body guy, but Darren is always a pleasure and he and his team just do such good work!

  Stephanie Bryson
a month ago
Best quote, communication and they got it done quickly.

  Riki Lam
12 years ago
It is the best body shop I have ever been to. I trust Darin and his team in working on my S2000. Darin does an excellent job and never hesitates to go the extra mile for his customers. The paint match was excellent, the side skirt installation was flawless, and the fender rolling was extremely precise as well. Sometimes though he doesn't pick up the phone, so you gotta chase him down.

  Dennis Naue
10 years ago
Darin and his crew were awesome. I took my car there because he fixed my daughters 2012 CR-V and it came out looking new. He did the same to my 2005 CR-V. He is honest and works well with the insurance company. There is none better in the Raleigh-Durham area.

  Joe Berninger
6 years ago
Great experience. Highly recommended!!Not the most polished initial customer experience. But great customer service overall.Owner of the place wasn't happy with the some of the final work. Asked if he could keep it a little longer to do a better job on the buffing it out. Knocked money off for making me wait.But it gets better. He came in well below his initial quote. That's just amazing. I don't really want to need body work again but there is no doubt I would come back here.

  David Schlabach
11 years ago
Darin and his group did an excellent job repairing my vehicle after it was hit. The car looks and more importantly drives just as well as it did before the accident. Thank you so very much and you have another happy customer!

  Riley scovel
6 years ago
Went here because of the 4.5 star rating. But regret it. Although the staff and owner are professional and friendly, the work quality is not. I took my car here to get the bumper repainted which then led to two more visits after unsatisfactory work or damage. To other parts of the car. It seems every time I get the car back something else on it is messed up. Good people, bad service.UPDATE: I keep finding more things wrong with my car after they have worked on it. For starters there are multiple places on my cars paint where the clear coat is no longer there due to them trying to over correct their bad paint job. Second, there has been a persistent squeaking noise coming from my trunk since I got the car back. It has gotten worse over time, I was finally fed up and decided to investigate. I found that both of my tail lights were missing a nut to hold them in place. This must of happened when they took off the bumper. This is the second time I have noticed them not putting things back together properly. The first time I got my car back the clips that hold the interior carpet in the trunk were left all over the places with the carpet insecure. As well as a empty paint mixing bucket left in the back seat.I have gone back 3 times for them to fix what they mess up and each time I get it back it gets worse. Half of my car panels are now missing clear coat and needs to be repaired before the paint fades and chips away. This is an expensive fix, how ever I will do anything I can not to ever go back to this buisness!