Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mary
9 months ago
If there were below zero stars, that's what I would've chosen.I had my car towed here. The owner, Neil was obnoxious and had no customer service qualities. I tried to be above that believing he had integrity. He told me it was a gasket. It would be $40 to look at it. Said it wasn't the water pump as the last place told me. He said he did a pressure test. The gasket would be $500..small part not too much more. I called the next day, he said I had a gas leak. I never had any problem with keeping gas in my car. I read in the reviews he said that to someone else. He then said the total was $2000..I told him I'll have it towed elsewhere. He had torn apart my engine. He would not put it back together and he broke the gas regulator because he couldn't get it off and was lying that I had a leak so I'd have to pay for it. He said it was corroded, he showed me, there was no corrosion. He broke it off.He then decided to charge me for the "work" he did. Put all my 1/2 engine in my back seat in boxes and charged me $12 to pay him the$300 for using his card machine. My father had an auto shop and taught me about cars and maintenance. He also had a card machine. He didn't charge his customers. He paid the card machine company himself. Most places charge $3.Neil yells when questioned. He has no integrity and terrible customer care. I was ready to pay $800 to$1,000. He jumped it up a grand more overnight. He was trying to take advantage of me as he already took my engine apart.He took no responsibility for what he did.I'll never recommend him or go there again. I really don't know how he remains in business.
8 months ago
Fixed my car perfectly.Have tried three other stores before, and just couldn't get my car fixed. Now I can finally drive my car safely and confidently.
Amanda Crandall
2 years ago
I took my 1976 corvette in to Neil because I was having problems with the carburetor and I wanted an overall tune-up. Neil was highly recommended to me by my regular mechanic for the tune-up and to make sure my car was running properly. Neil checked in with me throughout the process about what he found and to get my input. I really appreciated his willingness to go the extra distance to make sure things were working properly and I am very happy with the results. I had a great experience and told Neil I won t be taking my vette anywhere else from now on.
Andrew Laymon
7 months ago
These guys are the only ones that work on my bike finding a shop that you can trust is the biggest thing for me these days and fair prices
Jake Lorraine
2 years ago
Well mechanical-wise they're top notch. I had a great first experience where Neil (the owner) diagnosed and fixed a problem my truck had that no one else could, including dealerships. However, recently I had a check engine light come on and brought it there. I had to contiue to call everyday, Neil wouldn't call me back even though he said he would, and they told me my brake caliper was bad on top of an emissions part. After calling everyday for a week and saying I really need my truck he said come get it and I got there and he gave me a bill for $900+ and the engine light is still on with a part backordered that *should* fix it for $500 more.What have been nice to have been told how much the brake caliper would cost or how long it would take until I could get my truck. Sad because I continued to go there for the past year or so and now feel I was taken advantage.Service: Auto engine diagnostic
Burak
3 years ago
The mechanic fixed the stripped bold on transmission case quickly and replaced the starter that I bought from Auto zone but he charged me $600 for only fixing the stripped bolt? I was from another state and I feel like he took advantage of my situation and basically ripped me off. I would give 5 stars if he did honest business!!!
Sara Ancrum
a year ago
After talking to several shops in the area, the owner said he could fit my 2015 Chevy truck in to fix my gas leak. Dropped it off first thing Wednesday and picked it up early Friday afternoon. Thank God! Had to travel back to Charleston SC Friday via Syracuse airport.
Joanne Foley
3 years ago
I would not recommend this place. Dishonest business man.. I needed a blower motor replaced in my car. When I asked, " how much is this gonna cost me" he said, "about $100. I won't know for sure until I get in there " when the job was finished he said it was $300. He didn't confirm the price increase ahead of time with me. I would have gone somewhere else . I questioned the increase in price and he said the $100 was for the part. I looked up the cost of the part and it was only $50.
Steven Piacentino
4 years ago
Mohawk Automotive is the best independent mechanic in CNY. Neil is very thorough with great attention to detail. They have the lastest diagnostic equipment and can solve problems even the dealerships can't. Won't bring my vehicles anywhere else.
Scott Congdon
3 years ago
These guys are excellent!!!Got us up and running in no time, friendly, honest and decent price for the repair. I would highly recommend!
Master Electrician
a year ago
They treat me like family. Everything is done right and on time. The only mechanic I will let touch my truck.
Donald Trondsen
a year ago
Thank-'You Neil, Great service good pricing . Car is just like new. You are an asset to the community.Service: Auto engine diagnosticService: Auto engine diagnostic
John Moore
3 years ago
We had problems with several service trucks. Mohawk Automotive got them right in and fixed all issues. I recommend them.
Ronald Enos
5 years ago
Very competent mechanic, includes motorcycles and high performance, as well as regular services. Reasonably priced.
John Reade
6 years ago
Fixed an alternator for my car. Reasonable price and it was done quick.
dennis leavitt
4 years ago
Was real impress with the set-up there and the mechanics were very helpful.
Alfonso Salgado
5 years ago
Just wondering if they could install a stereo for me and how much it would cost if they do
Brian Caswell
4 years ago
Good honest people decent pricing quality work
Thu Saw
3 years ago
Dude tried to rip me off twice. Never went back.
Vallerie Kochanowski
4 years ago
Awsome service by neil jacobs
Joe Guidera
2 years ago
Excellent
Austin Tersten
4 years ago
No complaints
JFloydJr_315
2 years ago
Great service
MJ
4 years ago
Steven Coldbrook