Mastrovito Hyundai Service Center
4.9 (638)
5194 Commercial Dr, Yorkville, NY 13495
(315) 736-8356
mastrovitohyundai.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ginelle Killino
3 weeks ago
Great car buying experience! All staff were very accommodating and made the purchase fast and easy. We test drove what felt like a million cars and Tony was amazing each and every time. Never got annoyed with us and just kept showing us car after car. Paperwork was quick and easy and we left with not 1 but 2 new vehicles that we absolutely love! Thanks again!
Leeda Mannise
a month ago
My experience at Mastrovito Hyundai was amazing! They were very communicative from the start, didn t pressure me, worked with me to get a good deal, and were extremely friendly and professional. I would 100% recommend them to anyone! I love my new Sonata. Thank you team, you were all great, especially Dzejla!!
Sammy Ventura
3 weeks ago
Went there to look for a solution to my car problem. Walked out with my 5th SONATA since 2005. My salesman (Justin) was down to earth and was genuinely concerned with my needs . Not a high pressure situation or making me feel uncomfortable. I would definitely recommend this dealership for a GOOD STUFF EXPERIENCE..
Nicholas Basila
a month ago
This was my first used car purchase that was performed fully remotely. I researched the dealer, and concluded they were trustworthy. They handled everything, including license plates and registration, arranging car insurance adjustments, as well as delivery to my house.It was far more convenient, too, as I didn't have to sit at the dealership do handle the financing application.I had driven the particular model of car, and had gotten a CarFax report before buying, but Mastrovito Hyundai made it as painless as possible. It was a better experience than I've had recently with local dealers.
Steve Sharkey
a month ago
I live in Syracuse and was interested in purchasing a new Hyundai Sonata. I visited dealerships explaining what I was looking for and was told what I wanted was not in stock but would be notified when a vehicle was received. I waited several weeks and no contact came from either dealership.While searching the web I found Mastrovito Hyundai in Yorktown and contacted them via text. Krystal responded immediately and began searching vehicles for me. She kept in constant contact informing me of her results. Eventually I decided to take the hour drive to meet her and see what else may be in their inventory. Upon arrival at the dealership was met by not only Krystal but the owner Frank and sales person Memo. They were extremely professional and made us feel very welcome.Memo proceeded to show us vehicles on the lot and we took a test drive. When we completed the test drive we thanked them for their hospitality but none of the Sonata's were really what we were looking for.Frank met with us and told us if we would give him some time he would find us a vehicle today. He spend some time searching dealerships that had the vehicle we were looking for and within 10 minutes we had our new Sonata.The making of the deal was just as easy as finding our car.I have been purchasing vehicles for many years and have not had a more pleasant experience.I can assure you my next auto purchase will be done at Mastrovitos where they want to sell vehicles and the customer service is outstanding. It is well worth the hour drive.
Ben B
a week ago
EXCEPTIONAL! My salesman Hunter and the sales manager Chris C. And Finance Manager Jon provided me with the best experience I have ever had buying a car. Honest, dependable, and 100% transparent with the entire process. Mastrovito Hyundai, my ONLY trusted dealership
Sarah Dutch
a month ago
Had a great experience at Mastrovito. Let me start by saying - I despise car shopping because of the anxiety and pressure. I did some research online and found that a lot of what I was looking for was in Yorkville at this dealership. I also had a vehicle in mind that I really liked. I went to the dealership, immediately got a salesperson (Justin) to help me. I told him 3 sentences (if that!) of what I was looking for and he looked up a car on the computer which was the exact one I had been eyeballing (unbeknownst to him). I test drove it, loved it, he helped me to get exactly what I needed. I wasn't buying it that day as I still had some paperwork to straighten out with my previous vehicle. He called me a couple days later to check in and help me with my previous paperwork! I loved this dealership and look forward to working with them again in the future. Highly recommend going in and seeing Justin. The owner even did a guest shot for their basketball savings event and got me a discount. 10/10 recommend Mastrovito - go in and see Justin!
Tyisha Love Smith
4 weeks ago
Had a great experience mostly because of the help of ELIUT FAZEKAS ! Thats the guy to buy a car from. He was honest with me and knew what he was talking about.
Sarah Dudajek
a month ago
My experience was wonderful! Everyone was very friendly and helpful. They worked hard to get me what I was looking for and considered my needs and requests. I was very happy with their services and I absolutely love my new Palisade! I would recommend them to anyone looking for a vehicle!
AlAmir Al-Fatihah
a day ago
The whole team over there is amazing and I can t say enough about how amazing they treat their customers. Was in an unfortunate situation where I had to find a new vehicle for my fianc� after I totaled her vehicle after coming back from a vacation where we just gotten engaged. And even though she had her assortment of Toyota s for years. I convinced her to maybe at least check out a few different options. Mastrovito was the first stop. At let me tell you, there was no need to go anywhere else (I know how that might sound but hear me out). Mimo was an amazing salesman, not aggressive and very friendly and down to earth. Being how much she loved her Toyota, he went above and beyond showing every different option for her liking, because she can be very picky lol. But showed an assortment of vehicles and the different options until she found the right fit. Frank and his team were all amazing and showed top notch customer care and service. I highly recommend to anyone who may be interested in a vehicle to at least stop by and see what they have to offer. Being I have dealt with many and I mean many dealers in my lifetime (being a former Automotive Service Manager up and down the east coast) they offer top tier service that is rarely seen in this day and age.
j Tect
a month ago
Thank you Hans and the entire Mastrovito team! As soon as you walk in you can just sense the genuine costumer service atmosphere. Everyone that I dealt with was very nice and professional which greatly helped the car buying process. Had my new vehicle in about a day and a half after finding what I wanted. Thanks again and am referring Mastrovito s to all friends and family.
Rudy Bazelmans
a month ago
I developed a major problem with my 2014 vehicle and it has taken time to sort out the issues and develop a plan. Brealynn was my service advisor and I have to say that she has been wonderful to work with. She handled all the investigations, she was responsive, pleasant and very fair, through some challenging situations.
Chuck Carr
a month ago
Aaron my salesman and Derrick in finance were awesome, they go me the best deal and I am so grateful. Everybody there was so friendly and helpful. I would recommend then to all my family and friends for there next vehicles.
Nationwide Automotive
3 weeks ago
Allen did a amazing job explaining the features on a vehicle I was interested in. He was outside in the rain and snow waiting to greet me in the dealership parking lot. The hospitality was amazing. He knew the answer to every question I asked him.
Kaitlyn Benedetto
a month ago
We absolutely love Mastrovito Hyundai! I was a long time Honda fan and when I was looking to go from a car to a SUV I was blown away by the Hyundai Santa Fe! I ve since remained in contact and our car salesman we consider our family! We absolutely love Justin Maggiolino!!! He genuinely cares about what you and your family needs and no pressure! Highly recommend!!
Charles Butler
a month ago
Elmin SIJARIC was very professional and helpful,making sure he found the right car for me.God Bless hm.
MentalReject76
4 months ago
We met with one of the sales team "Memo". He was knowledgeable, helpful , respectful , and not a typical pushy car sales type. Helped us into our new vehicle within a few hours, took us through step by step all the way to the end . We left super confident with our purchase and extremely happy with the vehicle we chose. Great warranty coverage reasonable priced vehicles what more could you ask for ?!
Daniel Jones
a month ago
Mastrovito went the extra mile for me. I expressed some concern about quality of vehicle undercoating. They touched up undercoating (and gave me loaner car). I increased their rating from four to five stars after they proactively took care of my concerns.
Ms. Gee
2 weeks ago
I walked into the dealership wanting to test drive the Tucson and was met with Eliut. He was very kind and patient, while trying to find the best deal for me. In the end, I drove away with my Tucson and she has everything that I could want in a vehicle.When you visit Mastrovito, ask for *Eliut*. He is great! You won't be disappointed.
Amy Rasmussen
a month ago
The customer service employee was excellent, friendly and attentive. However, I had an appointment and had to wait at the dealer for my car to be finished. I feel an hour and 45 minutes is a long time to wait if you have an appointment.
Barbara Green
2 months ago
This dealership is the best I have ever worked with both in purchasing and servicing a vehicle. The service department is beyond compare. They are timely, effective, and provide good communication. The waiting area is comfortable and clean, and they even offer fresh baked cookies while you wait!
Robin Baker
a month ago
Everyone from sales , financial , delivery coordinator. We're out standing. Very supportive on the whole experience. 100 percent better then what I went through before mastrovito bought the dealership. Thank you team!
Alexis Krinkie
2 weeks ago
Will definitely visit again! Allen was so helpful and kind. He was very patient with me and answered all of my questions. Overall a good experience and will recommend to my friends.
Derek McKeon
a month ago
I really love the Hyundai Tucson; it's great and very comfortable to drive.
Mace Phillips
3 weeks ago
Absolutely first class! Great place to do business! Make sure you ask for Eliut, this guy is first class and will do everything he can to make sure you get what you want and need. Would highly recommend to anybody looking for a vehicle
selma omeragic
a month ago
Dzejla is the absolute best. Very hard working. She goes above and beyond for her customers and is always extremely kind and professional. Highly recommend to anyone that s looking to buy a car!
Melody King
a year ago
Bought my new 2023 Hyundai Santa Cruz at Mastrovito Hyundai. They have more inventory in stocks to choose from than any I have been to.All employees were so friendly and knowledgeable. No pressure to buy as I have felt in some places. Would highly recommend them to everyone. I absolutely love my new vehicle
Merlyn
2 months ago
Had to get car repaired under warranty, dealership overnight shipped the part because I was under the legal age to get a loaner. Overall great experience, very clean and professional dealership. Zach was a great help over the phone and in person
David Fontaine
4 months ago
My experience was excellent. The staff went out of their way to keep me informed on my vehicles progress while it was being worked on. The customer service was outstanding! All of the staff was pleasant and professional. I highly recommend them.
Vern J
5 months ago
Bought a new vehicle from here. The service was great. The people were very nice. A very relaxed atmosphere. Justin was very friendly and down to earth. Introduced me to the owner and other staff. It was a very pleasant experience.