Prestige Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christopher Jimenez
2 months ago
Decent people, gave it a chance but a shop is a shop, don't usually use OEM parts even if available apparently, needed valve cover, gasket, coils and spark plugs, checked coils they are fine, 50 minutes labor time to change out spark plugs? If you're already taking out a valve cover on a 4 cylinder why is spark plug labor included and or why so much? Also apparently lost my shark fin antenna, cars are left outside sometimes in a not so great area so maybe it was vandalized, also they broke a piece of the plastic where one of the liner fasteners go to secure the intake I'm guessing while replacing the radiator fan, small damages that might or might not add up and they won't ever be liable for.Years ago i also had my car towed to this place to get a new battery, after a few months battery was leaking had to get a new one.Update: Car is now leaking all the coolant, yeah i would not recommend this shop.

  Sutarshia Johnson
a year ago
Great knowledgeable Staff who work with you to ensure all your needs are met. It's not about the dollar but the quality services and skill set offered by staff . Everyone from the office managers to the owner roll their sleeves up and show care. Found a gem in Harlem

  jonathan meyer
6 months ago
I m A 70 Year Old Manhattan Male, Lived Here My Whole Life! My Creed, My Whole Life Has Been Never To Recommend Doctors, Dentist, Lawyers Or Car Mechanics To Family Or Friends BUT I Have Recommended Prestige Auto To Everyone I Know Who Needs Great Car Care!!They Are Honest, Dependable And The Best In New York City!JonathanServices: Transmission, Auto body & trim repair, Electrical repair

  Rowan Meadowsweet
a year ago
Top notch experience with Mike and the team here. I got a quote from my dealer for $6k+ and these guys were able to complete the work for under $1,500.. Responsive, honest and quick to return my car. Nothing more to say this shop is my first stop moving forward!Services: Electrical repair, Engine repair, A/C installation & repair, Oil changeServices: Electrical repair, Engine repair, A/C installation & repair, Oil change

  Christine Padula
8 months ago
Prestige Automotive is awesome!!! They are friendly, professional and super efficient. They always finish way sooner than expected and at a reasonable and fair price! We absolutely recommend them! Thanks to the whole staff!!!

  marlenny lora
10 months ago
it was the worst experience of my life; I went because of the impression of the car and I ended up with a $335 bill because according to them the car needed an oil change and I don't know what else, since they realized that I didn't know about the vehicle and that I really didn't even know what I needed, they took advantage . They told me that the total was $35 gold and I paid and they did not give me the receipt until the end and when they told me that the car was ready there they gave me the receipt with a charge of $335 and when I claimed they told me that was the amount, I told them They told me $35 and the lady told me that was the charge. I do not recommend that place at all. I felt cheated

  Dan Wenner
4 months ago
We always get our NYS car inspection done at Prestige Automotive and it's always a great experience.Update... another year and another great experience.

  Ana I. Flores
a year ago
I advise, need mechanical work, I strongly recommend Mike at 133rd Prestige in Manhattan. I had a horrible experience at Goals gas station close by on 131st and Broadway. The mechanic s name is Anthony and the owner George kept my car for an entire month, I had to show up on daily basis because they would not answer my calls!I almost lost my job over this. Then when supposedly the job was done, I still felt my car dangerously swerve and mentioned it multiple times to no avail. Thank you Mike.. now I drive at peace On another note on 1/9/23, Mike and his staff, the gentleman who installed my E-ZPass which was not his responsibility did so anyways. I am so thankful and grateful. I explained to Mike my windshield wiper situation and he managed to fix it at no cost. He refused to charge me, and I truly appreciate a place I can now go to and count on to have a job well done! Blessings!

  Jack Nees
5 months ago
Been once and had a great experience, will be returning here for most of my needs from now on.

  Quincy Davis
4 months ago
I have been going to Auto shop for 3 years now. They're honest and dependable.

  Brett Deutsch
a year ago
Mike and his team are great, and they took really attentive care of my car. My ten year old car has low mileage but plenty of wear & tear from NYC driving and parking, and they did a great job of restoring it to good/safe working condition. Most impressive of all: I found a hack online to repair my leaking oil pan, and Mike was willing to give it a try (he gave no promises, but his willingness to try something new saved me hundreds of dollars). It can be a little confusing dealing with the garage's lack of parking, but once you figure that out, you can be assured you'll be well taken care of.Services: Electrical repair, Tires, General repairs & maintenance, Auto brake repair, Brakes, Oil change

  Junil Kim
5 months ago
when you hang up the phone on customers you get a 1 star review, plain and simple. Don't be rude

  Zhuangzhuang Han
9 months ago
If you own a Lexus/Toyota with a 3.5L-V6 engine (code: 2GR-FKS; which is mainly installed in RX, IS, Tacoma, Sienna, and some Highlander, from 2014 to now), you will very likely experience an oil leak after 70,000 miles (rear main seal, timing chain cover, valve cover due to aging of sealing material).Additionally, at that moment, you probably will be out of the initial 6-year powertrain warranty (assuming no extension bought). In this very case, you need an indie mechanic.Surely, Mike and his team will provide what you need and solve what you encounter.

  Jessica McIntyre
a year ago
They always get the job done. It's a long wait (it could depend on what you're going for), but maybe that's for a good reason. Seems like everyone wants to go there. I always go for oil change and minor repairs. Kind staff.

  Al Espin
a year ago
Body work on my vehicle was great. However, I left an article of mine in the car displayed on windshield. Gave them a chance to find it. Didn t turn up. Cameras showed the item on the windshield, however coincidentally, cameras stopped working right around the time item went missing in their shop. Do with that information what you will. I wouldn t come back here.

  swamijohnson
a year ago
I spent over $1,300 to have my car repaired after it overheated. In the 10 years I've owned the car this is the first time its ever overheated. From their garage I drove 3 hours (100 miles) to go home and the car overheated again, and the motor died.A few days later, still in shock, I called Prestige and was told that if I had my car towed back to the garage (100 miles at my own expense?!) it would be looked at but the conclusion of the owner of the garage was that what had happened was due to my own negligence for not stopping when the car overheated.Why does one go to a specialist rather than fix the problem oneself? Because the specialist is thought to heave expertise that one doesn t have!If I could have figured out that after having my car repaired and being charged a substantial amount of money it was not a good idea to drive it home, I would not have done so!After I called a second time to contest the bad repair and charge, I was told that the car was not necessarily ready when I picked it up but because I had expressed that I wanted to go home as soon as possible, I was told "Your car is ready", and given my car back to drive home!Since I am not a mechanic, I will never know how my car was repaired and what happened but when it comes to communicating with a client, I can say with absolute confidence that Prestige failed.Had I been told that the mechanic thought that the car was not ready and needed more test driving, I would never have risked losing the only car I had.Service: Auto water leak repair

  stephen card
3 years ago
Tried them based on excellent Yelp rating and wasn't disappointed! Mike, the manager, is super professional and helpful. Office staff are very pleasant as well. This shop did a difficult wheel bearing job for me and came in slightly under budget, as well as more mundane things like a parking brake and swapping summer/winter tires. Highly recommend!

  Anwar Hussein
a year ago
I basically got robbed $178I went to the shop to get my AC system repaired and the first thing I told them but don t just add refrigerant the system has other issues. But they just did that and charged me money. Ac starts blowing out hot air in less that 5min. I took the car back 4 times and they couldn t take me. The fifth time I went there at 8:45Am and the guy told me that I should have been there at 8Am. No apologies for my troubles or nothing. I asked for a refund, they refused to give me.Bottom line is I would be careful with their service and cash grab because clearly that s their thing.Good luck.Service: A/C installation & repair

  First Last
6 months ago
Permanently closed, with no notice to customers. Not much of a surprise. This refers to Prestige Automotive at 3rd Ave and E 110th St ( Joseph ).

  Ilyana S
a year ago
I gave a four because it s between 5-great and 3-could be better . Their services is good. I cannot complain about their work. However, their prices are kinda high.They worked with my warranty so that was a good thing. But my warranty ppl did inform me that at first Prestige gave them high prices for products that should be almost half the price & were estimating longer hours (on paper) to do the work than it would usually take. & y all know these warranty ppl know how long repairs take lol. Why say it takes longer then it does ??? However, they worked it out, and even though I still had to pay out of pocket cost, it wasn t that bad compared to their original estimate. Literally 600$ cheaper.My car works though and I m content with their services, so I m not complaining, just speaking on my experience.

  Bill Hutchison
2 years ago
Prestige Automotive was great to work with when we had new A/S tires installed! They received our shipment from TireRack.com, held the tires for a few days before we could bring our car in, then did a full installation (new valve stems & computer spin balancing), as well as swapped our newest old tire onto our full-size spare tire rim, all for a very reasonable price. Their workmanship is professional and efficient. The front desk staff is extremely courteous and helpful. There is also a very pleasant waiting area, which is highly unusual for NYC!Service: Tires

  Peter Hobbs
6 years ago
I'd never been to a mechanic that told me the parts he inspected were working fine and didn't need to be replaced, and that he wasn't going to charge me anything. I have now. These folks were friendly and honest and easy to communicate with. I'm impressed. [More recently, I asked Prestige to check the right front tie rod on my aging Dodge Grand Caravan which an inspector thought might be loose. Mike had the car up on the lift immediately, and about ten minutes later showed me that everything was fine and sent me on my way. No charge, and the whole thing took less than twenty minutes. Amazing. Just the fact that I'm posting this is amazing. I never write reviews. -- Even more recently I was in for a new battery. Had such a nice time chatting with fellow customers I didn't want to leave.]

  M T
7 months ago
Visited the auto shop for a state inspection. They were professional and quick. Definitely my new place to get inspections.

  Emily Kaye
3 years ago
The people here are SO nice and helpful! Very organized system for inspections. I was in the middle of teaching a class online so one of the men walked out to my car parked down the street to get my credit card and help me pay so I didn t have to leave my class. There is a lovely waiting area with coffee and water. I m so glad to have gone here and will definitely be coming back for anything else!

  Danny Molinaro
a year ago
Prestige is great. We use them at work for the Park I work at and I've now begun taking my personal car there. Today they helped me out with an issue I was having with unexplained lights on my dash. Thanks guys!

  Krystal B
3 years ago
I should've written this review a long time ago. My experience here was excellent. I just needed an inspection and the wait was reasonable, plus they had me wait in my car and came out to tell me when I could drive my car up. Price was right and experience was fine. Nice people and a good dog in the office.

  Justin Riojas
7 months ago
Front desk was helpful. They were able to do my insurance photos very quickly.

  Anthony Marchan
2 years ago
So pleased!They Lifted the car and showed me what my issues were with my car leak.They also showed me other issues to be aware of that could be troublesome down the line.Mike the manager was great to explain the parts being replaced and whyMike Was transparent, not pushy but professional.Even drew a diagram of some parts to explain how some of the car parts workedI feel confident in their work and would definitely recomend them and go back.Thank you Mike and Prestige auto. -Anthony M.

  Greg Gibney
a year ago
Great experience with the car mechanics at Prestige Auto. Brought my car here in the morning and technicians diagnosed problem quickly and problem was resolved and issues resolved within two hours. Price was fair and car is running better than ever. They are the experts!Service: TransmissionService: Transmission

  Beacon Interiors
6 years ago
Best first impression ever, great service, quick. They explain everything and fixed the leak in my tire for free,. I waited while having my complimentary cup of green tea. I highly recommend Prestige, they are now my new auto shop, for sure. Stress free service with a bunch of smile totally professional service.